PC Server 720 Health Checklist


Subject: PC SERVER 720 HEALTH CHECKLIST
New PC Server RETAIN TIP: 

     Record number:       H037848
     Device:              D/T8642
     Model:               M
     Hit count:           UHC00000
     Success count:       USC0000
     Publication code:    PC50
     Tip key:             006
     Date created:        O98/05/27
     Date last altered:   A98/06/02
     Owning B.U.:         USA


Abstract: PC SERVER 720 HEALTH CHECKLIST

TEXT:

The Purpose of this TIP is for use as a "Health Check" to identify ECA's and RETAIN tips that provide information and fixes to Server stability issues pertaining to models of the PC Server 720 Type 8642.

Each of the existing ECA's listed below have a Physical and / or logical check to determine if the ECA is necessary.
Use the Matrix Below to determine which ECA(s) apply:

                   ECA   ECA    ECA    ECA    ECA   ECA   ECA
                   001   002    003    005    006   012   016
                   __________________________________________
                  |                                          |
    720           | x     x             x            x     x |
                  |..........................................|
    720 RAID      | x     x      x      x      x     x     x |
                  |__________________________________________|
   The following ECAs are available:                        RETAIN
                                                           -------
   ECA001 320/720 SCSI Cable replacement                   H132199
   ECA002 8642 100Mhz Processor for NetWare SMP            H132301
   ECA003 Prevent Multiple DDD SCSI Drives in Server       H133326
   ECA005 8642 Processor and Memory card replacement       H133731
   ECA006 Server PCI RAID Adapter replacement              H133523
   ECA007 PC Server 320 Power Supply replacement (API)     H135078
   ECA012 1.12GB, 2.25GB Hard Drive replacement            H161379
   ECA016 Firmware Upgrade for some 4.5/9.1GB SCSI Drives  H162303


The following RETAIN tips resolve issues not covered by the existing ECA's, and each have a "Isolation Aids" section to determine if the tip applies to the Server's specific hardware / software configuration:

   H13697,  RAID Array Fixed Disk Drive Replacement Process
   H121366, Electronic Component Failures in IBM PC Products
   H122801, Bowed Backplane may cause Hardfile Problems
   H132071, 4x SCSI CDROM Read errors on Server-720
   H133777, Server Backplane Address Jumper configuration
   H134082, RAID Array:Data Scrubbing,prevent RAID Rebuild Failures
   H134111, Prevent false DDD errors on Server hard drives
   H134499, Bridge Card LED remains Off with BIOS 09
   H134640, Server 720 (133Mhz or 166Mhz) Traps or Hangs
   H134877, Server 720 runs slow after running Diagnostics
   H135499, PCI RAID Server Traps or Hangs intermittently
   H135767, Server 720 Hangs with ServeRAID and/or PCI Token Ring
   H136094, PC Server runs slow while mirroring with NetWare
   H136237, PC Server 720 (8642) Processor Card Support
   H136613, Server RAID drives DDD with ArcServe Tape Support
   H137828, PC Server 720 Hangs with Windows NT Server
   H161857, DDD drives may not rebuild automatically to HSP


  To apply the Health Check to a PC Server 720 Type 8642, see
ECA008, RETAIN Record #H137086


ArcServe is a trademark of Cheyenne Software Inc.
NetWare is a trademark of Novell, Inc.
Windows NT is a trademark of Microsoft Corporation


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