SERVERAID: NOS HANGS, TRAPS, BLUE SCREENS, PANICS, OR ABENDS

Subject: SERVERAID: NOS HANGS, TRAPS, BLUE SCREENS, PANICS, OR ABENDS
New Netfinity server RETAIN Tip: 

    Record number:       H167814
    Device:              D/T8681
    Model:               M
    Hit count:           UHC00000
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O99/11/17
    Date last altered:   A99/11/18
    Owning B.U.:         USA


Abstract: SERVERAID: NOS HANGS, TRAPS, BLUE SCREENS, PANICS, OR ABENDS

SYMPTOM:

Depending on the NOS, any of the following:

Abends
Blue Screens
Hangs
Panics
Traps

PROBLEM ISOLATION AIDS:

•  The system is any of the following IBM Netfinity servers:

          a Netfinity 8500 server, Type 8681, any Model.
          a Netfinity 7000-M10 server, Type 8680, any Model.
          a Netfinity 7000 server, Type 8651, any Model.
          a Netfinity 5500-M20 server, Type 8662, any Model.
          a Netfinity 5500-M10 server, Type 8661, any Model.
          a Netfinity 5500 server, Type 8660, any Model.
          a Netfinity 5000 server, Type 8659, any Model.
          a Netfinity 4000R server Type 8652, any Model.
          a Netfinity 3500 server, Type 8644, any Model.
          a Netfinity 3500-M10 server, Type 8655, any Model.
          a Netfinity 3000 server, Type 8476, any Model.
          a Netfinity 1000 server, Type 8477, any Model.
   

•  The system is configured with the following option(s):

          a Netfinity ServeRAID 3H Ultra2 SCSI Adapter,
            Option P/N 01K7207, FRU P/N 01K7396.
          a Netfinity ServeRAID 3HB Ultra2 SCSI Adapter,
            Option P/N 37L6086, FRU P/N 01K7396 (adapter),
            FRU P/N 09L2105 (cache)
   

•  The 3.50 Firmware for the ServeRAID Adapter is affected.
•  The system has the described symptom.

FIX:

Apply IBM ServeRAID BIOS and Firmware Diskette Version 3.50C or higher.

The referenced file (09n7686a.exe) is available from the following URL:

http://www.pc.ibm.com/searchfiles.html
search on "ServeRAID 3.50C firmware"

The corresponding text file (09n7686a.txt) is viewable on-line and may be printed.

To create a firmware update diskette; the downloaded file (09n7686a.exe) is a self-extracting executable file that will prompt for a diskette.
Follow instructions on the display to create the diskette.

DETAILS:

Under Windows NT, OS/2, NetWare, or Unix it is possible for the O/S to hang or trap when running a Logical Drive in Write Back mode. This has been corrected in the new Firmware.

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Feel free - send a   for any BUG on this page found - Thank you.