Gathering a Testcase for a Workbench Problem
Contents
About This Document
Gathering Testcase Information
How to Submit a Testcase
This document assumes that you are working with your AIX support representative
under one of the service options. This document applies ONLY to AIX 3.2.x.
Please include the following in a testcase for a Workbench problem.
A README which explains:
- What you think the problem is
- Problem re-creation instructions, that is, step-by-step instructions that can
be followed with Workbench and that illustrate the problem. If the problem was
re-created from the command line, then we need the exact syntax used. If a
GUI/Motif interface was used, then we need the steps in the format of
screen:menu or option:item.
- How the problem manifests itself, that is, what specific error
codes, values, messages and so on we can expect to see when the error has occurred
- If the problem appears to be a compiler problem (softdb, softcc, softref),
then we need the steps for compiling. Also, we need the following files:
$HOME/.softinit # if it exists
$HOME/.Xdefaults # or whatever resource is used
core # if one exists
source code # include ALL files!
/usr/softbench/menus # that have been customized
/usr/softbench/config # files that have been customized
- The output from the following commands:
lslpp -h X11dev.obj
lslpp -h "work*.obj"
Instructions on file naming conventions, file format, and delivering your
testcase to IBM via the Internet are available at the following URL:
http://service.boulder.ibm.com/cgi-bin/support/rs6000.support/assistance
Instructions are also available from IBM Fax Service:
- In the U.S. or Canada, call 1-800-IBM-4FAX and request document #1762 for
instructions on how to submit a testcase via the Internet.
- Outside of the U.S. or Canada, call 1-408-256-5422 and request document
#1762.
- In the U.S., call 1-800-IBM-4FAX and request document #9776 for
instructions on how to submit a testcase by mail.
Gathering a Testcase for a WorkBench Problem: testcase.workbench.32.lng ITEM: FAX
Dated: 99/02/05~00:00 Category: lng
This HTML file was generated 99/06/24~12:42:05
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