INTERMITTENT SYSTEM HANG WITH SERVER RUNNING NETWARE

Subject: INTERMITTENT SYSTEM HANG WITH SERVER RUNNING NETWARE
New Netfinity server RETAIN Tip: 

    Record number:       H167848
    Device:              D/T8664
    Model:               M
    Hit count:           UHC00000
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O99/11/17
    Date last altered:   A99/11/23
    Owning B.U.:         USA


Abstract: INTERMITTENT SYSTEM HANG WITH SERVER RUNNING NETWARE

SYMPTOM:

Server locks up hard, requires a reboot to recover.

PROBLEM ISOLATION AIDS:

        a Netfinity 5600 server, Type 8664, any Model.
        a Netfinity 5500-M20 server, Type 8662, any Model.
        a Netfinity 5500-M10 server, Type 8661, any Model.
        a Netfinity 5500 server, Type 8660, any Model.
        a Netfinity 5000 server, Type 8659, any Model.
 

•  The system is configured with Novell NetWare, any version with any Support Pack applied.
•  The following Service Processor Device Driver for the On-Board Advanced Systems Management Processor Adapter is affected:

    IBMSPN.NLM dated before 10-13-99 size 27,269

•  The system has the described symptom.

FIX:

This behavior is fixed in a new Advanced Systems Management Processor device driver
(IBMSPN.NLM 10-13-99 size 27,269).

Download the "Netfinity Advanced System Management Device
Driver Diskette, Version 1.10" or later from the following URL:

http://www.pc.ibm.com/searchfiles.html
Search on "Systems Management Processor"

Copy the new IBMSPN.NLM into the SYS:\SYSTEM directory of the NetWare server.
Then restart the NetWare.
Note: If IBMSPN.NLM is being loaded, in the AUTOEXEC.NCF, from
a different directory then the default directory, copy new IBMSPN.NLM to appropriate directory.

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