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System Expert is a Remote Monitoring Service that simplifies
the management of RS/6000 systems. Through the System Expert service,
your systems are continuously monitored by IBM's System Expert
Support Center, providing you with the information you need to
proactively manage your RS/6000s. |
| The System Expert Service enables you to: |
- Use automation to manage systems more efficiently
- Easily identify and solve potential problems
- Identify and assure against possible security vulnerabilities
- Enhance resource utilization and facilitate capacity planning
- Improve system availability and performance
- Supplement in-house skills and resources
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How is System Expert provided?
IBM's System Expert Support Center continuously monitors
your RS/6000 systems using either an Internet email or
a modem-to-modem electronic connection. Data from monitored systems
is gathered and analyzed by IBM and detailed information on the status of
your systems is quickly delivered in the form of reports, graphs
and real-time alerts. |
The full service offering is the System Expert Comprehensive Reporting Service.
It is a fee-based offering which provides you with the detail and frequency of
information you need to assure security and availability, and to effectively
monitor system utilization, capacity, and performance. The Full Service
offering includes daily in-depth analysis, real-time critical event
notification, meaningful recommendations, customized reports and more.
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