IBM Books

Diagnosis Guide


Diagnosing system connectivity problems

If a node becomes unresponsive or inaccessible, use the following table to diagnose the problem.

Table 14. System connectivity symptoms

Symptom Recovery
Using the SP Hardware Perspective, bringing up hostResponds in a table view for nodes and multiple nodes shows: Node Not Responding.

Using the SP Hardware Perspective, bringing up switchResponds in a table view for nodes and multiple nodes shows: Adapter Not Configured.

The spmon -G -d command shows hostResponds as no.

The spmon -G -d command shows switchResponds as no.

"Action 1 - Diagnose multiple nodes"
Using the SP Hardware Perspective, either the table view or nodes status page of the notebook shows: Node Not Responding for hostResponds or Adapter Not Configured for switchResponds.

The spmon -G -d command shows hostResponds as no

The spmon -G -d command shows switchResponds as no.

"Action 2 - Diagnose individual nodes"
Cannot access the node using a remote command or: telnet, rlogin or ping. "Action 3 - Diagnose a network problem"
Cannot access the node using the telnet or rlogin, commands, but can access the node using the ping command. The is a probable software error. See Producing a system dump to initiate a dump, record all relevant information and contact the IBM Support Center.
Can access the node using telnet or ping, but hostResponds still shows: Node Not Responding.
"Action 4 - Diagnose a Topology-related problem"


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