SERVERAID: BATTERY BACKUP WRITE CACHE ERROR

Subject: SERVERAID: BATTERY BACKUP WRITE CACHE ERROR
New Netfinity server RETAIN Tip: 

    Record number:       H201087
    Device:              D/T8681
    Model:               M
    Hit count:           UHC00000
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O99/12/19
    Date last altered:   A99/12/20
    Owning B.U.:         USA


Abstract: SERVERAID: BATTERY BACKUP WRITE CACHE ERROR

SYMPTOM:

The following error message appears after powering on the system:

"Battery Backup Write Cache was defective at last power-on"

PROBLEM ISOLATION AIDS:

•  The system is any of the following IBM Netfinity servers:

          a Netfinity 8500R server, Type 8681, any Model.
          a Netfinity 7000-M10 server, Type 8680, any Model.
          a Netfinity 7000 server, Type 8651, any Model.
          a Netfinity 5600 server, Type 8664, any Model.
          a Netfinity 5500-M20 server, Type 8662, any Model.
          a Netfinity 5500-M10 server, Type 8661, any Model.
          a Netfinity 5500 server, Type 8660, any Model.
          a Netfinity 5000 server, Type 8659, any Model.
          a Netfinity 4000R server, Type 8652, any Model.
          a Netfinity 3500-M10 server, Type 8655, any Model.
          a Netfinity 3500 server, Type 8644, any Model.
          a Netfinity 3000 server, Type 8476, any Model.
          a Netfinity 1000 server, Type 8477, any Model.
   

•  The system is any of the following IBM PC Servers:

          a PC Server 704, Type 8650, any Model.
          a PC Server 520, Type 8641, any Model.
          a PC Server 330, Type 8640, any Model.
          a PC Server 325, Type 8639, any Model.
          a PC Server 320, Type 8640, any Model.
          a PC Server 315, Type 8638, any Model.
          a PC Server 310, Type 8639, any Model.
   

•  The system is configured with the following option(s):

          a ServeRAID II Ultra SCSI Adapter, Option P/N 76H3584, FRU P/N 76H3587.
          a Netfinity ServeRAID-3H Ultra2 SCSI Adapter, Option P/N 01K7207, FRU P/N 01K7396.
          a Netfinity ServeRAID-3L Ultra2 SCSI Adapter, Option P/N 01K7364, FRU P/N 01K7352.
          a Netfinity ServeRAID-3HB Ultra2 SCSI adapter, Option P/N 37L6086, FRU P/N 01K7396.
   

•  The 3.50x and earlier Firmware for the ServeRAID Adapter is affected.
•  The system has the described symptom.

FIX:

Apply ServeRAID firmware Release 3.60 or later.

Download and apply the "IBM ServeRAID Diskette version 3.60" from the following URL:

ftp://ftp.pc.ibm.com/pub/pccbbs/pc_servers/09n8244.exe

WORKAROUND:

Press F8 battery Backup Write Cache has been replaced.

DETAILS:

There is a potential for a false error message to be reported by the ServeRAID adapter during ServeRAID post.
This false message was corrected in ServeRAID firmware version 3.60.

If after applying 3.60 the problem persists, replace the Battery Backup Cache, FRU P/N 09L2105.

Please see the LEGAL  -  Trademark notice.
Feel free - send a   for any BUG on this page found - Thank you.