Subject: SYSTEM WILL NOT SEE SCSI DEVICES, AFTER PLANAR REPLACEMENT
Updated Netfinity server RETAIN Tip:
Record number: H167385
Device: D/T8662
Model: M
Hit count: UHC00003
Success count: USC0000
Publication code: PC50
Tip key:
Date created: O99/09/30
Date last altered: A99/10/05
Owning B.U.: USA
Abstract: SYSTEM WILL NOT SEE SCSI DEVICES, AFTER PLANAR REPLACEMENT
SYMPTOM:
Either of the following, after planar has been replaced:
If boot drives are attached to the onboard controller the system will go to the "feed diskette" - No Operating system screen.
If the system boots from another drive not attached to the RAID controller, but there are other Logical drives and/or devices on the RAID controller, those other devices will not be seen by the operating system.
PROBLEM ISOLATION AIDS:
a Netfinity 5500-M20 server, Type 8662, any Model.
a Netfinity 5500-M10 server, Type 8661, any Model.
a Netfinity 5500 server, Type 8660, any Model.
a PC Server 330, Type 8640, any Model.
FIX:
The onboard ServeRAID must be restored to be able to boot from, or recognize logical drives
on existing hard files.
There are three ways to restore the ServeRAID configuration:
Method 1: (preferred method)
Note: When initialization is completed press any key to return to the Advanced Functions menu.
Note: When initialization is complete, press any key to return to the Advanced Functions menu.
Method 2:
Method 3: In the event that you are unable to import the configuration from the hard drive,
you can attempt to restore the configuration from your backed up diskette.
Note: When initialization is completed press any key to return to the Advanced Functions menu.
DETAILS:
Because the RAID controller was on the replaced planar, there is no way to get the RAID configuration from the controller,
when it is replaced, however the RAID configuration is automatically stored on the hard files which were attached to the defective planar.
By importing the configuration from the hard files, the Servicer will be able to copy the original RAID
configuration to the new planar without affecting the data on the hard files.
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