ECA022: FIRMWARE Upgrade for some 4.5/9.1GB SCSI Hard Drives

Subject: ECA022: FIRMWARE Upgrade for some 4.5/9.1GB SCSI HARD Drives
Updated PC Server RETAIN ECA022:

Record number: H164048 Device: D/T8640 Service code: 33 ECA number: ECA022 Parts source: LOC EC number: EC000000 Publish flag: R Mandatory: Y Hit count: UHC00871 Automatic shipment: N Success count: USC0000 Availability date: 98/06 Publication code: PC50 Plant of control: 23 Date created: O98/06/19 Tip key: Date last altered: A99/03/05 Owning B.U.: USA

Abstract: ECA022: FIRMWARE UPGRADE for some 4.5/9.1GB SCSI HARD Drives

PURPOSE:

This ECA is MANDATORY and replaces the previous ECA016.
This ECA provides for a Microcode upgrade on the following IBM SCSI hard drives:

4.5 GB 80-Pin SCSI Hard Disk Drive (FRU P/N 76H5817) 4.5 GB 80-Pin SCSI Hard Disk Drive (FRU P/N 01K6675) 9.1 GB 80-Pin SCSI Hard Disk Drive (FRU P/N 76H5818) 9.1 GB 80-Pin SCSI Hard Disk Drive (FRU P/N 01K6679) 4.5 GB 68-Pin SCSI Hard Disk Drive (FRU P/N 76H2697) 4.5 GB 68-Pin SCSI Hard Disk Drive (FRU P/N 93G2970) 9.1 GB 68-Pin SCSI Hard Disk Drive (FRU P/N 76H2698) 9.1 GB 68-Pin SCSI Hard Disk Drive (FRU P/N 93G2972) 4.5 GB 50-Pin SCSI Hard Disk Drive (FRU P/N 76H2695) 9.1 GB 50-Pin SCSI Hard Disk Drive (FRU P/N 76H2696)

The Microcode will upgrade these hard drives when attached to the following Adapters / Controllers:

Utility Menu selection # ServeRAID Adapter FRU P/N 06H9334 2 or 3 Opt. P/N 70G8489 ServeRAID Adapter FRU P/N 76H6875 2 or 3 Opt. P/N 70G8489 ServeRAID II Adapter FRU P/N 76H3587 2 or 3 Opt. P/N 76H3584 Onboard ServeRAID II Controller (integrated) 2 or 3 PCI SCSI-2 F/W Adapter FRU P/N 06H6473 1 Opt. P/N 94G3771 PCI SCSI-2 F/W Adapter II FRU P/N 06H8574 1 Opt. P/N 94G4673 PCI SCSI-2 U/W Adapter FRU P/N 60H7823 1 Opt. P/N 76H5407 PCI SCSI-2 F/W Controller (Integrated) 1 PCI SCSI-2 U/W Controller (Integrated) 1

Servers eligible for this ECA may exhibit hard drive read errors on the hard drives specific to this ECA and/or may experience degradation of RAID disk subsystem performance due to read errors on the drives specific to this ECA and/or may experience defunct drives (DDD) on the hard drives specific to this ECA.

Drives may be located in the Server or Type 3517,3518,3519,3520 enclosure attached to the IBM PC Server / IBM Netfinity server.

This ECA is "MANDATORY". This ECA will expire on January 1, 2003

FEATURES: Type, Machines Affected Model, With and/or Feature/Device B/M to be Service System Stage B/M Description Installed Hours Hours USA: 8638 B/M0000000 PC SERVER 315 B/M0000000 00.5 00.3 8639 B/M0000000 PC SERVER 310 B/M0000000 00.5 00.3 8639 B/M0000000 PC SERVER 325 B/M0000000 00.5 00.3 8640 B/M0000000 PC SERVER 320 B/M0000000 00.5 00.3 8640 B/M0000000 PC SERVER 330 B/M0000000 00.5 00.3 8641 B/M0000000 PC SERVER 500 B/M0000000 00.5 00.3 8641 B/M0000000 PC SERVER 520 B/M0000000 00.5 00.3 8642 B/M0000000 PC SERVER 720 B/M0000000 00.5 00.3 8650 B/M0000000 PC SERVER 704 B/M0000000 00.5 00.3 8476 B/M0000000 NETFINITY 3000 SERVER B/M0000000 00.5 00.3 8644 B/M0000000 NETFINITY 3500 SERVER B/M0000000 00.5 00.3 8660 B/M0000000 NETFINITY 5500 SERVER B/M0000000 00.5 00.3 8651 B/M0000000 NETFINITY 7000 SERVER B/M0000000 00.5 00.3 EMEA: (SAME MODELS) HOURS PER SYSTEM 0.8 HOURS TRAVEL: 0.8

PHYSICAL CHECK:

Determine which SCSI Adapter(s)/Controller is present in the PC Server/Netfinity server
(the Microcode Update will prompt for a SCSI Adapter/Controller selection when it is booted).
If a Type 3517, 3518, 3519, 3520 external storage enclosure is attached to the PC Server / Netfinity server, ensure that it is connected securely to the appropriate SCSI Port, and Powered On.
Note: Refer to the Adapter List in this Document for FRU P/N's
of Adapters the Update Utility supports.
*********IMPORTANT*********IMPORTANT*********IMPORTANT*********
DO NOT FLASH HARD DRIVES WITH THE OLDER VERSION 1.03 OF THE UPDATE UTILITY.
IMPORTANT: FLASHING DRIVES WITH VER 1.03 TO THE FOLLOWING ADAPTERS CAN CAUSE DRIVES TO GO DDD.
AS SUCH WE HAVE DETERMINED YOU NO LONGER NEED TO FLASH DRIVES ON THE FOLLOWING ADAPTERS.
IN VER 1.04, THE OPTIONS TO FLASH DRIVES CONNECTED TO THESE ADAPTERS HAS BEEN REMOVED.

DAC 960 PL F/W RAID Adapter FRU P/N 75H9011 (PC Server 704 only) Opt. P/N 94G5884 Micro Channel RAID Adapter FRU P/N 06H3059 Opt. P/N 70G9263 Micro Channel SCSI-2 F/W /A FRU P/N 92F0160 Opt. P/N 70G8498 PCI RAID Adapter FRU P/N 06H5078 Opt. P/N 94G2764 *************************************************************** PREREQUISITES: To Install ECA EC Physical Check B/M Required Required for Prerequisites B/M0000000 ECA000 EC000000 NONE COMPANION: To Install ECA Machine Comments B/M Required Type B/M0000000 ECA012 0000 THE UPDATE UTILITY PROMPTS FOR THE HARD DISK IDENTIFY DISKETTE USED IN ECA012. LIKEWISE, THE DISK IDENTIFY DISKETTE USED IN ECA012 PROMPTS FOR THE UPDATE UTILITY DISKETTE. CONCURRENT: To Install ECA Machine Comments B/M Required Type B/M0000000 ECA000 0000 RETAIN RECORD# H162302 IDENTIFIES A UPDATE UTILITY THAT IS ONLY FOR USE ON THE SERVERAID II ADAPTER.

DETAIL:

Prior to going onsite, download the following diskette images (keep for future use to implement this ECA):

"PC Server and Netfinity server 4.5GB - 9.1GB Hard Drive Update Diskette", V1.04 or later.
(a bootable diskette that contains the Microcode Update Utility for all Adapters listed in this document).

"IBM ServeRAID and IBM ServeRAID II Supplemental Diskette version 2.41" or later (a non-bootable diskette containing the Network Operating System-specific IPSSEND utilities for use with all ServeRAID II Adapters / Controllers).

These Diskette images may be downloaded from the following URL:

http://www.pc.ibm.com/us/files.html

Select "Search"
Type "9.1GB" or "ServeRAID Supplemental" to locate each of the above diskette images.
Select the file (by the above description(s) to download.
These are self-extracting executable files that prompt for one diskette each.

Note: It is recommended that the readme file is printed out for reference when using these diskettes.

Note: If you are updating hard files attached to the onboard (AIC7895) SCSI controller on a Netfinity 3500, 5000 or 7000-Mxx go to the Adaptec web site at:

http://www.adaptec.com/support/overview/aha2940.html

Download DOSDRVR.EXE, dated 02/01/99 or later.

This will create a diskette image when run.
Copy the file named ASPI8DOS.SYS from this image and overwrite the same file on the "PC Server and Netfinity server 4.5GB - 9.1GB Hard Drive Update Diskette".
Reboot using the modified diskette.

********************* IMPORTANT ******************************

PRIOR to updating the Microcode on any hard drives attached to a ServeRAID II Adapter or Onboard ServeRAID II Controller, check if Autosynch is running. DO NOT apply the Microcode update if Autosynch is running, wait for Autosynch to complete prior to applying the Microcode.
Use EITHER of the following procedures to determine the state of Autosynch on a ServeRAID II Adapter or Onboard ServeRAID II Controller:

With the Server up and running:

Place the "IBM ServeRAID and IBM ServeRAID II Supplemental Diskette version 2.41" or later in the floppy drive (drive A:)
From a Operating System Command prompt, go to the directory in drive A: (relative to Operating System) and type the following command line:

IPSSEND GETSTATUS X (then press <enter>) (where X is the Adapter number, example: 1,2,3, or 4) This will result with the following information displayed: "Current / Most Recent Operation : = xxxxxxxxx "Status" : = xxxxxxxxx Example of Autosynch running: "Current / Most Recent Operation : = Synchronize "Status" : = In Progress Example of Autosynch completed: "Current / Most Recent Operation : = Synchronize "Status" : = Completed

Note: The status displayed is that when the IPSSEND command was issued.
The command may need to be re-issued to see any status changes.

DO NOT Start the Microcode Update until the Synchronize Operation is completed.

---------------------- OR ---------------------------------

With the Server down and Powered-Off:

The Microcode Update Utility will automatically check to see if the Autosynch is running.
If it is running, it will return a message indicating Autosynch is running and to run the Update after it has completed.
To run this Utility, proceed to the next section.

Note:

DO NOT Start the Microcode Update until the Synchronize Operation is completed.

****************************************************************

UPDATING THE MICROCODE ON THE HARD DRIVES:

The Microcode update is executed from the "PC Server and Netfinity server 4.5GB - 9.1GB Hard Drive Update Diskette V1.04"

This diskette is bootable. Upon boot, it will prompt for the user to select from a list of SCSI adapters to load the respective driver (see the "Utility Menu selection #" column in the Adapter / Controller List for proper Adapter selection).
When the driver loads, the Adapter / Controller will initialize and then the utility will search for the SCSI hard drives specific to this ECA.

If found, the drive(s) Firmware will be flashed to a new Microcode level (level 64) which fixes the Read error / DDD status issue.

NOTE: DO NOT power off the PC Server / Netfinity server or any attached type 3517, 3518, 3519, 3520 enclosure while the Update Utility is running.

NOTE: If there are multiple SCSI adapters in the system that are identical, it will not be necessary to run the update utility for each adapter.

NOTE: If there are multiple SCSI adapters of different types, then the Update Utility needs to be executed more than one time since the correct driver must be selected at boot time.
The adapters are different and will respond to their respective drivers.

NOTES: This ECA is MANDATORY.

This ECA will expire on January 1, 2003

IBM/TSS CE's should record all time to Service Code 33, ECA022, other office 990.

EMEA Dealers: claim as type 5, referencing CPPS ECA Codes:

Machine Type 8638 = SN " 8639 = SO " 8640 = SP " 8641 = SR " 8642 = ST " 8650 = SU " 8651 = SV " 8644 = SW " 8660 = SX " 8476 = SY

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