Unable to Add Users, Error Message 3004-687

Contents

Debug as follows:

1. Check to see if the root file system is full.
2. Check for:
   • A blank line in /etc/passwd
   • A partial entry in /etc/passwd that does not have the correct syntax
   • The "nobody" user entry is missing or the group is "-2". The entry should look like:

        nobody:!:4294967294:4294967294::/: 
     

3. If all the above look good, check the permissions for the following files in the /etc/security directory:

       file       permissions 
      
       .ids       -rw------- 
       environ    -rw-r----- 
       limits     -rw-r----- 
       passwd     -rw------- 
       user       -rw-r----- 
   

4. You may also find the following commands useful for debugging the problem. See the man pages or product documentation for a complete description of these commands:

      usrck -t ALL 
      pwdck -t ALL 
      grpck -t ALL 
   

5. The umask attribute in the mkuser.default file expects an octal value without leading zeros. Thus:

      umask=77    Good format.  Translates to octal 077. 
      umask=077   Bad  format.  Translates to octal 063. 
   

6. If none of the above indicates the source of the error, take the system down and perform an fsck on the root and user file systems.