Diagnosis Guide

Information to collect before contacting the IBM Support Center

The vsd.snap script collects all information necessary to report problems related to the IBM Virtual Shared Disk and IBM Recoverable Virtual Shared Disk components of PSSP.

Note:

If the PSSP system has crashed, obtain a system dump and accompanying unix files. See Producing a system dump.

The vsd.snap script collects general system environment information, IBM Virtual Shared Disk configuration information, and various trace logs. The vsd.snap script collects information from an individual node. The information may be placed in a location specified by the user. The default location is: /tmp/vsd.snapOut. This information is collected only when the user explicitly invokes the vsd.snap script.