Diagnosis Guide
Before calling IBM Service, it is your responsibility to verify that the
environment where the error has occurred is correct. Perform these
steps:
-
Verify that the correct authentication mechanism is installed, configured,
updated for SP system use, and enabled on the source and target hosts and in
the system partition. See SP Security Services configuration errors.
- Verify that there is one authentication mechanism in common
between the source/target hosts, both locally on each host and in the system
partition where the hosts reside. See Check enabled security.
- Verify that the user has the proper principal in the proper database and
registry. See Verify configuration of Kerberos V4.
-
Verify that the user has done the proper login to obtain credentials
before issuing the remote command. See AIX remote command diagnostics.
- Verify that the user is in the proper authorization file on the target
host. See AIX remote command diagnostics.
- Verify that the user is using the proper flags if forwarding credentials
(Kerberos V5) or when running the remote command in the background. See
AIX remote command diagnostics.
- Verify that your secure remote command program is installed and
running properly.
If you are still having problems after performing these steps, collect the
following information for the source and target hosts, for review by the IBM
Support Center.
- The PSSP level installed
- The current PSSP PTF level
-
The current PTF level for
bos.net.tcp.xxxx, where xxxx
represents "client", "server" or "smit", followed by spaces and then
version.release.modification.fix level. Issue this
command:
lslpp -L | grep tcp
-
The AIX Operating System Level, obtained by using the oslevel
command.
-
The authentication and authorization settings, obtained by issuing the
lsauthent and lsauthpar commands.
- The exact syntax of the command that generated the error.
-
Any messages displayed with K5MUTE not set, or captured through
syslog.
- Any other diagnostic actions taken that you believe contribute to the
solution of the problem, or provide additional information in debugging the
problem.
[ Top of Page | Previous Page | Next Page | Table of Contents | Index ]