First Edition (October 1997)
Trademarks and Acknowledgements
About This Book
Chapter 1. Problem Solving Overview
Library Contents
Symptom Index
Software Service Aids Package
Problem Summary Form
Chapter 2. Inactive System
Check the Hardware
Check the Processes
Restart the System
Chapter 3. Terminal Problems
Free a Terminal Taken Over by Processes
Respond to Screen Messages
Chapter 4. Inaccurate System Clock
Test the System Battery
Reset the System Clock
Chapter 5. Device Problems
Check the Device Hardware
Check the Device Software
Chapter 6. Media Problems
Check for Media Errors
Recover Data from a Damaged Diskette
Chapter 7. Network Problems
Resolve Network Software Problems
Resolve Network Hardware Problems
Resolve Communication Adapter Problems
Chapter 8. Printing Problems
Reactivate the Queue Daemon
Clear a Print Queue Backlog
Reallocate Printer Resources
Delete Unnecessary Directory Files
Chapter 9. Hardware Diagnostics
Load a Diagnostics Program
Choose Test Options
Identify Your Hardware
Interpret Values in the Operator Panel Display
Gather Information about Your System Configuration
Periodic Diagnostics and Automatic Error Log Analysis
Chapter 10. Error Logging Facility
Error Logging Overview
Managing Error Logging
Error Logging Tasks
Error Logging and Alerts
Error Logging Controls
Chapter 11. Trace Facility
Start the Trace Facility
Control the Trace Facility
Chapter 12. System Dump Facility
Configure a Dump Device
Start a System Dump
Check the Status of a System Dump
Copy a System Dump
Increase the Size of a Dump Device
Appendix A. Error Message Acronyms
Appendix B. Software Validation
Appendix C. Error Identifiers for the Error Log
System/370 Parallel Adapter Error Identifiers for the Error Log
ATE Error Identifiers for the Error Log
BADISK Error Identifiers for the Error Log
C327 Error Identifiers for the Error Log
CHRP Error Identifiers for the Error Log
COM Error Identifiers for the Error Log
CXMA (128-port) Error Identifiers for the Error Log
CD-ROM, DISK, and R/W OPTICAL Error Identifiers for the Error Log
DISKETTE Error Identifiers for the Error Log
ENT Error Identifiers for the Error Log
EPOW Error Identifiers for the Error Log
ERRLOG Error Identifiers for the Error Log
EU Error Identifiers for the Error Log
Exceptions/Interrupts Error Identifiers for the Error Log
Graphics Subsystem Error Identifiers for the Error Log
HCON Error Identifiers for the Error Log
IDE Error Identifiers for the Error Log
Integrated Ethernet Error Identifiers for the Error Log
LION Error Identifiers for the Error Log
LVM Error Identifiers for the Error Log
MACHINE CHECK Error Identifiers for the Error Log
MEM Error Identifiers for the Error Log
MPQP Error Identifiers for the Error Log
MSLA Error Identifiers for the Error Log
NETBIOS Error Identifiers for the Error Log
PSLA Error Identifiers for the Error Log
RECOV ECC Error Identifiers for the Error Log
RS Error Identifiers for the Error Log
SCSI Error Identifiers for the Error Log
SD Error Identifiers for the Error Log
SLA Error Identifiers for the Error Log
SNA Error Identifiers for the Error Log
TAPE Error Identifiers for the Error Log
TMSCSI Error Identifiers for the Error Log
TOK Error Identifiers for the Error Log
TTY Error Identifiers for the Error Log
VCA Error Identifiers for the Error Log
X25 Error Identifiers for the Error Log
Miscellaneous Error Identifiers for the Error Log
Appendix D. Recovering Volume Groups
Reinitializing the rootvg Volume Group
Reinitializing a User-Defined Volume Group
Restoring the Original Version of the Object Data Manager