Frequent Error Messages

This section lists the frequent error messages and help you understand them to solve the pointed out problems



Why does the Web server error message appear?
Why does the 'SpI busy or no SpI running' message appear?
Why does the 'No SpI declared' message appear?
Why does the 'Selected product not found in database' message appear?
Why does the 'Query cannot be performed on the root product' message appear?
 


Why does the  web server error message appear?

 

 
  When connecting the CATIA product to the SpE server, this message might appear. Apache service is not launched on the specified SpE server
Check the Machine name hosting SpE server and the Port setting in the Catia settings. If the problem is not solved, contact your administrator

Why does the 'SpI busy or no SpI running' message appear?

 

 

Sometimes, when you connect the CATIA product to the SpE server or when you run a clash computation, this message appears if SpI is busy nor running.
 

Check with the administrator an active SpI is currently indexing your PRC. Wait for a few minutes and try to connect to SpE server again.

Why does the 'No SpI declared' message appear?

 

 

Sometimes, when you connect the CATIA product to the SpE server, this message can appear if no SpI is declared for the PRC in SpE server. (DMU_SPATIAL_INDEX_HOST variable)
 

Check with the administrator an active SpI is currently indexing your PRC. Wait for a few minutes and try to connect to SpE server again.

Why does the 'Selected product not found in database' message appear?
 

 

When querying for clashes on a root product, if the selection contains a product which has not been committed in the database.

Only select committed products (except root) 

Why does the 'Query cannot be performed on the root product' message appear?

 

 

Sometimes, when querying for clashes on a root product this message appears because the root product cannot be selected.

Do not select the root product when performing a clash query