Diagnosis Guide

Information to collect before contacting the IBM Support Center

1. AIX error log. On the control workstation, issue the command:

   LANG=C errpt -a > /tmp/AIXerrlog
   

2. hwevents file at the time of the failure. See hwevents file.
3. SP Logging daemon log file. See splogd.debug file.
4. SP Logging daemon core dump, if one exists. See Dump information.