This chapter discusses diagnostic procedures and failure responses for the IBM pSeries 690 software of PSSP. The list of known error symptoms and the associated responses are in the section Error symptoms, responses, and recoveries. A list of the information to collect before contacting the IBM Support Center is in Information to collect before contacting the IBM Support Center.
IBM pSeries 690 servers can be connected to SP systems that contain an SP Switch, an SP Switch2, or those that have no switch. The terms the server and all servers are used in this chapter in place of IBM pSeries 690.