Color Flatbed Scanner connected to EPP-port (M/T-0275 Model-001)
FRU P/N
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Scanner FRU 01K1227
Power Adapter 01K1075
Scanner Cable 02K3367
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OPT P/N
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U.S.A 04K0061
EMEA 01K1229
Swiss 01K1230
U.K. 01K1231
Italy 01K1232
Denmark 01K1233
South Afrika 01K1234
Highlights
Please see the LEGAL - Trademark notice.
Installation Information
Industry-standard systems
IBM Personal Computer, Aptiva or IBM-compatible, minimum 486 DX processor,
16 MB RAM, 2MB hard disk drive space to load scanner drivers, 94 MB hard disk
drive space to load applications, enhanced parallel port, CD-ROM drive
Software/operating systems
Windows 3.1, Windows 95 or Windows NT 4.0 to operate scanner drivers,
Windows 95 or Windows NT 4.0 to operate Xerox Pagis and Adobe PhotoDeluxe
Connectors/cables
Scanner cable (EPP port to scanner)
Troubleshooting
Try the following for problems specific to the scanner.
Scanner Problem Solving Tips
Symptom
Solution
No scan image on
the monitor
Check the power and attachment cables.
Scanner scans very slowly.
° Make sure the resolution of the scanner is not set too high.
A range between 75-200 should work fine.
° Set the Parallel Port Mode inside computer's BIOS to EPP
(enhanced parallel port).
No scanner power
Check for proper attachment of the scanner and the scanner cables.
Cannot print to printer
° Check that the printer cable is properly secured to the printer and scanner.
° Make sure printer is turned on.
° Turn off the computer and the printer.
Make sure that the scanner is plugged into a constant power source
(leave scanner on at all times).
Turn the computer on and enter Windows. Once inside Windows turn on
the printer and try printing a document.
Scanner does not respond
° Reset the computer (turn it off and on).
° Enter the Scanner Utility to verify the printer port settings.
Poor quality scan image
Check the Windows display setting. The standard display supports 16 colors.
on the screen
If you need more colors, install a video driver.
Vertical lines in the
Clean the scanning glass and recheck the image.
scan image
The image is too dark
Check the contrast and brightness settings on the TWAIN driver.
or too light
Normally both contrast and brightness are set to fifty.
Scanner does not respond
Reset the computer (turn it off and on).
The scanned image is
Check the software brightness adjustment.
solid black
Scanner does not emit
Unplug the power cable from the rear of the scanner and open the scanner lid.
any light.
Looking at the front of the scanner while the lid is open plug the
power cable back into the scanner. If the light turns on and off quickly,
the scanner is working properly.
Action Manager does not
° If you have a printer connected to the scanner, it can cause the Action Manager
pop-up after pressing the
access button not to work.
scanner access button.
Disconnect printer cable from scanner and press access button.
(Windows 3.X)
° Make sure Action Manager is open. To open Action Manager, enter the Scanner
Program Group and click on the Action Manager icon.
Only distorted output prints.
Purchase a shorter printer cable and try it. Sometimes when information has
to travel a long distance it becomes distorted. Shortening the printer's cable
can decrease the possibility of information becoming damaged.
Cannot scan to
° Look at the Scanner Setup option inside of the application and make sure
application software
the correct scanner is chosen.
° Check all connections and make sure they're secure and correct.
Unable to find scanner
Check the computer's parallel port to see if it's an EPP by entering
computer's BIOS. If the parallel port mode is set at ECP or SPP, change to EPP.
Save and exit BIOS and run Windows.
Enter the Scanner Utility and click the proper address and EPP. Choose Verify Port.
If the computer does not support EPP, please purchase an EPP port.
The scanner light source
The scanner light source is designed to stay on all the time.
stays on all the time.
To turn off the scanner light, enter the Scanner Utility and choose Lamp Control.
The computer's mouse,
° Upgrade printer port, or controller card to an EPP interface.
keyboard, or floppy drive
° Enter BIOS and change the printer port to EPP and its address to 278, or 378.
do not work.
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Feel free - send a for any BUG on this page found - Thank you.