ECA033: NETWORK FAILURE/SYSTEM MANAGEMENT ADAPTER CONNECTION

Subject: ECA033: NETWORK FAILURE/SYSTEM MANAGEMENT ADAPTER CONNECTION
Updated Netfinity server RETAIN ECA033: 

    Record number:       H167552
    Device:              D/T8680         Service code:      33
    ECA number:          ECA033          Parts source:      LOC
    EC number:           EC000000        Publish flag:      R
    Mandatory:           Y               Hit count:         UHC00013
    Automatic shipment:  N               Success count:     USC0000
    Availability date:   99/10           Publication code:  PC50
    Plant of control:    23              Date created:      O99/10/11
    Tip key:                             Date last altered: A99/11/23
                                         Owning B.U.:       USA


Abstract: ECA033: NETWORK FAILURE/SYSTEM MANAGEMENT ADAPTER CONNECTION

PURPOSE:

This ECA provides for the replacement of a limited number of Netfinity Advanced System Management PCI Adapters, that will not function properly, due to a duplicate MAC address conflict.

This ECA is "MANDATORY".

To order this ECA, contact your IBM Branch Office, Central Response Office or Designated Country ECA Coordinator.

This ECA is scheduled to be withdrawn July 30, 2006.

FEATURES:

  Type,                  Machines Affected
  Model,   With          and/or Feature/Device     B/M to be    Service  System
  Stage    B/M           Description               Installed    Hours    Hours
  8680     B/M0000000    FRU 07L5496               B/M07L5496   00.5     00.5

PHYSICAL CHECK:

•  The system is a Netfinity 7000-M10 server, Type 8680, any Model.
•  The Netfinity 7000-M10 has a serial number listed in the following file:

  ftp://ftp.pc.ibm.com/pub/special/haze/eca033sn.txt

•  Any system configured with the following option:

    a Netfinity Advanced System Management PCI Adapter,
    Option P/N 01K7209, FRU P/N 07L5496,
    Card Assembly P/N 07L5497.

•  The Netfinity Advanced System Management PCI Adapter has a header code of J1Y1W,
   (located next to the barcode).

   On the adapter, the header code is located under the barcode:

    xxxxxxxxxxxJ1Y1Wxxxxxx

  Note: This adapter is standard in the Netfinity 7000-M10 server and can be purchased as an option.

DETAIL:

Replace the adapter with one that does not have a conflicting and/or duplicate MAC address.

The MAC addresses were duplicated at two vendor manufacturing locations.
Both cards will function, but not on the same network when using the Advanced System Management PCI Ethernet or Token Ring connections.

This ECA applies if EITHER of the following is correct:

•  If the 7000-M10 serial number is included in the text file referenced then replace the Netfinity Advanced System  Management PCI Adapter with FRU P/N 07L5496.
•  If the NETFINITY ADVANCED SYSTEM MANAGEMENT PCI ADAPTER OPTION has a header code of J1Y1W then replace the Netfinity  Advanced System Management PCI Adapter with FRU P/N 07L5496.

  Note: FRU stock has been reworked and FRU part numbers are not affected.

  Note: To identify the Option - Check the manufacturing location and the header code on the box.  If it is labeled Assembled in Mexico (located near the center of the label), check the header code for J1Y1W on the bottom center of the box label.
   If J1Y1W is on the box (bottom center) or the adapter (under the barcode), replace the adapter.

PARTS DISPOSITION:
The removed parts are the property of IBM and should be returned to Endicott as per your country guidelines and local branch office procedures.

USA:
IBM PSS/TSS CE's should record all time and parts to Service Code 33, ECA033, Other Office 990.
Travel Time = 0.8 Hrs.

USA Business Partners:
Warranty claims for ECA Reimbursement should be submitted via ECLAIM using Type Service 0E.
Refer to the Service Support Guide (SSG) for details.

EMEA:
IBM PSS CE's should record all time and parts to Service Code 33, ECA033, (M/T8680) Other Office 990.
Travel Time = 0.8 Hrs.

EMEA Business Partners:
Refer to Warranty Claim System; Use Emergency Claim 5 (ECA) and enter into CPPS:
ECA Number 033
Machine Type 8680.

Please see the LEGAL  -  Trademark notice.
Feel free - send a   for any BUG on this page found - Thank you.