Mobile Retain Template (from Yamato Thinkpad Development)
Version 2.0
PLEASE COMPLETE ALL FIELDS USING KEYBOARD INPUT
NOTE: Failing to complete Fields may result in Delays and the return
of this template.
Please return the template to our mail-in database at :-
Lotus Notes : Field Tchnical Support/UK/IBM
E-Mail : psgfts01 @ uk.ibm.com
Additional Information such as config.sys, autoexec.bat, ini files,
output from MSD, etc should be appended to this Template)
Problem description :
Misc. information :
Reported by : Date : / /2000
Test item : (for Dev. use)
Frequency : ("S"olid or "I"ntermittent problem)
H/W level :
S/N :
ROM :
H8 :
Operating system : (DOS, Win3.1, Win95, OS/2, WfW etc.)
Utility diskette :
Video diskette :
Audio diskette :
Others (D/Ds etc.): (PCMCIA, Mwave/Audio, CD-ROM, IR, MPEG,
applications etc.)
Re-creation proc.: 1.
2.
3.
4.
5.
***** For Field Problem Use ***** (updated for ThinkPad PE use on 7/10/96)
Customer's Name :
Name Organization Phone/User id
Key Contact :
Crit. Sit # :
RETAIN # :
No. of machine fail : _____ pcs out of _____ pcs
S/W Application :
Network Application : (Netware , LAN server, etc)
Attached Device
Additional Memory: (P/N, Source, )
PCMCIA card : (P/N, Source, )
CRT/Printer/Ser. : (P/N, Source, )
Operation : ( AC / Battery(Li/NiMH) / Both )
Dock/Port rep. :
ISA/PCI card : (Vender / Type / P/N )
Other :
Chronology
----------
mm/dd/yy
Please see the LEGAL - Trademark notice.
Feel free - send a for any BUG on this page found - Thank you.