Subject: NETFINITY 3500: OS/2 TRAPS DURING INSTALLATION
New Netfinity server RETAIN Tip:
Record number: H201068
Device: D/T8644
Model: M
Hit count: UHC00000
Success count: USC0000
Publication code: PC50
Tip key:
Date created: O99/09/21
Date last altered: A99/09/21
Owning B.U.: USA
Abstract: NETFINITY 3500: OS/2 TRAPS DURING INSTALLATION
TEXT:
Netfinity 3500: OS/2 Traps during installation.
SYMPTOMS:
There are two (2) scenarios that this trap will occur during installation:
Scenario 1:
Installation of OS/2 using ServerGuide version 4.0.2 or higher.
Scenario 2:
Installation of OS/2 using the installation instructions
provided on the web for the Netfinity 3500.
PROBLEM ISOLATION AIDS:
WORKAROUND:
Boot to the Netfinity 3500 SCSI Initialization Utility V.1.02, (P/N 33L3959A).
Utility directions:
DETAILS:
Some Planar FRUs are escaping to the field without the proper initialization of the on-board Adaptec EEPROM.
The result of not initializing the EEPROM is that the EEPROM will have incorrect bit assignments and the
Adaptec driver will read that portion of the EEPROM and read the incorrect bit assignments, causing the system to hang during OS2 install or load.
The utility mentioned above will ensure the proper initialization of the EEPROM, thus allowing the systems BIOS to assign the
proper values to the specific portion of the EEPROM.
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