Cornerstone Imageaccel PC168CI adapter


PROBLEM - PS/Valuepoint 6382/S, 6384/D, and 6387/T 466dx2 models with a Cornerstone Imageaccel PC168CI adapter installed may exhibit a system hang condition while dragging a window or reseizing a window.

When using an Imageaccel PC168CI video adapter the VP system can hang when dragging or sizing a window border. When this happens, the only way to recover is to cold boot the system. Failures occur when running Microsoft Windows, IBM OS/2, or Microsoft N/T.

Systems AFFECTED - All 6382/S, 6384/D, and 6387/T systems with a Cornerstone Imageaccel PC168CI adapter installed.

SOLUTION - This tip applies only for systems with the following hardware and and software configurations:



1. 466dx2 (486dx 33/66 MHz) wxx and xxx models.

2. write-through or write-back option installed.

3. Windows 3.1, Windows NT, or OS/2 2.1

4. Cornerstone Imageaccel driver at the following level:

o version 1.00, 1.01, 1.02, or 1.03 for Windows 3.1

o version 1.00 (beta) for Windows NT

o version 1.00 for OS/2 2.1



Updated drivers are being developed by cornerstone to resolve this failure. A beta level driver is currently available from cornerstone support for Windows 3.1. Drivers for Windows NT and OS/2 2.1 will be available by the end of march 1994.

Cornerstone technical support may be contacted for the Windows 3.1 driver, version 1.04, and updates regarding the availability of other drivers by calling 1-800-562-2552 and reference problem report id # PROB0043.TXT. The Cornerstone bulletin board may be accessed by calling (408)-435-8943.

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