General Checkout
The server diagnostic programs are stored in flash RAM on the I/O function card.
These programs are the primary method of testing the major components of the server.
You can also use them to test some external devices.
Also, if you cannot determine whether a problem is caused by the hardware or by the software,
you can run the diagnostic programs to confirm that the hardware is working properly.
When you run the diagnostic programs, a single problem might cause several error messages.
When this occurs, work to correct the cause of the first error message.
After the cause of the first error message is corrected, the other error messages might not occur
the next time you run the test.
Note: Some error conditions will generate error messages that are displayed in the
front panel video fluorescent display (VFD).
Some of these messages will automatically be cleared once the problem is corrected. Others will
need to be cleared manually.
To ensure you have correctly identified the failing FRU during your diagnosis, manually clear any messages
from the front panel display using the scroll and enter buttons on the right side of the front panel after you
have replaced any FRU(s).
This can be done with the system in the Standby mode before power up. Then, once you reboot the system, if a problem still exists
which normally generates a message on the front panel, the new message generated will alert you to the continued or new error condition.
A failed system might be part of a shared DASD cluster (two or more systems sharing the same external storage device(s)).
Prior to running diagnostics, verify that the failing system is not part of a shared DASD cluster.
A system might be part of a cluster if:
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|001|
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IS THE SYSTEM PART OF A CLUSTER?
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Yes No-|002| Go to Step 004.
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|003|
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Schedule maintenance with the customer.
Shut down all failing systems related to the cluster.
Run storage test.
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|004|
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- Power-off the computer and all external devices.
- Check all cables and power cords.
- Set all display controls to the middle position.
- Power-on all external devices.
- Power-on the computer.
- Check the front panel system error LED; if blinking,
check the error message on the front panel and see
'System management codes'.
- Attempt to boot to the Configuration/Setup utility and
check the system error log. If an error was recorded by
the system, see 'Symptom-to-FRU index'.
If this is not possible, connect to the System
Management Adapter and access the system error log remotely.
- Attempt to boot the system and start the Diagnostic
programs. See 'Running the diagnostic programs'.
If the diagnostics will not load, record the symptoms you
observe and go to 'Symptom-to-FRU index'.
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