NETWARE/NT INSTALLATION FAILS with ADAPTEC AAA131 ADAPTER

Subject: NETWARE/NT INSTALLATION FAILS with ADAPTEC AAA131 ADAPTER
Updated Netfinity server RETAIN Tip:

Record number: H165693 Device: D/T8639 Model: M Hit count: UHC00001 Success count: USC0000 Publication code: PC50 Tip key: Date created: O98/12/29 Date last altered: A99/01/18 Owning B.U.: USA

Abstract: NETWARE/NT INSTALLATION FAILS with ADAPTEC AAA131 ADAPTER

SYMPTOM:

Installation of Novell NetWare 4.11 or Microsoft Windows NT 4.0 fails on PC Server 325/330 when CD-ROM is attached to an Adaptec AAA131 RAID Adapter.

PC Server 325/330 experiences a "system halt" failure when Novell NetWare 4.11 or Microsoft Windows NT 4.0 are loaded with the SCSI CD-ROM unit disconnected from the on-board ServeRAID/Adaptec SCSI controller and connected to an attached Adaptec AAA-131 Raid SCSI controller.

PROBLEM ISOLATION AIDS:

The system is one of the following IBM servers:
a PC Server 325, Type 8639, Model: PTW, PB0, RB0, PT0, 1RY or 2RY.
a PC Server 330, Type 8640, Model: PT0, PB0, PM0, 11Y or 21Y.
The system is configured with an Adaptec AAA-131 RAID SCSI controller.
The system's SCSI CD-ROM is connected to the Adaptec AAA-131 RAID SCSI controller.
One of the following Network Operating Systems is being installed on the server:
Novell NetWare 4.11
Microsoft Windows NT 4.0
The system has the described symptom.

FIX:

Do not connect the SCSI CD-ROM to the Adaptec AAA-131 RAID SCSI controller.
Connect the SCSI CD-ROM to the on-board ServeRAID or on-board Adaptec controller as it shipped from the factory.

TRADEMARKS:

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