ECA 088 - HANG with image Adapter/A


ECA 088 - HANG with image Adapter/A

 

PURPOSE:
Provide a replacement image Adapter/A card for systems exhibiting a system HANG condition when an Image Adapter/A card is installed.

PHYSICAL check:
To qualify for replacement of the image Adapter/A card, both of the following requirements must be met:

a. the system configuration must include a microchannel
memory card and an image Adapter/A card.
****************** or ******************************

b. the system must be a PS/2 8557-any model.

NOTE:

a PS/2 8557 system, with an image Adapter/A card
installed, does not require a microchannel memory card
installed to experience the system HANG symptom.
****************** and ******************************

2. the image Adapter/A FRU part number must be one of the following:
a. P/N 07F4401
b. P/N 07F2481 ( EMEA used P/N 07F2511 )
c. P/N 07F2508

systems containing image Adapter/A card FRU part numbers not listed above are not affected and are not eligible for this ECA.

PREREQUESITES:
IBM Personal System/2 Image Adapter/A option diskette version 1.03, publication number S15F-2240.

DETAIL:
Any PS/2 system configured with an Image Adapter/A and a microchannel memory adapter may exhibit a system HANG due to a bus contention or Busmaster problem generated by the image Adapter/A.

Any PS/2 model 8557 may exhibit a system HANG condition with an image Adapter/A installed, due to a bus contention problem, with or without a microchannel memory card installed. a replacement Image Adapter/A card (FRU P/N 06G8223) will be provided, at no charge to the customer, for systems that meet the physical check requirements above.

The Image Adapter/A option diskette version 1.03 must be used in conjunction with the reference diskette to configure the new Image Adapter/A card.


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