NETWARE 3X / 4X WILL NOT AUTO REGISTER >16MB OR >64MB RAM


Subject: NETWARE 3X / 4X WILL NOT AUTO REGISTER >16MB OR >64MB RAM

     Record number:       H123817
     Device:              D/T8639
     Model:               M
     Hit count:           UHC00072
     Success count:       USC0000
     Publication code:    PC50
     Tip key:
     Date created:        O97/07/30
     Date last altered:   A98/03/24
     Owning B.U.:         USA


Abstract: NETWARE 3X / 4X WILL NOT AUTO REGISTER >16MB OR >64MB RAM

SYMPTOM:

PC Server 310/315/320/325/330 Systems running NetWare 3.12 will not recognize System memory greater than 16MB.

PC Server 310/315/320 Systems running NetWare 4.10 / 4.11 will not recognize System memory greater than 16MB.

PC Server 325/330 Systems running NetWare 4.10 / 4.11 will not recognize System memory greater than 64MB.

PROBLEM ISOLATION AIDS:



FIX:

FOR PCI/ISA SYSTEMS (310,315) RUNNING NETWARE 3.12 >>>>>>>>>>>>>
Follow this procedure:
  1.  Ensure that the correct Memory is installed.
  2.  Add the following statement to the STARTUP.NCF file:
     "SET AUTO REGISTER MEMORY ABOVE 16 MEGABYTES = OFF"
  3.  Make a note of the Disk Driver load line syntax (it  will need to be relocated), then remove it.
  4.  Add the following statement to the AUTOEXEC.NCF file  directly below the "IPX Internal Network number"line:

      "REGISTER MEMORY <START> <LENGTH>"

     Where <START> represents the first 16MB of memory and  <LENGTH> represents the amount of memory in addition  to the first 16MB. The value is the result of the  following: XMB x 1024 x 1024 = value in hex. The  value for the first 16MB would be:  16 x 1024 x 1024 = 1000000 (hex)

     For example:
     The statement for a system with 32MB of memory is as follows:

      REGISTER MEMORY 1000000 1000000

      Some other examples of START and LENGTH values are listed below:

        Total System Memory    START    LENGTH
        -------------------   -------   ------
               20MB           1000000   400000
               24MB           1000000   800000
               28MB           1000000   C00000
               32MB           1000000  1000000
               36MB           1000000  1400000
               40MB           1000000  1800000
               48MB           1000000  2000000
               64MB           1000000  3000000
               80MB           1000000  4000000
               96MB           1000000  5000000
              128MB           1000000  7000000
              256MB           1000000  F000000
              512MB           1000000 1F000000
             1024MB           1000000 3F000000
     

  5.  Move the AUTOEXEC.NCF file from the SYSTEM volume to the  C:\SERVER.312 directory.
  6.  Add the Disk Driver Load line syntax to the Autoexec.ncf file  directly below the "Register Memory" line.
  7.  Add the statement "Mount All" directly below the Disk Driver  Load line.
  8.  Restart the Server, at the console prompt: Type "Memory" to  verify that NetWare reports all the installed Server memory.

FOR PCI/ISA SYSTEMS (310,315) RUNNING NETWARE 4.10 >>>>>>>>>>>>>
Follow this procedure:
  1.  Ensure that the correct Memory is installed.

  2.  Apply the Novell NetWare Patch 410PT8A*.
  3.  Restart the Server, at the console prompt: Type "Memory" to  verify that NetWare reports all the installed Server memory.

      * Novell NetWare Patches / Service Packs are available for   download from the Novell Website at the following URL:

    http://www.novell.com/support



FOR PCI/ISA SYSTEMS (310,315) RUNNING NETWARE 4.11 >>>>>>>>>>>>>
Follow this procedure:
  1.  Ensure that the correct Memory is installed.
  2.  Apply the Novell NetWare Service Pack 2* or higher.
  3.  Restart the Server, at the console prompt: Type "Memory" to  verify that NetWare reports all the installed Server memory.

      * Novell NetWare Patches / Service Packs are available for   download from the Novell Website at the following URL:

    http://www.novell.com/support



FOR PCI/EISA SYSTEMS(320,325,330) RUNNING NETWARE 3.12/4.10/4.11
Follow this procedure:
  1.  Ensure that the correct Memory is installed.

  2.  Ensure that the System is running the latest** BIOS and EISA  Configuration Utility. The following lists the latest as of  the date this document was last updated:

             System             BIOS           EISA Config.
             320***             16T3B          4.02
             325,330            45A            6.10
     

      ** latest versions available for download at the IBM Website

    URL: http://www.pc.ibm.com/us/files.html

      *** all earlier versions for 320 Systems apply

  3.  Set the total system memory in the System's using the  EISA Configuration Utility as follows:


DETAIL:

ISA/PCI (310,315) Systems with more than 16MB of System memory, Novell NetWare 3.12 requires that Automatic Registration of memory is disabled, and all System memory manually registered. Novell has no patch / fixpack to date for ISA/PCI Systems running NetWare 3.12 to Auto-register beyond 16MB of System memory.

ISA/PCI (310,315) Systems with more than 16MB of System memory, Novell NetWare 4.10 requires the Novell Patch 410PT8.

ISA/PCI (310,315) Systems with more than 16MB of System memory, Novell NetWare 4.11 requires the Novell Service Pack 2 or higher.

EISA/PCI (320) Systems with more than 16MB of System memory, Novell NetWare 3.12 / 4.10 / 4.11 requires that the System's EISA Configuration Utility is set with the total System memory (an alternate method for 4.10 / 4.11 would be to apply the 410PT8A patch for 4.10 / the service pack 2 or higher for 4.11).

EISA/PCI (325/330) Systems with more than 16MB of System memory, Novell NetWare 3.12 requires that the System's EISA Configuration Utility is set with the total System Memory.

EISA/PCI (325/330) Systems with more than 64MB of System memory, Novell NetWare 4.10 /4.11 requires that the System's Configuration Utility is set with the total System Memory (an alternate method for 4.10 / 4.11 would be to apply the 410PT8A patch for 4.10 / the service pack 2 or higher for 4.11).


NetWare is a trademark of Novell, Inc.


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