SERVERAID: SOME PFA DRIVES CAUSE BOOT CONFIG MISMATCH

Subject: SERVERAID: SOME PFA DRIVES CAUSE BOOT CONFIG MISMATCH
Updated Netfinity server RETAIN Tip: 

    Record number:       H166630
    Device:              D/T8680
    Model:               M
    Hit count:           UHC00099
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O99/05/20
    Date last altered:   A99/07/12
    Owning B.U.:         USA


Abstract: SERVERAID: SOME PFA DRIVES CAUSE BOOT CONFIG MISMATCH

SYMPTOM:

The message and count down that says "Drive Configuration can take up to 6 minutes" Please wait.

The count down takes longer than 4 minutes.

Then the message:

Controller POST and Configuration Error Codes:

ISPR=EF10, BCS=7, ECS=00.

Unable to communicate with the following devices.

(Channel: SID) (X:Y)
Controller OK; Devices not responding check cable or enclosures.

Press: F4 - Retry the command
F10 - Exit without any change

Where X and Y are the Channel and ID of the PFA drive.

PROBLEM ISOLATION AIDS:

•  The system is any of the following IBM servers:

          a Netfinity 7000-M10 server, Type 8680, any Model.
          a Netfinity 7000 server, Type 8651, any Model.
          a Netfinity 5500-M20 server, Type 8662, any Model.
          a Netfinity 5500-M10 server, Type 8661, any Model.
          a Netfinity 5500 server, Type 8660, any Model.
          a Netfinity 5000 server, Type 8659, any Model.
          a Netfinity 3500 server, Type 8644, any Model.
          a Netfinity 3000 server, Type 8476, any Model.
          a Netfinity 1000 server, Type 8477, any Model.
          a PC Server 704, Type 8650, any Model.
          a PC Server 520, Type 8641, any Model.
          a PC Server 330, Type 8640, any Model.
          a PC Server 325, Type 8639, any Model.
          a PC Server 320, Type 8640, any Model.
          a PC Server 315, Type 8638, any Model.
   

•  The system is configured with one of the following:

          Onboard ServeRAID
          a PC ServeRAID SCSI Adapter, Option P/N 70G8489
          a ServeRAID II Ultra SCSI Adapter, Option P/N 76H3584
          a Netfinity ServeRAID-3H Ultra2 SCSI Adapter, Option P/N 01K7207
          a Netfinity ServeRAID-3L Ultra2 SCSI Adapter, Option P/N 01K7364
   

•  The system has the described symptom.

FIX:

1.  Replace the PFA drive.

   Note: The non responding drive described in the SYMPTOM section should be checked for PFA status.

2.  Download and Apply the latest versions of the following:

     PC ServeRAID BIOS and Firmware Diskette
     IBM ServeRAID Device Drivers
     IBM ServeRAID Administration and Monitoring Program Diskette
     IBM ServeRAID Cluster Solution for Windows NT Diskette
     IBM ServeRAID Command Line Program Diskette
     ServeRAID Manager Windows Diskette

    Referenced files are available from the following URL:

   http://www.pc.ibm.com/searchfiles.html
     search on "ServeRAID"
     get version 3.50, or later

   Notes: 1. Any corresponding text file is viewable on-line and may be printed.
    2. To create the referenced update diskettes; the downloaded file is a self-extracting executable file that will prompt for a diskette.  Follow instructions on the display to create the diskette.

WORKAROUND:

If you get a "Configuration Change Error" when the system is warm booted, Select F4 (retry).

Note: Do NOT select F10 (no change).

  -IMPORTANT- If F10 was selected by accident - Contact your appropriate geography's HelpCenter,
(e.g. in the U.S., contact the IBM HelpCenter at 1-800-772-2227).

Note: "Worldwide HelpCenter Phone List" is available at the following URL:

http://www.pc.ibm.com/support?page=YAST-3P2QYL

DETAILS:

The drive is alerting the ServeRAID adapter of the PFA error before the adapter is set up to handle the alert correctly.

Note: Any Drive in a PFA state should be replaced as soon as possible.

Please see the LEGAL  -  Trademark notice.
Feel free - send a   for any BUG on this page found - Thank you.