NETFINITY & PC ANYWHERE: S3 VIDEO NOT WORKING CORRECTLY


Subject: NETFINITY & PC ANYWHERE: S3 VIDEO NOT WORKING CORRECTLY
Updated Netfinity server RETAIN Tip: 

    Record number:       H166964
    Device:              D/T8659
    Model:               M
    Hit count:           UHC00011
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O99/07/20
    Date last altered:   A99/08/05
    Owning B.U.:         USA


Abstract: NETFINITY & PC ANYWHERE: S3 VIDEO NOT WORKING CORRECTLY


SYMPTOM:

When a remote PC Anywhere system connects to a PC Anywhere HOST, it will exhibit the following problems:


PROBLEM ISOLATION AIDS:

       a Netfinity 7000-M10 server, Type 8680, any Model.
       a Netfinity 5500-M20 server, Type 8662, any Model.
       a Netfinity 5500-M10 server, Type 8661, any Model.
       a Netfinity 5500 server, Type 8660, any Model.
       a Netfinity 5000 server, Type 8659, any Model.


FIX:

Download the current "aw_host.sys" driver from the following URL (Symantec's web site):

http://www.symantec.com/us.index.html



This article contains the updated aw_host.sys file and direction for installing the new driver.

Note: The Symantec document ID is 1999072812244712.


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