FIBRE CHANNEL RAID CONTROLLER: REQUIRES UNIQUE TRAY ID(S)

Subject: FIBRE CHANNEL RAID CONTROLLER: REQUIRES UNIQUE TRAY ID(S)
Updated Netfinity server RETAIN Tip: 

    Record number:       H201061
    Device:              D/T3520
    Model:               M
    Hit count:           UHC00015
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O99/12/09
    Date last altered:   A99/12/20
    Owning B.U.:         USA


Abstract: FIBRE CHANNEL RAID CONTROLLER: REQUIRES UNIQUE TRAY ID(S)

SYMPTOM:

When multiple EXP15s are attached to a Fibre Channel RAID Controller, Type 3526, the tray ID switch must be unique for each EXP15.

PROBLEM ISOLATION AIDS:

•  The system is any of the following IBM Netfinity servers:

          a Netfinity 8500R server, Type 8681, any Model.
          a Netfinity 7000-M10 server, Type 8680, any Model.
          a Netfinity 7000 server, Type 8651, any Model.
          a Netfinity 5600 server, Type 8664, any Model.
          a Netfinity 5500-M20 server, Type 8662, any Model.
          a Netfinity 5500-M10 server, Type 8661, any Model.
          a Netfinity 5500 server, Type 8660, any Model.
          a Netfinity 5000 server, Type 8659, any Model.
          a Netfinity 3500 server, Type 8644, any Model.
          a Netfinity 3500-M10 server, Type 8655, any Model.
          a Netfinity 3000 server, Type 8476, any Model.
          a Netfinity 1000 server, Type 8477, any Model.
  
  

•  The system is connected to one of the following:

          a Netfinity EXP 15, Type 3520, Model 2RU.
          a Netfinity EXP 10, Type 3520, Model 1RU.
  
  

•  The system is configured with the following option(s):            Fibre Channel RAID Controller type 3526, any Model.
  
  
•  The system has the described symptom.

FIX:

There is a tray number switch on the back of the expansion unit.
Use this switch to identify the expansion unit.
The rotary switch allows you to dial a number from 0-9, which identifies the expansion box.
System Management software (e.g. IBM Netfinity Manager and SYMplicity Storage Manager) use this number to provide data and alerts on the expansion unit.

Ensure that these IDs are unique.

Note: Once the switches are changed an orderly shutdown and reboot is required to get the system to recognize the change.

  -IMPORTANT- Change only one switch setting per shutdown and reboot.

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