DDD drives may NOT REBUILD AUTOMATICALLY to HSP

Subject: DDD drives may NOT REBUILD AUTOMATICALLY to HSP
New PC Server / Netfinity server RETAIN TIP:

Record number: H161857 Device: D/T8640 Model: M Hit count: UHC00000 Success count: USC0000 Publication code: PC50 Tip key: Date created: O98/03/05 Date last altered: A98/03/06 Owning B.U.: USA

Abstract: DDD drives may NOT REBUILD AUTOMATICALLY to HSP

SYMPTOM:

Viewing the RAID ARRAY from any RAID Administrator Utility indicates a hard drive is DDD (defunct) and another drive is HSP (Hot Spare). The HSP drive is not automatically rebuilding.

PROBLEM ISOLATION AIDS:

The System is any PC Server / Netfinity server that supports and is properly configured with a ServeRAID Adapter FRU P/N 06H9334 / 06H76H6875, ServeRAID II Adapter FRU P/N 76H3587, or ServeRAID II Onboard Controller.
Any Supported Operating System RAID Administration Utility, Netfinity RAID Administration Utility or Boot Diskette RAID Utility is used to view the Array.
The HSP drive is not automatically rebuilt, but CAN be rebuilt by manual selection.

FIX:

Update the ServRAID / ServeRAID II Adapter / Controller to the following Firmware and BIOS Levels (or higher):

ServeRAID Adapter FRU P/N 06H9334 2.23s.6* 2.40.06* (Opt. P/N 70G8489) ServeRAID Adapter FRU P/N 76H6875 2.23s.6* 2.40.06* (Opt. P/N 70G8489) ServeRAID II Adapter FRU P/N 76H3587 2.40.21* 2.40.06* (Opt. P/N 76H3584) ServeRAID Onboard Controller 2.40.14* 2.40.06*
* The Firmware/BIOS diskette 2.41 contains the BIOS flash 2.40.06 as well as the Firmware flashes.

NOTE: These Firmware and BIOS versions are to date at the time this document was released. Firmware and BIOS levels are subject to change over time. Always check for the latest BIOS and Firmware utility on the IBM Website URL:

http://www.us.pc.ibm.com/files.html

NOTE: Be sure that the latest version of the corresponding RAID utility diskette is used to ensure compatibility with the latest Firmware and BIOS on the corresponding Adapter/Controller.

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