PSF/AIX Channel Card Problem

ITEM: RTA000091203



Q:                                                                              
ABSTRACT:     PSF/6000 Channel Card Problem                                     
SEARCH ARG:   reduce /usr                                                       
TOPIC THREAD: PRINT                                                             
              AFP                                                               
              PSF6000                                                           
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My customer has installed a 3829 attached to PSF/6000.  The 370 Channel         
Emulator/A driver shows as loaded in the card but no slot numbers are           
listed on the "Add a S/370 Channel-Attached Printer" panel when we try          
to list them.                                                                   
                                                                                
Does this indicate a hardware problem with the card?                            
                                                                                
Thanksą                                                                        
                                                                                
A:                                                                              
Have they tried multiple slots with the same result?                            
Can you tell me what model RS/6000 you're installing the card in?               
                                                                                
Note that the S/370 Channel Emulator/A adapter can only be placed in            
the first frame on a multiframe system and in the first bus (bus0) of           
a multibus system.                                                              
                                                                                
Also, make sure that they've obtain and applied the latestPSF/AIX               
PTFs before loading the device driver to make sure the latest driver            
is installed.  If they have an instance of PSF/AIX active for that              
printer queue, it should be stopped using psfctl -dt               
before trying to load the device driver.  The system should be rebooted         
after the PTFs are installed before reloading the driver.  Please see          
the readme instructions that accompany the PTF.                                 
                                                                                
Have you tried issuing the "sense" command with the queues down? If so,         
what are the results?                                                           
                                                                                
I hope this helps.  Thanks for using ViewBlue.                                  
                                                                                
| Revised 03 June 1999                                                          
                                                                                
S e a r c h - k e y w o r d s:                                                  
AIX PSF/6000 PSF FOR AIX CHANNEL S/370 CARD EMULATOR PROBLEM                    
psf/aix frame bus slot infoprint 2759 microchannel                              
                                                                                
                                                                                
                                                                               


WWQA: ITEM: RTA000091203 ITEM: RTA000091203
Dated: 06/1999 Category: XPSF6000
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