| | All Documents by Machine Type / Doc Type | Updated | Doc_Id |
| 2163 | | | |
| Parts Information | | | |
| | Aptiva - 2158/2163/2164 Accessories - Scanners | 29-03-99 | DETR-44PQ7T |
| | Aptiva - 2158/2163/2164 Accessories - Memory | 29-03-99 | DETR-43DPAP |
| | Aptiva - 2158/2163/2164 Accessories - Keyboards and Mice | 29-03-99 | DETR-44PQ2B |
| | Aptiva - 2163 FRU parts listing | 11-03-99 | DETR-3YVPLA |
| | Aptiva - 2158/2163/2164 Accessories - Drives | 09-03-99 | DETR-44PQ52 |
| | Aptiva - 2158/2163/2164 Worldwide ship group parts | 05-03-99 | DETR-42HQBG |
| | Aptiva - 2158/2163/2164 Accessories - Networking | 25-02-99 | DETR-44PQ9P |
| Preloaded Software Information | | | |
| | Aptiva - 2158/2163/2164 Software - Latin America | 01-04-99 | DETR-3ZUSBR |
| | Aptiva - 2163 Software - Taiwan | 18-03-99 | DETR-43LQHD |
| | Aptiva - 2163/2164 Software - China | 18-03-99 | DETR-43LQUK |
| | Aptiva - 2163/2164 Software - Hong Kong | 18-03-99 | DETR-43LQR3 |
| | Aptiva - 2158/2163/2164 Software - US/Canadian English | 18-03-99 | DETR-3ZUPSD |
| | Aptiva - 2158/2163/2164 Software - Europe, Middle East, Africa | 11-03-99 | DETR-3ZXP6N |
| | Aptiva - 2158/2163/2164 Software - Australia | 02-03-99 | DETR-3ZUSQP |
| | Aptiva - 2158/2163 Software - Brazil | 02-03-99 | DETR-3ZUSL5 |
| | Aptiva - 2158/2163 Software - Canadian French | 02-03-99 | DETR-3ZUQ27 |
| | Aptiva - 2158/2163 Software - Japan | 02-03-99 | DETR-43LPZE |
| Product Information | | | |
| | Aptiva - 2158/2163/2164 Product Information Index | 19-05-99 | DETR-42QQES |
| | Aptiva - 2158/2163/2164 Statement of Limited Warranty (North America) | 17-05-99 | DETR-46CPBZ |
| | Aptiva - 2158/2163/2164 Program License Agreement | 29-03-99 | DETR-46CPK5 |
| Service Hints & Tips | | | |
| Adapter Cards | | | |
| | Aptiva - 2158/2163 Removals and replacements - Adapter cards | 10-02-99 | DETR-42RNQQ |
| Audio | | | |
| | Aptiva - 2163/2164 Considerations - Sound Recorder error in Finnish preload | 28-04-99 | MIGR-47EDWN |
| | Aptiva - Warning message received in Microsoft Sound Recorder | 18-03-99 | DETR-444MG8 |
| | Aptiva - How to change the recording quality to CD quality in Windows 95 or 98 | 09-03-99 | PMYS-3J6QJV |
| | Aptiva - 2163/2164 Considerations - Sound gain is too low | 02-03-99 | DETR-439RRL |
| | Aptiva - 2163/2164 Considerations - 2 beep sound when powering system on | 02-03-99 | DETR-43EJUR |
| | Aptiva - 2158/2163/2164 Considerations - Mic becomes unusable during ViaVoice enrollment | 02-03-99 | DETR-43ELRH |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard and DOS games | 02-03-99 | DETR-44SKZU |
| | Aptiva - 2158/2163/2164 Considerations - No sound on boot | 02-03-99 | DETR-43EK44 |
| | Aptiva - 2158/2163/2164 Considerations - Can't mute MIDI in Volume Control | 02-03-99 | DETR-43EKKL |
| | Aptiva - 2163/2164 Considerations - Speakerphone audio quality is poor | 02-03-99 | DETR-43ELG9 |
| | Aptiva - 2158/2163/2164 Considerations - Error when attaching USB audio adapter | 02-03-99 | DETR-43ELCY |
| | Aptiva - 2158/2163/2164 Considerations - Noise heard during microphone setup | 02-03-99 | DETR-43EKSC |
| | Aptiva - 2158/2163/2164 Considerations - PC Doctor microphone test record delay and murmur | 02-03-99 | DETR-43LL8K |
| | Aptiva - 2163/2164 Considerations - Cannot setup/cancel Mindspring with VoiceCenter open | 02-03-99 | DETR-43ENS5 |
| | Aptiva - 2158/2163/2164 Diagnostics - Audio | 24-02-99 | DETR-42QSFX |
| | Aptiva - Checking the Windows 95/98 volume control settings | 29-12-98 | DETR-3ZYNET |
| BIOS | | | |
| | Aptiva - Unable to extract BIOS diskette in Windows NT | 05-03-99 | DETR-45PHJ8 |
| | Aptiva - 2163/2164 Considerations - BIOS IDE determination algorithm violates IDE specifications | 02-03-99 | DETR-43ELNV |
| | Aptiva - Using numbers in your power-on password | 15-02-99 | DETR-455HA4 |
| | Aptiva - 2163 Service Alert - January 1999 | 15-02-99 | DETR-446KJ7 |
| Bus Master IDE | | | |
| | Aptiva - 2163/2164 Considerations - Address line A1 on IDE bus has significant undershoot | 02-03-99 | DETR-43ELY6 |
| | Aptiva - 2163/2164 Considerations - DMARQ and DMACK on the IDE bus are very noisy | 02-03-99 | DETR-43ELVD |
| CD-ROM Drives | | | |
| | Aptiva - 2158/2163/2164 CD-ROM/DVD-ROM jumper settings | 02-03-99 | DETR-42RKBV |
| | Aptiva - 2158/2163/2164 Diagnostics - CD-ROM/DVD-ROM | 24-02-99 | DETR-42QSK5 |
| | Aptiva - 2158/2163 Removals and replacements - Bay 1 | 12-02-99 | DETR-42RLCH |
| | Aptiva - 2158/2163 Removals and replacements - Bay 2 | 12-02-99 | DETR-42RLES |
| Communications Software | | | |
| | Aptiva - Missing Microsoft FAX in Windows 98 | 25-03-99 | DETR-3WSLS6 |
| | Aptiva - Remote Access Server (RAS) error codes | 10-03-99 | DETR-3YTQT6 |
| | Aptiva - 2163/2164 Considerations - Speakerphone audio quality is poor | 02-03-99 | DETR-43ELG9 |
| | Aptiva - 2163/2164 Considerations - Ring Central does not receive faxes in Suspend mode | 02-03-99 | DETR-439SJZ |
| | Aptiva - 2163/2164 Considerations - Cannot setup/cancel Mindspring with VoiceCenter open | 02-03-99 | DETR-43ENS5 |
| | Aptiva - 2158/2163/2164 Considerations - Extra Netscape icon added by IGN | 02-03-99 | DETR-43EJYC |
| | Aptiva - World Book's online features aren't working with America Online 4.0 | 24-02-99 | DETR-45EMJC |
| | Aptiva - Connecting to the IBM BBS using Hyperterminal - Australia | 24-02-99 | DETR-45EH39 |
| | Aptiva - How to setup a TTY connection in Windows 95 or 98 | 17-02-99 | DPAE-3YULSA |
| | Aptiva - Dial-Up Networking does not save password | 17-02-99 | DPAE-3YUKBS |
| Considerations | | | |
| | Aptiva - 2163/2164 Considerations - Sound Recorder error in Finnish preload | 28-04-99 | MIGR-47EDWN |
| | Aptiva - 2163/2164 Considerations - Cannot turn on the system if the power switch is pressed immediately after shut down. | 12-03-99 | DETR-45UQL7 |
| | Aptiva - 2163/2164 Considerations - Sound gain is too low | 02-03-99 | DETR-439RRL |
| | Aptiva - 2158/2163/2164 Considerations - "Illegal operation" error message shows up during Windows 98 Setup | 02-03-99 | DETR-43EPU9 |
| | Aptiva - 2163/2164 Considerations - Explorer caused ipf in <unknown>@0000:7c25d0d0 | 02-03-99 | DETR-43EP5B |
| | Aptiva - 2158/2163/2164 Considerations - AGP card must be primary video device | 02-03-99 | DETR-439SQ6 |
| | Aptiva - 2158/2163/2164 Considerations - Audio Languages cannot be selected/have incorrect text on certain DVDs | 02-03-99 | DETR-43EQ7S |
| | Aptiva - 2163/2164 Considerations - 2 beep sound when powering system on | 02-03-99 | DETR-43EJUR |
| | Aptiva - 2158/2163/2164 Considerations - Opening a DOS fullscreen halts movie playback | 02-03-99 | DETR-43EQHC |
| | Aptiva - 2163/2164 Considerations - Certain interlaced DVD content shows poor quality on Riva 128ZX | 02-03-99 | DETR-43EQDW |
| | Aptiva - 2158/2163/2164 Considerations - Modem connection | 02-03-99 | DETR-43UJJZ |
| | Aptiva - 2158/2163/2164 Considerations - Incorrect diskette drive message | 02-03-99 | DETR-439SFY |
| | Aptiva - 2158/2163 Considerations - ViaVoice does not respond correctly after a Standby | 02-03-99 | DETR-43EP9K |
| | Aptiva - 2163/2164 considerations - System reboots into scrambled Aptiva logo screen | 02-03-99 | DETR-43EKGE |
| | Aptiva - 2163/2164 Considerations - Limited scaling on RIVA 128ZX | 02-03-99 | DETR-43EQL3 |
| | Aptiva - 2158/2163/2164 Considerations - System lock-up after pressing "Ctrl + Alt + Del" twice | 02-03-99 | DETR-43EPJQ |
| | Aptiva - 2163/2164 Considerations - System hangs due to lightning strike of 1KV or greater | 02-03-99 | DETR-43ENFE |
| | Aptiva - 2158/2163/2164 Considerations - Mic becomes unusable during ViaVoice enrollment | 02-03-99 | DETR-43ELRH |
| | Aptiva - 2158/2163/2164 Considerations - New Line DVD Titles fail to play after a certain sequence | 02-03-99 | DETR-43EQ47 |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard and DOS games | 02-03-99 | DETR-44SKZU |
| | Aptiva - 2163/2164 Considerations - BIOS IDE determination algorithm violates IDE specifications | 02-03-99 | DETR-43ELNV |
| | Aptiva - 2158/2163/2164 Considerations - No sound on boot | 02-03-99 | DETR-43EK44 |
| | Aptiva - 2158/2163/2164 Considerations - Missing IGN and Netscape icons in Online Services folder | 02-03-99 | DETR-43LKJZ |
| | Aptiva - 2158/2163/2164 Considerations - System hangs at reboot when Norton AntiVirus 4.08 installed | 02-03-99 | DETR-43ENB9 |
| | Aptiva - 2158/2163/2164 Considerations - Can't mute MIDI in Volume Control | 02-03-99 | DETR-43EKKL |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard prompts for the Applications CD | 02-03-99 | DETR-43LKZ7 |
| | Aptiva - 2163/2164 Considerations - Speakerphone audio quality is poor | 02-03-99 | DETR-43ELG9 |
| | Aptiva - 2158/2163/2164 Considerations - PREMEND causing illegal operation during first boot | 02-03-99 | DETR-43EKX3 |
| | Aptiva - 2163/2164 Considerations - Ring Central does not receive faxes in Suspend mode | 02-03-99 | DETR-439SJZ |
| | Aptiva - 2158/2163/2164 Considerations - Error when attaching USB audio adapter | 02-03-99 | DETR-43ELCY |
| | Aptiva - 2158/2163/2164 Considerations - No shutdown screen in Windows 98 | 02-03-99 | DETR-43EK7K |
| | Aptiva - 2163/2164 Considerations - CD-R and CD-RW discs not being recognized | 02-03-99 | DETR-43EKAE |
| | Aptiva - 2158/2163/2164 Considerations - User is able to open more than one instance of the quick test set | 02-03-99 | DETR-43LKS3 |
| | Aptiva - 2158/2163/2164 Considerations - Noise heard during microphone setup | 02-03-99 | DETR-43EKSC |
| | Aptiva - 2163/2164 Considerations - Riva video card uses IRQ 9 | 02-03-99 | DETR-439RWC |
| | Aptiva - 2158/2163/2164 Considerations - Hard Disk Space is incorrect in the "Microsoft Windows 98 Registration" page. | 02-03-99 | DETR-43EPND |
| | Aptiva - 2163/2164 Considerations - Can't power off immediately during POST | 02-03-99 | DETR-439S6B |
| | Aptiva - 2163/2164 Considerations - Cannot open UserGuide from Info Central | 02-03-99 | DETR-43ENZW |
| | Aptiva - 2158/2163/2164 Considerations - PC Doctor microphone test record delay and murmur | 02-03-99 | DETR-43LL8K |
| | Aptiva - 2163/2164 Considerations - IPF uninstalling or reinstalling applications if VoiceCenter is open | 02-03-99 | DETR-43ENWC |
| | Aptiva - 2163/2164 Considerations - Address line A1 on IDE bus has significant undershoot | 02-03-99 | DETR-43ELY6 |
| | Aptiva - 2163/2164 Considerations - Scrolling trashes graphics if large fonts are selected | 02-03-99 | DETR-439RNG |
| | Aptiva - 2158/2163/2164 Considerations - IGN icon on desktop after uninstall | 02-03-99 | DETR-43LKNN |
| | Aptiva - 2163/2164 Considerations - CDCOMP causes "System memory is very low" message | 02-03-99 | DETR-43EKDK |
| | Aptiva - 2163/2164 Considerations - DVD Express fails playback with error "Invalid disk/drive found" even through a correct DVD is in the drive | 02-03-99 | DETR-445QA3 |
| | Aptiva - 2158/2163/2164 Considerations - No icons added to Aptiva Installer | 02-03-99 | DETR-43EJR7 |
| | Aptiva - 2163/2164 Considerations - Fatal error on reboot | 02-03-99 | DETR-43EJKL |
| | Aptiva - 2158/2163/2164 Considerations - DVD parental control fails | 02-03-99 | DETR-43EPYM |
| | Aptiva - 2163/2164 Considerations - Cannot setup/cancel Mindspring with VoiceCenter open | 02-03-99 | DETR-43ENS5 |
| | Aptiva - 2163/2164 Considerations - Monitor will not wake up without mouse | 02-03-99 | DETR-43EJG9 |
| | Aptiva - 2158/2163/2164 Considerations - Extra Netscape icon added by IGN | 02-03-99 | DETR-43EJYC |
| | Aptiva - 2163/2164 Considerations - DMARQ and DMACK on the IDE bus are very noisy | 02-03-99 | DETR-43ELVD |
| Covers/Bezels | | | |
| | Aptiva - 2158/2163 Removals and replacements - Cover | 18-02-99 | DETR-42RKMB |
| Diagnostics | | | |
| | Aptiva - Performing a monitor self test | 26-03-99 | BMOE-3Q8JYU |
| | Aptiva - 2158/2163/2164 Considerations - User is able to open more than one instance of the quick test set | 02-03-99 | DETR-43LKS3 |
| | Aptiva - 2158/2163/2164 Considerations - PC Doctor microphone test record delay and murmur | 02-03-99 | DETR-43LL8K |
| | Aptiva - 2163/2164 Considerations - CDCOMP causes "System memory is very low" message | 02-03-99 | DETR-43EKDK |
| | Aptiva - 2158/2163/2164 Diagnostics - Monitor | 24-02-99 | DETR-42QSYK |
| | Aptiva - 2158/2163/2164 Diagnostics - Index of symptoms, error codes, messages, and beeps | 24-02-99 | DETR-42QQY6 |
| | Aptiva - 2158/2163/2164 Diagnostics - Factory-installed storage devices | 24-02-99 | DETR-42RQAR |
| | Aptiva - 2158/2163/2164 Diagnostics - CD-ROM/DVD-ROM | 24-02-99 | DETR-42QSK5 |
| | Aptiva - 2158/2163/2164 Diagnostics - Power supply | 24-02-99 | DETR-42QSUR |
| | Aptiva - 2158/2163/2164 Diagnostics - Keyboard | 24-02-99 | DETR-42QSP4 |
| | Aptiva - 2158/2163/2164 Diagnostics - Start | 24-02-99 | DETR-42QS66 |
| | Aptiva - 2158/2163/2164 Diagnostics - Memory | 24-02-99 | DETR-42QSM7 |
| | Aptiva - 2158/2163/2164 Diagnostics - Undetermined problems | 24-02-99 | DETR-42QT3D |
| | Aptiva - 2158/2163/2164 Diagnostics - Index | 24-02-99 | DETR-42QSA8 |
| | Aptiva - 2158/2163/2164 Diagnostics - Mouse | 24-02-99 | DETR-42QSQU |
| | Aptiva - 2158/2163/2164 Diagnostics - Modem | 24-02-99 | DETR-42QSCY |
| | Aptiva - 2158/2163/2164 Diagnostics - Audio | 24-02-99 | DETR-42QSFX |
| | Aptiva - How to perform a "Dead System" Test | 04-12-98 | MNOK-3T7MWJ |
| | Aptiva - How to know if the system battery voltage is less than 2.8 v | 04-12-98 | MNOK-3TALHG |
| Diskette Drives | | | |
| | Crossbrand - What does the plastic tab in the lower corner of my diskette do? | 05-04-99 | DETR-3UFP7T |
| | PS/1-Aptiva - Finding out what files are on a fixed disk or diskette | 02-03-99 | DJON-3GDNJJ |
| | Aptiva - 2158/2163/2164 Considerations - Incorrect diskette drive message | 02-03-99 | DETR-439SFY |
| | Aptiva - 2158/2163/2164 Diagnostics - Factory-installed storage devices | 24-02-99 | DETR-42RQAR |
| | Aptiva - 2158/2163 Removals and replacements - Bays 3 and 4 | 18-02-99 | DETR-42RNJN |
| | Aptiva - 2158/2163 Removals and replacements - Bay panels | 18-02-99 | DETR-42RKUH |
| | Aptiva - 2158/2163 Removals and replacements - Bay 1 | 12-02-99 | DETR-42RLCH |
| | Aptiva - 2158/2163 Removals and replacements - Bay 2 | 12-02-99 | DETR-42RLES |
| | Aptiva - How to remove diskette drive from Device Manager | 30-12-98 | MNOK-3T5NCD |
| Display/Monitor | | | |
| | Aptiva - 15" TSO monitor causes blank screen on bootup | 14-05-99 | MIGR-47WJ8H |
| | Aptiva - Performing a monitor self test | 26-03-99 | BMOE-3Q8JYU |
| | Aptiva - 2163/2164 Considerations - DVD Express fails playback with error "Invalid disk/drive found" even through a correct DVD is in the drive | 02-03-99 | DETR-445QA3 |
| | Aptiva - 2163/2164 Considerations - Monitor will not wake up without mouse | 02-03-99 | DETR-43EJG9 |
| | Aptiva - 2158/2163/2164 Diagnostics - Monitor | 24-02-99 | DETR-42QSYK |
| | Aptiva - How to set video adapter and monitor type in Windows 98 or Windows 95 OSR2 | 30-12-98 | MNOK-3SX2GK |
| | Aptiva - I can't get my older monitor to work with my new Aptiva | 30-12-98 | DETR-42HKJ9 |
| DOS/Windows 3.x | | | |
| | Aptiva - How to start DOS based applications in Windows 95 or 98 | 09-03-99 | DSET-3FH9MB |
| DVD Drives | | | |
| | Aptiva - 2164 Hitachi 6X DVD regionalization issue | 21-04-99 | MIGR-477KUE |
| | Aptiva - 2158/2163/2164 Considerations - "Illegal operation" error message shows up during Windows 98 Setup | 02-03-99 | DETR-43EPU9 |
| | Aptiva - 2158/2163/2164 Considerations - Audio Languages cannot be selected/have incorrect text on certain DVDs | 02-03-99 | DETR-43EQ7S |
| | Aptiva - 2158/2163/2164 Considerations - Opening a DOS fullscreen halts movie playback | 02-03-99 | DETR-43EQHC |
| | Aptiva - 2163/2164 Considerations - Certain interlaced DVD content shows poor quality on Riva 128ZX | 02-03-99 | DETR-43EQDW |
| | Aptiva - 2163/2164 Considerations - Limited scaling on RIVA 128ZX | 02-03-99 | DETR-43EQL3 |
| | Aptiva - 2158/2163/2164 Considerations - New Line DVD Titles fail to play after a certain sequence | 02-03-99 | DETR-43EQ47 |
| | Aptiva - 2163/2164 Considerations - CD-R and CD-RW discs not being recognized | 02-03-99 | DETR-43EKAE |
| | Aptiva - 2163/2164 Considerations - DVD Express fails playback with error "Invalid disk/drive found" even through a correct DVD is in the drive | 02-03-99 | DETR-445QA3 |
| | Aptiva - 2158/2163/2164 Considerations - DVD parental control fails | 02-03-99 | DETR-43EPYM |
| | Aptiva - 2158/2163/2164 CD-ROM/DVD-ROM jumper settings | 02-03-99 | DETR-42RKBV |
| | Aptiva - 2158/2163/2164 Diagnostics - CD-ROM/DVD-ROM | 24-02-99 | DETR-42QSK5 |
| | Aptiva - 2158/2163 Removals and replacements - Bay 1 | 12-02-99 | DETR-42RLCH |
| | Aptiva - 2158/2163 Removals and replacements - Bay 2 | 12-02-99 | DETR-42RLES |
| ECA | | | |
| | Aptiva - 2163 ECA008; CIH Virus detected on Aptiva systems | 30-03-99 | DETR-46GJ4T |
| Entertainment Software | | | |
| | Aptiva - Warning message received in Microsoft Sound Recorder | 18-03-99 | DETR-444MG8 |
| | Aptiva - World Book support information | 08-03-99 | DETR-3ZERLT |
| | Aptiva - 2158/2163/2164 Considerations - Audio Languages cannot be selected/have incorrect text on certain DVDs | 02-03-99 | DETR-43EQ7S |
| | Aptiva - 2158/2163/2164 Considerations - Opening a DOS fullscreen halts movie playback | 02-03-99 | DETR-43EQHC |
| | Aptiva - 2163/2164 Considerations - Certain interlaced DVD content shows poor quality on Riva 128ZX | 02-03-99 | DETR-43EQDW |
| | Aptiva - 2163/2164 Considerations - Limited scaling on RIVA 128ZX | 02-03-99 | DETR-43EQL3 |
| | Aptiva - 2158/2163/2164 Considerations - New Line DVD Titles fail to play after a certain sequence | 02-03-99 | DETR-43EQ47 |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard and DOS games | 02-03-99 | DETR-44SKZU |
| | Aptiva - 2163/2164 Considerations - DVD Express fails playback with error "Invalid disk/drive found" even through a correct DVD is in the drive | 02-03-99 | DETR-445QA3 |
| | Aptiva - 2158/2163/2164 Considerations - DVD parental control fails | 02-03-99 | DETR-43EPYM |
| | Aptiva - World Book's online features aren't working with America Online 4.0 | 24-02-99 | DETR-45EMJC |
| Error Messages | | | |
| | Aptiva - 2163/2164 Considerations - Sound Recorder error in Finnish preload | 28-04-99 | MIGR-47EDWN |
| | Aptiva - Information on Aptiva PCs and the CIH virus | 23-04-99 | DETR-46NRJW |
| | Aptiva - ISSET_SE errors when installing new software | 21-04-99 | MIGR-477KUD |
| | Aptiva - Error with MFC42.DLL after installing HP Bonus software | 21-04-99 | MIGR-477KUB |
| | Aptiva - Retail version of Norton Antivirus detects Weed virus in PCDR directory | 14-04-99 | DETR-46XGCP |
| | Crossbrand - Net-it Now! uses wrong print processor for Canon Printers | 06-04-99 | DSHY-43EMT3 |
| | Aptiva - Illegal Operation when entering Product ID in Windows 98 | 05-04-99 | DETR-45KHKL |
| | Aptiva - Errors loading programs from CD-ROM | 22-03-99 | DETR-468R8Q |
| | Aptiva - Warning message received in Microsoft Sound Recorder | 18-03-99 | DETR-444MG8 |
| | Aptiva - Remote Access Server (RAS) error codes | 10-03-99 | DETR-3YTQT6 |
| | Aptiva - 2163 ddhelp error on shutdown | 08-03-99 | DETR-45SLA4 |
| | Aptiva - 2158/2163/2164 Considerations - "Illegal operation" error message shows up during Windows 98 Setup | 02-03-99 | DETR-43EPU9 |
| | Aptiva - 2163/2164 Considerations - Explorer caused ipf in <unknown>@0000:7c25d0d0 | 02-03-99 | DETR-43EP5B |
| | Aptiva - 2158/2163/2164 Considerations - PREMEND causing illegal operation during first boot | 02-03-99 | DETR-43EKX3 |
| | Aptiva - 2158/2163/2164 Considerations - Error when attaching USB audio adapter | 02-03-99 | DETR-43ELCY |
| | Aptiva - 2163/2164 Considerations - IPF uninstalling or reinstalling applications if VoiceCenter is open | 02-03-99 | DETR-43ENWC |
| | Aptiva - 2163/2164 Considerations - CDCOMP causes "System memory is very low" message | 02-03-99 | DETR-43EKDK |
| | Aptiva - 2163/2164 Considerations - Fatal error on reboot | 02-03-99 | DETR-43EJKL |
| | Aptiva - 2158/2163/2164 Diagnostics - Index of symptoms, error codes, messages, and beeps | 24-02-99 | DETR-42QQY6 |
| General Information | | | |
| | Crossbrand - The euro symbol | 06-04-99 | PSMS-42QEK4 |
| | Aptiva - How to avoid viruses | 05-04-99 | DJON-3G8TRW |
| | Crossbrand - What does the plastic tab in the lower corner of my diskette do? | 05-04-99 | DETR-3UFP7T |
| | Aptiva - How do I determine what my machine type and model is? | 09-03-99 | LANS-3YBSKQ |
| | Aptiva - Electronic support availability | 09-03-99 | MCGN-3FSSU7 |
| | Aptiva - Form factor and PCI revision used on Aptiva system boards | 02-03-99 | MNOK-425LJ2 |
| | Aptiva - Service Memo - Nov. 17, 1998 (US only) | 25-02-99 | MNOK-42BTNV |
| | Aptiva - Service Memo - Nov. 17, 1998 (outside of United States) | 25-02-99 | MNOK-42JKNQ |
| | Crossbrand - Why is the Windows 98 Disk Defragmenter taking so long? | 22-01-99 | DETR-3YMQ53 |
| | Aptiva - Communications terms | 04-01-99 | MNOK-3PZR9H |
| Hard Drives | | | |
| | Aptiva - How to keep your hard disk tuned | 09-03-99 | DJON-3G2QQ2 |
| | PS/1-Aptiva - Finding out what files are on a fixed disk or diskette | 02-03-99 | DJON-3GDNJJ |
| | Aptiva - 2158/2163/2164 Hard drive jumper settings | 02-03-99 | DETR-42RK9F |
| | Aptiva - 2158/2163/2164 Considerations - Hard Disk Space is incorrect in the "Microsoft Windows 98 Registration" page. | 02-03-99 | DETR-43EPND |
| | Aptiva - Why does the CHKDSK or SCANDISK command tell me I have bad sectors? | 02-03-99 | DSET-3FCK7W |
| | Aptiva - 2158/2163/2164 Diagnostics - Factory-installed storage devices | 24-02-99 | DETR-42RQAR |
| | Aptiva - 2158/2163 Removals and replacements - Bays 3 and 4 | 18-02-99 | DETR-42RNJN |
| | Aptiva - 2158/2163 Removals and replacements - Bay panels | 18-02-99 | DETR-42RKUH |
| | Aptiva - 2158/2163 Removals and replacements - Bay 1 | 12-02-99 | DETR-42RLCH |
| | Aptiva - 2158/2163 Removals and replacements - Bay 2 | 12-02-99 | DETR-42RLES |
| Hardware Installation/Configuration | | | |
| | Aptiva - 2158/2163 Removals and replacements - Indicator LED and cable | 02-03-99 | DETR-42RPVD |
| | Aptiva - 2163 Removals and replacements - Processor heat sink and fan | 02-03-99 | DETR-42RPNP |
| | Aptiva - 2158/2163 Removals and replacements - Identifying parts of the system unit | 02-03-99 | DETR-42RKR7 |
| | Aptiva - 2158/2163 Removals and replacements - System board | 02-03-99 | DETR-42RPX8 |
| | Aptiva - 2158/2163 Removals and replacements - Power supply | 02-03-99 | DETR-42RNNC |
| | Aptiva - 2163 Removals and replacements - Processor | 02-03-99 | DETR-42RPJC |
| | Aptiva - 2158/2163/2164 Removals and replacements - Battery | 24-02-99 | DETR-42RPSQ |
| | Aptiva - 2158/2163/2164 Removals and replacements - Memory | 24-02-99 | DETR-42RP88 |
| | Aptiva - 2158/2163/2164 Removals and replacements - Index | 24-02-99 | DETR-42RKK6 |
| | Aptiva - 2158/2163 Removals and replacements - Bays 3 and 4 | 18-02-99 | DETR-42RNJN |
| | Aptiva - 2158/2163 Removals and replacements - Bay panels | 18-02-99 | DETR-42RKUH |
| | Aptiva - 2158/2163 Removals and replacements - Cover | 18-02-99 | DETR-42RKMB |
| | Aptiva - 2158/2163 Removals and replacements - Bay 1 | 12-02-99 | DETR-42RLCH |
| | Aptiva - 2158/2163 Removals and replacements - Bay 2 | 12-02-99 | DETR-42RLES |
| | Aptiva - 2158/2163 Removals and replacements - Adapter cards | 10-02-99 | DETR-42RNQQ |
| | Aptiva - 2158/2163 Rapid Access Keyboard and Scrollpoint Mouse re-installation instructions | 13-01-99 | DETR-444LNX |
| | Aptiva - How to remove diskette drive from Device Manager | 30-12-98 | MNOK-3T5NCD |
| | Aptiva - How to install a printer driver in Windows 95 or 98 | 29-12-98 | MNOK-3PZMRZ |
| | Aptiva - How to alter Windows 95 or 98 resources to correct conflicts | 29-12-98 | MNOK-3TALDU |
| | Aptiva - Adding Random Access Memory (RAM) to your Aptiva | 10-12-98 | DJON-3G9Q5Y |
| | Aptiva - How to connect telephone cables to Aptiva systems | 08-12-98 | DJON-3KLVHH |
| | Aptiva - How to install a parallel port card | 16-11-98 | PSGF-3VEHFE |
| HelpCenter Support | | | |
| | Aptiva - 2158/2163/2164 Unzip password | 13-01-99 | DETR-444MBV |
| Input Devices | | | |
| | Aptiva - Tips for keyboard shortcuts in Windows 95 or 98 | 09-03-99 | YAST-3G7SEG |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard and DOS games | 02-03-99 | DETR-44SKZU |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard prompts for the Applications CD | 02-03-99 | DETR-43LKZ7 |
| | Aptiva - 2158/2163/2164 Considerations - PC Doctor microphone test record delay and murmur | 02-03-99 | DETR-43LL8K |
| | Aptiva - 2163/2164 Considerations - Monitor will not wake up without mouse | 02-03-99 | DETR-43EJG9 |
| | Aptiva - 2158/2163/2164 Diagnostics - Keyboard | 24-02-99 | DETR-42QSP4 |
| | Aptiva - 2158/2163/2164 Diagnostics - Mouse | 24-02-99 | DETR-42QSQU |
| | Aptiva - 2158/2163 Rapid Access Keyboard and Scrollpoint Mouse re-installation instructions | 13-01-99 | DETR-444LNX |
| Jumper/Switch Settings | | | |
| | Aptiva - 2158/2163/2164 Hard drive jumper settings | 02-03-99 | DETR-42RK9F |
| | Aptiva - 2163/2164 System board layout and locations | 02-03-99 | DETR-42RK6Z |
| | Aptiva - 2158/2163/2164 CD-ROM/DVD-ROM jumper settings | 02-03-99 | DETR-42RKBV |
| Lock-up/Hang | | | |
| | Aptiva - 2158/2163/2164 Considerations - System lock-up after pressing "Ctrl + Alt + Del" twice | 02-03-99 | DETR-43EPJQ |
| | Aptiva - 2163/2164 Considerations - System hangs due to lightning strike of 1KV or greater | 02-03-99 | DETR-43ENFE |
| | Aptiva - 2158/2163/2164 Considerations - Rapid Access Keyboard and DOS games | 02-03-99 | DETR-44SKZU |
| | Aptiva - 2158/2163/2164 Considerations - System hangs at reboot when Norton AntiVirus 4.08 installed | 02-03-99 | DETR-43ENB9 |
| Memory | | | |
| | Aptiva - How to move the Windows 95 or Windows 98 swap file to a different partition | 02-03-99 | MNOK-3T5N2G |
| | Aptiva - 2158/2163/2164 Diagnostics - Memory | 24-02-99 | DETR-42QSM7 |
| | Aptiva - 2158/2163/2164 Removals and replacements - Memory | 24-02-99 | DETR-42RP88 |
| | Aptiva - Adding Random Access Memory (RAM) to your Aptiva | 10-12-98 | DJON-3G9Q5Y |
| Modems | | | |
| | Aptiva - 2139/2140/2142/2153 How to reload WinModem drivers | 24-03-99 | PMYS-3KUR7W |
| | Aptiva - 2158/2163/2164 How to reload WinModem drivers | 15-03-99 | MNOK-45ZNKQ |
| | Aptiva-PS/1 - Protection of MODEMs during thunderstorms | 09-03-99 | EMON-3JTMTG |
| | Aptiva - 2158/2163/2164 Considerations - Modem connection | 02-03-99 | DETR-43UJJZ |
| | Aptiva - 2158/2163/2164 Modem card layout and connectors | 02-03-99 | DETR-42RKGU |
| | Aptiva - 2158/2163/2164 Diagnostics - Modem | 24-02-99 | DETR-42QSCY |
| | Aptiva - Communications terms | 04-01-99 | MNOK-3PZR9H |
| | Aptiva - Serial port not recognized in MS-DOS Mode | 17-12-98 | DETR-439J2R |
| | Aptiva - How to connect telephone cables to Aptiva systems | 08-12-98 | DJON-3KLVHH |
| Non-IBM Hardware/Software | | | |
| | Aptiva - Information on 3Dfx video cards | 10-12-98 | DETR-3XWKEG |
| Power | | | |
| | Aptiva - 2163/2164 Considerations - Cannot turn on the system if the power switch is pressed immediately after shut down. | 12-03-99 | DETR-45UQL7 |
| | PS/1 - Aptiva - Do I need a surge protector? | 09-03-99 | DJON-3FLMDM |
| | Aptiva - 2163/2164 Considerations - 2 beep sound when powering system on | 02-03-99 | DETR-43EJUR |
| | Aptiva - 2163/2164 Considerations - System hangs due to lightning strike of 1KV or greater | 02-03-99 | DETR-43ENFE |
| | Aptiva - 2163/2164 Considerations - Can't power off immediately during POST | 02-03-99 | DETR-439S6B |
| | Aptiva - 2158/2163 Removals and replacements - Power supply | 02-03-99 | DETR-42RNNC |
| | Aptiva - 2158/2163/2164 Diagnostics - Power supply | 24-02-99 | DETR-42QSUR |
| | Aptiva - 2158/2163/2164 Removals and replacements - Battery | 24-02-99 | DETR-42RPSQ |
| | Aptiva - How to know if the system battery voltage is less than 2.8 v | 04-12-98 | MNOK-3TALHG |
| Power Management | | | |
| | Aptiva - 2158/2163 Considerations - ViaVoice does not respond correctly after a Standby | 02-03-99 | DETR-43EP9K |
| | Aptiva - 2163/2164 Considerations - Ring Central does not receive faxes in Suspend mode | 02-03-99 | DETR-439SJZ |
| | Aptiva - 2163/2164 Considerations - Monitor will not wake up without mouse | 02-03-99 | DETR-43EJG9 |
| Printers | | | |
| | Aptiva - Error with MFC42.DLL after installing HP Bonus software | 21-04-99 | MIGR-477KUB |
| | Crossbrand - Net-it Now! uses wrong print processor for Canon Printers | 06-04-99 | DSHY-43EMT3 |
| | Aptiva - Tips for printing in Windows 95 or 98 | 09-03-99 | YAST-3G7RK2 |
| | Aptiva - How to install a printer driver in Windows 95 or 98 | 29-12-98 | MNOK-3PZMRZ |
| Processors | | | |
| | Aptiva - 2153/2163/2164 - Pentium III or Celeron seen as Pentium II by Windows 98 | 23-03-99 | DETR-45NMMK |
| | Aptiva - 2163 Removals and replacements - Processor heat sink and fan | 02-03-99 | DETR-42RPNP |
| | Aptiva - 2163 Removals and replacements - Processor | 02-03-99 | DETR-42RPJC |
| | Aptiva - How to enable the Pentium III unique electronic identification number | 26-02-99 | DETR-458LJY |
| | Aptiva - New features on the Intel Pentium III processor | 24-02-99 | DETR-459QUM |
| Productivity Software | | | |
| | Aptiva - 2158/2163/2164 Quicken 98 shows US currency values in Canada | 11-05-99 | MIGR-477KUM |
| | Aptiva - Unable to uninstall preloaded Microsoft Office SBE | 05-04-99 | DETR-459RRV |
| | Aptiva - Preloaded Microsoft Office SBE is missing features | 05-04-99 | DETR-459RM7 |
| | Aptiva - Support options for Lotus SmartSuite bundled with Aptivas | 09-03-99 | DJON-3H6QRX |
| | Aptiva - 2163 ddhelp error on shutdown | 08-03-99 | DETR-45SLA4 |
| | Aptiva - 2158/2163 Considerations - ViaVoice does not respond correctly after a Standby | 02-03-99 | DETR-43EP9K |
| | Aptiva - 2158/2163/2164 Considerations - Mic becomes unusable during ViaVoice enrollment | 02-03-99 | DETR-43ELRH |
| Retain | | | |
| | Aptiva - 2237-24N monitor shows blank screen | 07-05-99 | MIGR-47NLGQ |
| Security | | | |
| | Aptiva - How to enable the Pentium III unique electronic identification number | 26-02-99 | DETR-458LJY |
| | Aptiva - Using numbers in your power-on password | 15-02-99 | DETR-455HA4 |
| Software Installation/Configuration | | | |
| | Aptiva - Quicken Currency Settings for Australia | 17-05-99 | MIGR-47YKVY |
| | Aptiva - ISSET_SE errors when installing new software | 21-04-99 | MIGR-477KUD |
| | Aptiva - Unable to uninstall preloaded Microsoft Office SBE | 05-04-99 | DETR-459RRV |
| | Aptiva - Preloaded Microsoft Office SBE is missing features | 05-04-99 | DETR-459RM7 |
| | Aptiva - 2136, 2137, 2138, 2139, 2153, 2156, 2158, 2163, 2164 - Using the Aptiva Product Recovery CD | 30-03-99 | PMYS-3NWSTF |
| | Aptiva - How to uninstall/install applications using Add/Remove Programs | 10-03-99 | MNOK-3T5QRN |
| | Aptiva - Removing icons from Aptiva Installer | 09-03-99 | DETR-456JCH |
| | Aptiva - Installing a Windows 95 or 98 based application | 09-03-99 | MCGN-3FCK4F |
| | Aptiva - How to change the recording quality to CD quality in Windows 95 or 98 | 09-03-99 | PMYS-3J6QJV |
| | Aptiva - 2158/2163/2164 Considerations - Missing IGN and Netscape icons in Online Services folder | 02-03-99 | DETR-43LKJZ |
| | Aptiva - 2163/2164 Considerations - IPF uninstalling or reinstalling applications if VoiceCenter is open | 02-03-99 | DETR-43ENWC |
| | Aptiva - 2158/2163/2164 Considerations - IGN icon on desktop after uninstall | 02-03-99 | DETR-43LKNN |
| | Aptiva - 2158/2163/2164 Considerations - No icons added to Aptiva Installer | 02-03-99 | DETR-43EJR7 |
| | Aptiva - World Book's online features aren't working with America Online 4.0 | 24-02-99 | DETR-45EMJC |
| | Aptiva - 2158/2163 Rapid Access Keyboard and Scrollpoint Mouse re-installation instructions | 13-01-99 | DETR-444LNX |
| | Aptiva - 2158/2163/2164 Unzip password | 13-01-99 | DETR-444MBV |
| | Aptiva - Windows prompts for Windows 98 CD | 30-12-98 | DETR-433LF8 |
| | Aptiva - How to install a printer driver in Windows 95 or 98 | 29-12-98 | MNOK-3PZMRZ |
| | Aptiva - How to alter Windows 95 or 98 resources to correct conflicts | 29-12-98 | MNOK-3TALDU |
| System Boards | | | |
| | Aptiva - 2158/2163 Removals and replacements - System board | 02-03-99 | DETR-42RPX8 |
| | Aptiva - 2163/2164 System board layout and locations | 02-03-99 | DETR-42RK6Z |
| Technical Specifications | | | |
| | Aptiva - 2158/2163/2164 System technical specifications - Australia/New Zealand | 19-05-99 | DETR-433L2L |
| | Aptiva - 2158/2163/2164 System technical specifications - Europe, Middle East, Africa | 19-05-99 | DETR-432HRQ |
| | Aptiva - 2163-557 System technical specifications | 19-05-99 | DETR-45SSAF |
| | Aptiva - 2163-457 System technical specifications | 19-05-99 | DETR-45SSD6 |
| | Aptiva - 2163-581/584 System technical specifications | 06-04-99 | DETR-45SPXE |
| | Aptiva - 2158/2163/2164 System technical specifications - Canada | 06-04-99 | DETR-42UKK4 |
| | Aptiva - 2163-561/564 System technical specifications | 06-04-99 | DETR-45SPSY |
| | Aptiva - 2158/2163/2164 System technical specifications - Latin America and Brazil | 02-04-99 | DETR-432M92 |
| | Aptiva - 2163-945 System technical specifications | 25-03-99 | DETR-44CS6B |
| | Aptiva - 2163-992 System technical specifications | 25-03-99 | DETR-445NQM |
| | Aptiva - 2163-572/582 System technical specifications | 25-03-99 | DETR-42ZSC2 |
| | Aptiva - 2163-546 System technical specifications | 25-03-99 | DETR-433KMW |
| | Aptiva - 2163-649 System technical specifications | 25-03-99 | DETR-45CJHU |
| | Aptiva - 2163-444/445/446 System technical specifications | 25-03-99 | DETR-45ZL4Z |
| | Aptiva - 2163-406/407 System technical specifications | 25-03-99 | DETR-45ZKWM |
| | Aptiva - 2163-991 System technical specifications | 25-03-99 | DETR-445NNM |
| | Aptiva - 2163-545 System technical specifications | 25-03-99 | DETR-433KLK |
| | Aptiva - 2163-378 System technical specifications | 25-03-99 | DETR-45CJC7 |
| | Aptiva - 2163-503/513 System technical specifications | 25-03-99 | DETR-43DJL2 |
| | Aptiva - 2163-540 System technical specifications | 25-03-99 | DETR-3ZUMEK |
| | Aptiva - 2163-974 System technical specifications | 25-03-99 | DETR-445NKF |
| | Aptiva - 2163-501/504 System technical specifications | 25-03-99 | DETR-42TRYG |
| | Aptiva - 2163-571/574 System technical specifications | 25-03-99 | DETR-42TS7J |
| | Aptiva - 2163-542/552 System technical specifications | 25-03-99 | DETR-42ZS8X |
| | Aptiva - 2163-547 System technical specifications | 25-03-99 | DETR-433KXZ |
| | Aptiva - 2163-993 System technical specifications | 25-03-99 | DETR-445NS4 |
| | Aptiva - 2163-573 System technical specifications | 25-03-99 | DETR-433KAN |
| | Aptiva - 2163-531/534 System technical specifications | 25-03-99 | DETR-42TS4U |
| | Aptiva - 2163-994 System technical specifications | 25-03-99 | DETR-445NTU |
| | Aptiva - 2163-570 System technical specifications | 25-03-99 | DETR-3ZUMJP |
| | Aptiva - 2163-971 System technical specifications | 25-03-99 | DETR-445NES |
| | Aptiva - 2163-544 System technical specifications | 25-03-99 | DETR-433KHZ |
| | Aptiva - 2163-944 System technical specifications | 25-03-99 | DETR-445NCJ |
| | Aptiva - 2163-278 System technical specifications | 25-03-99 | DETR-45CJ8Y |
| | Aptiva - 2163-972 System technical specifications | 25-03-99 | DETR-445NGR |
| | Aptiva - 2163-502/512 System technical specifications | 25-03-99 | DETR-42ZS4M |
| | Aptiva - 2163-580 System technical specifications | 25-03-99 | DETR-44WK67 |
| | Aptiva - 2163-549 System technical specifications | 25-03-99 | DETR-45CJF9 |
| | Aptiva - 2163-973 System technical specifications | 25-03-99 | DETR-445NJ6 |
| | Aptiva - 2163-659 System technical specifications | 25-03-99 | DETR-45CJLN |
| | Aptiva - 2163-559 System technical specifications | 25-03-99 | DETR-45CJK4 |
| | Aptiva - 2163/2164 System technical specifications - China, Taiwan, Hong Kong | 18-03-99 | DETR-433KQ8 |
| | Aptiva - 2158/2163/2164 System technical specifications - US | 08-03-99 | DETR-42QQCR |
| | Aptiva - 2158/2163 System technical specifications - Japan | 02-03-99 | DETR-433KDB |
| | Aptiva - Form factor and PCI revision used on Aptiva system boards | 02-03-99 | MNOK-425LJ2 |
| Utility Software | | | |
| | Aptiva - Information on Aptiva PCs and the CIH virus | 23-04-99 | DETR-46NRJW |
| | Aptiva - Retail version of Norton Antivirus detects Weed virus in PCDR directory | 14-04-99 | DETR-46XGCP |
| | Aptiva - How to avoid viruses | 05-04-99 | DJON-3G8TRW |
| | Aptiva - How to update Norton AntiVirus | 30-03-99 | DETR-46GKQP |
| | Aptiva - Removing icons from Aptiva Installer | 09-03-99 | DETR-456JCH |
| | Aptiva - How to keep your hard disk tuned | 09-03-99 | DJON-3G2QQ2 |
| | Aptiva - Unable to extract BIOS diskette in Windows NT | 05-03-99 | DETR-45PHJ8 |
| | Aptiva - How to check Task List to see if a program is running | 02-03-99 | MNOK-3T4S7H |
| | Aptiva - 2158/2163/2164 Considerations - System hangs at reboot when Norton AntiVirus 4.08 installed | 02-03-99 | DETR-43ENB9 |
| | Aptiva - Why does the CHKDSK or SCANDISK command tell me I have bad sectors? | 02-03-99 | DSET-3FCK7W |
| | Aptiva - 2163/2164 Considerations - Cannot open UserGuide from Info Central | 02-03-99 | DETR-43ENZW |
| | Aptiva - 2158/2163/2164 Considerations - No icons added to Aptiva Installer | 02-03-99 | DETR-43EJR7 |
| | Aptiva - How to run ScanDisk or Checkdisk | 14-12-98 | BMOE-3Q8PBZ |
| Video | | | |
| | Aptiva - 15" TSO monitor causes blank screen on bootup | 14-05-99 | MIGR-47WJ8H |
| | Aptiva - 2163/2164 No Video | 02-04-99 | DETR-444NK8 |
| | Aptiva - 2158/2163/2164 Considerations - AGP card must be primary video device | 02-03-99 | DETR-439SQ6 |
| | Aptiva - 2163/2164 Considerations - Certain interlaced DVD content shows poor quality on Riva 128ZX | 02-03-99 | DETR-43EQDW |
| | Aptiva - 2163/2164 considerations - System reboots into scrambled Aptiva logo screen | 02-03-99 | DETR-43EKGE |
| | Aptiva - 2163/2164 Considerations - Limited scaling on RIVA 128ZX | 02-03-99 | DETR-43EQL3 |
| | Aptiva - 2163/2164 Considerations - Riva video card uses IRQ 9 | 02-03-99 | DETR-439RWC |
| | Aptiva - 2163/2164 Considerations - Scrolling trashes graphics if large fonts are selected | 02-03-99 | DETR-439RNG |
| | Aptiva - 2163/2164 Considerations - DVD Express fails playback with error "Invalid disk/drive found" even through a correct DVD is in the drive | 02-03-99 | DETR-445QA3 |
| | Aptiva - 2163/2164 Considerations - Monitor will not wake up without mouse | 02-03-99 | DETR-43EJG9 |
| | Aptiva - Why does my screen appear smaller as the video resolution increases? | 02-03-99 | DJON-3FWS7J |
| | Aptiva - Small DVD video window | 15-02-99 | DETR-455K4H |
| | Aptiva - 2163 Service Alert - January 1999 | 15-02-99 | DETR-446KJ7 |
| | Aptiva - How to set video adapter and monitor type in Windows 98 or Windows 95 OSR2 | 30-12-98 | MNOK-3SX2GK |
| | Aptiva - I can't get my older monitor to work with my new Aptiva | 30-12-98 | DETR-42HKJ9 |
| | Aptiva - Information on 3Dfx video cards | 10-12-98 | DETR-3XWKEG |
| Windows 95 | | | |
| | Aptiva - Unable to use a pattern as a background in Windows 95/98 | 05-05-99 | MIGR-47LTCX |
| | Crossbrand - Net-it Now! uses wrong print processor for Canon Printers | 06-04-99 | DSHY-43EMT3 |
| | Aptiva - Editing the Windows 95 or 98 Registry | 15-03-99 | DETR-3SAH93 |
| | Aptiva/IBM IntelliStation/IBM PC - How to create an icon/Shortcut on the Desktop or in a folder in Windows 95/98 | 11-03-99 | DSET-3FDHPV |
| | Aptiva - How to uninstall/install applications using Add/Remove Programs | 10-03-99 | MNOK-3T5QRN |
| | Aptiva - How to reduce the size of your Recycle Bin | 10-03-99 | MCGN-3G6KN7 |
| | Aptiva - How to start DOS based applications in Windows 95 or 98 | 09-03-99 | DSET-3FH9MB |
| | Aptiva - How to boot into 'Safe' Mode in Windows 95/98 | 09-03-99 | BMOE-3Q8PPE |
| | Aptiva - Tips for keyboard shortcuts in Windows 95 or 98 | 09-03-99 | YAST-3G7SEG |
| | Aptiva - Tips for printing in Windows 95 or 98 | 09-03-99 | YAST-3G7RK2 |
| | Aptiva - How to remove an icon from your Windows 95 or 98 Desktop or Start Menu | 09-03-99 | MCGN-3FYLNS |
| | PS/1-Aptiva - How to choose a newly installed application in Windows 95 or 98 from the Program Menu | 09-03-99 | DSET-3FGH96 |
| | Aptiva - How to keep your hard disk tuned | 09-03-99 | DJON-3G2QQ2 |
| | Aptiva - Adding programs to the Start Menu of Windows 95 or 98 | 09-03-99 | DSET-3FBN3A |
| | Aptiva - Creation of shortcut icon in Windows 95 or 98 | 09-03-99 | DSET-3FD9TF |
| | Aptiva - Creating Menu option for new program | 09-03-99 | DJON-3G8MTX |
| | Aptiva - Installing a Windows 95 or 98 based application | 09-03-99 | MCGN-3FCK4F |
| | Aptiva - How to change the recording quality to CD quality in Windows 95 or 98 | 09-03-99 | PMYS-3J6QJV |
| | Aptiva - How to move the Windows 95 or Windows 98 swap file to a different partition | 02-03-99 | MNOK-3T5N2G |
| | Aptiva - How to setup a TTY connection in Windows 95 or 98 | 17-02-99 | DPAE-3YULSA |
| | Aptiva - Dial-Up Networking does not save password | 17-02-99 | DPAE-3YUKBS |
| | Aptiva - How to format a floppy diskette using Windows 95 or 98 | 30-12-98 | MNOK-3T5N7S |
| | Aptiva - How to set video adapter and monitor type in Windows 98 or Windows 95 OSR2 | 30-12-98 | MNOK-3SX2GK |
| | Aptiva - How to change virtual memory settings for Windows 95 or 98 | 30-12-98 | MNOK-3T5M5T |
| | Aptiva - How to remove diskette drive from Device Manager | 30-12-98 | MNOK-3T5NCD |
| | Aptiva - How to enable or disable Windows 95 or 98 taskbar auto-hide feature | 30-12-98 | MNOK-3T5R8N |
| | Aptiva - How to create icons in Windows 95 or 98 | 30-12-98 | MNOK-3T5NSH |
| | Aptiva - Checking the Windows 95/98 volume control settings | 29-12-98 | DETR-3ZYNET |
| | Aptiva - Clearing the Documents list in Windows 95 or 98 | 29-12-98 | GJAN-3TANA6 |
| | Aptiva - How to install a printer driver in Windows 95 or 98 | 29-12-98 | MNOK-3PZMRZ |
| | Aptiva - Hidden Taskbar | 29-12-98 | MCGN-3FDU8L |
| | Aptiva - How to alter Windows 95 or 98 resources to correct conflicts | 29-12-98 | MNOK-3TALDU |
| | Aptiva - Serial port not recognized in MS-DOS Mode | 17-12-98 | DETR-439J2R |
| | Aptiva - How to run ScanDisk or Checkdisk | 14-12-98 | BMOE-3Q8PBZ |
| Windows 98 | | | |
| | Aptiva - Unable to use a pattern as a background in Windows 95/98 | 05-05-99 | MIGR-47LTCX |
| | Crossbrand - Net-it Now! uses wrong print processor for Canon Printers | 06-04-99 | DSHY-43EMT3 |
| | Aptiva - Missing Microsoft FAX in Windows 98 | 25-03-99 | DETR-3WSLS6 |
| | Aptiva - 2153/2163/2164 - Pentium III or Celeron seen as Pentium II by Windows 98 | 23-03-99 | DETR-45NMMK |
| | Aptiva/IBM IntelliStation/IBM PC - How to create an icon/Shortcut on the Desktop or in a folder in Windows 95/98 | 11-03-99 | DSET-3FDHPV |
| | Aptiva - How to uninstall/install applications using Add/Remove Programs | 10-03-99 | MNOK-3T5QRN |
| | Aptiva - How to reduce the size of your Recycle Bin | 10-03-99 | MCGN-3G6KN7 |
| | Aptiva - How to start DOS based applications in Windows 95 or 98 | 09-03-99 | DSET-3FH9MB |
| | Aptiva - How to boot into 'Safe' Mode in Windows 95/98 | 09-03-99 | BMOE-3Q8PPE |
| | Aptiva - Tips for keyboard shortcuts in Windows 95 or 98 | 09-03-99 | YAST-3G7SEG |
| | Aptiva - Tips for printing in Windows 95 or 98 | 09-03-99 | YAST-3G7RK2 |
| | Aptiva - How to remove an icon from your Windows 95 or 98 Desktop or Start Menu | 09-03-99 | MCGN-3FYLNS |
| | PS/1-Aptiva - How to choose a newly installed application in Windows 95 or 98 from the Program Menu | 09-03-99 | DSET-3FGH96 |
| | Aptiva - How to keep your hard disk tuned | 09-03-99 | DJON-3G2QQ2 |
| | Aptiva - Adding programs to the Start Menu of Windows 95 or 98 | 09-03-99 | DSET-3FBN3A |
| | Aptiva - Creation of shortcut icon in Windows 95 or 98 | 09-03-99 | DSET-3FD9TF |
| | Aptiva - Creating Menu option for new program | 09-03-99 | DJON-3G8MTX |
| | Aptiva - Installing a Windows 95 or 98 based application | 09-03-99 | MCGN-3FCK4F |
| | Aptiva - How to change the recording quality to CD quality in Windows 95 or 98 | 09-03-99 | PMYS-3J6QJV |
| | Aptiva - 2158/2163/2164 Considerations - "Illegal operation" error message shows up during Windows 98 Setup | 02-03-99 | DETR-43EPU9 |
| | Aptiva - 2158/2163/2164 Considerations - AGP card must be primary video device | 02-03-99 | DETR-439SQ6 |
| | Aptiva - How to move the Windows 95 or Windows 98 swap file to a different partition | 02-03-99 | MNOK-3T5N2G |
| | Aptiva - 2158/2163/2164 Considerations - Incorrect diskette drive message | 02-03-99 | DETR-439SFY |
| | Aptiva - 2158/2163/2164 Considerations - No shutdown screen in Windows 98 | 02-03-99 | DETR-43EK7K |
| | Aptiva - 2158/2163/2164 Considerations - Hard Disk Space is incorrect in the "Microsoft Windows 98 Registration" page. | 02-03-99 | DETR-43EPND |
| | Aptiva - 2163/2164 Considerations - Fatal error on reboot | 02-03-99 | DETR-43EJKL |
| | Aptiva - How to setup a TTY connection in Windows 95 or 98 | 17-02-99 | DPAE-3YULSA |
| | Aptiva - Dial-Up Networking does not save password | 17-02-99 | DPAE-3YUKBS |
| | Crossbrand - Why is the Windows 98 Disk Defragmenter taking so long? | 22-01-99 | DETR-3YMQ53 |
| | Aptiva - How to remove diskette drive from Device Manager | 30-12-98 | MNOK-3T5NCD |
| | Aptiva - Shut Down in Windows 98 | 30-12-98 | DETR-3YMH99 |
| | Aptiva - I can't get my older monitor to work with my new Aptiva | 30-12-98 | DETR-42HKJ9 |
| | Aptiva - Windows prompts for Windows 98 CD | 30-12-98 | DETR-433LF8 |
| | Aptiva - Checking the Windows 95/98 volume control settings | 29-12-98 | DETR-3ZYNET |
| | Aptiva - Clearing the Documents list in Windows 95 or 98 | 29-12-98 | GJAN-3TANA6 |
| | Aptiva - How to install a printer driver in Windows 95 or 98 | 29-12-98 | MNOK-3PZMRZ |
| | Aptiva - Hidden Taskbar | 29-12-98 | MCGN-3FDU8L |
| | Aptiva - How to alter Windows 95 or 98 resources to correct conflicts | 29-12-98 | MNOK-3TALDU |
| | Aptiva - Serial port not recognized in MS-DOS Mode | 17-12-98 | DETR-439J2R |
| | Aptiva - How to run ScanDisk or Checkdisk | 14-12-98 | BMOE-3Q8PBZ |
| Service Publications | | | |
| | Aptiva - 2158/2163/2164 Hardware Maintenance Manual | 03-03-99 | DETR-438L53 |
| | Aptiva - 2158/2163 Statement of Limited Warranty and Program License Agreement (US/Canada) | 18-02-99 | DETR-458Q5N |
| | Aptiva - 2158/2163 Reference Guide | 22-12-98 | DETR-42THSL |
| System Support Disks | | | |
| Audio | | | |
| | Aptiva - 2158/2163/2164 ESS audio driver update | 07-04-99 | DETR-452LAR |
| BIOS | | | |
| | Aptiva - 2163/2164 Video BIOS update | 02-04-99 | DETR-444LC4 |
| CD-ROM / DVD | | | |
| | Aptiva - MediaMatics DVD Express Installation Utility | 18-02-99 | DETR-42RN3A |
| Diagnostics | | | |
| | Aptiva - Diagnostics Diskette for 2158 / 2163 | 08-01-99 | DETR-43XRVA |
| DVD Drives | | | |
| | Aptiva - MediaMatics DVD Express Installation Utility | 18-02-99 | DETR-42RN3A |
| Modems | | | |
| | Aptiva - Rockwell modem driver v1.54 (diskette file version) | 27-05-99 | MIGR-47ZLGV |
| | Aptiva - Rockwell modem driver v1.54 (single file version) | 19-05-99 | MIGR-47ZLGX |
| | Aptiva - 2156, 2158, 2163, 2164 Updated Rockwell modem drivers (English) | 19-03-99 | DETR-462KTY |
| Software Updates | | | |
| | Aptiva - MediaMatics DVD Express Installation Utility | 18-02-99 | DETR-42RN3A |
| Video | | | |
| | Aptiva - 2163/2164 Video BIOS update | 02-04-99 | DETR-444LC4 |