ServeRAID POST Error Codes (8662)


ServeRAID POST Error Codes (8662)

The interrupt status port register (IPSR) codes, basic configuration status (BCS) messages, and extended configurations status (ECS) messages identify the Controller State.

Notes:


EF10 (Default ISPR)

  1.   No ISPR error present. DO NOT replace Controller.


1xxx (Microcode Checksum Error)
  1.   ServeRAID Controller (System Board, if integrated controller)


2XXX thru 5XXX (Code DRAM Error)
  1.  Install two download jumpers parallel to the PCI slots.  For jumper locations, see System board component locations.
  2.  Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website.
  3.  Remove the jumpers.
  4.  If the error persists, replace ServeRAID controller.


6XXX (Cache DRAM Error)
  1.  Reseat Cache Memory SIMM
  2.  Install two download jumpers parallel to the PCI slots.  For jumper locations, see System board component locations.
  3.  Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website.
  4.  Remove the jumpers.
  5.  If the error persists, replace ServeRAID controller.


7XXX thru 8XXX (Host/Local PCI Bus Interface Error)
  1.  Install two download jumpers parallel to the PCI slots.  For jumper locations, see System board component locations.
  2.  Flash the controller with the latest IBM ServeRAID BIOS/Firmware from the IBM Website.
  3.  Remove the jumpers.
  4.  If the error persists, replace ServeRAID controller.


9XXX thru BXXX (SCSI bus error caused either by defective drives, termination, etc.)
  1.  Isolate between SCSI subsystem and controller by  disconnecting all SCSI cables from suspect card, and reboot.

    Caution: Do not press F5. Doing so changes the  customer's configuration.

     If an ISPR error is still present, perform the following  actions until the error is no longer present:

    1.  Reseat the controller
    2.  Replace the controller
      Notes:
      1.  Refer to the HMM (Hardware Maintenance Manual) specific to the system  comprising the SCSI channel for SCSI cable details.
      2.  The controller detects a configuration change. Do not choose Save Changes.  Instead, press F10 to bypass any options to this effect.
  2.  If ISPR error is EF10 after disconnecting cables:
    1.  Identify which channel is causing the error by the  second digit of the original ISPR code:
      •  ISPR = B1xx = Channel 1
      •  ISPR = B2xx = Channel 2
      •  ISPR = B3xx = Channel 1 and 2
      •  ISPR = B4xx = Channel 3
      •  ISPR = B5xx = Channel 1 and 3
      •  ISPR = B6xx = Channel 2 and 3
      •  ISPR = B7xx = Channel 1, 2 and 3
      •  ISPR = BFxx = Channel not identified
    2.  Confirm that the channel(s) identified from the error in step 2a is (are)  the cause of the error by verifying that the error presents itself  ONLY when the offending channel is reconnected.
    3.  Check termination of identified channel.
      Note:  Refer to the HMM (Hardware Maintenance Manual) specific to the system  comprising the SCSI channel for termination details.
    4.  Check for proper backplane jumper configuration.
      Note:  Refer to the HMM (Hardware Maintenance Manual) specific to the system  comprising the SCSI channel for jumper details.
    5.  Check for proper cabling configuration in systems that use DASD status cables.  Reconnect all cables removed in step 1 above.
    6.  Disconnect one drive at a time attached to the channel identified in step 2a,  then reboot to determine which drive is causing the error.
    7.  Replace SCSI cable.
    8.  Replace SCSI backplane.


EF10 (Default ISPR)
  1.  No ISPR error present.
  2.  Controller is probably functioning properly. Do not  replace system board unless you have run the  controller's diagnostics and you get an error message.  If you do not get an error message, assume it is functioning properly.
  3.  Refer to 'ServeRAID Startup Messages'.  Note the resulting BCS and or ECS Error codes, and see the FRU actions respective to those  codes. (EF10 is a default code for ISPR indicating that there is no ISPR error present.)


EFFE (Firmware code corrupted or download jumpers are in place.)
  1.  Verify download jumpers are in their default locations. See System board component locations  for jumper locations.
  2.  If download jumpers are not in place and error still  persists, then flash the controller firmware with the  jumpers in place; then remove the jumpers.
  3.  If error persists after step 2, replace the controller or  the system board with integrated controller.


FFFF or other code not listed
  1.  Isolate between SCSI subsystem and controller by  disconnecting all SCSI cables attached to the suspect  controller and reboot. If ISPR code is EF10 after  disconnecting cables, follow the steps below until the  error is eliminated:
    1.  Identify which channel is causing the error by  reconnecting cables one at a time and rebooting until the error returns.
    2.  Check termination of identified channel in step 1a.
      Note:  Refer to the HMM (Hardware Maintenance Manual) specific to the system comprising  the SCSI channel for termination details.
    3.  Disconnect one drive at a time attached to channel identified in step 1a and reboot each  time to determine which drive is causing the problem.
    4.  Replace SCSI Cable attached to channel identified in step 1a.
    5.  Replace Backplane attached to channel identified in step 1a.
  2.  If original ISPR code is still present after disconnecting all SCSI cables and rebooting,  perform the following actions until the error is no longer present:

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