Error Codes
If the tape library experiences a problem while running, it reports the SCSI
ASCIASCO bytes to the host computer and posts an error code on the operator panel (see Figure 16).
In addition to an error code, UnSafe or DRIVERS HOT might be shown on the operator panel.
UnSafe is shown when the front door is opened.
DRIVERS HOT is shown when the motor driver exceeds its maximum operating temperature.
Either UnSafe or DRIVERS HOT cause the tape library to immediately turn off all motor power.
As a result, error codes reported in conjunction with UnSafe or DRIVERS HOT actually represent secondary errors.
+-------------------+
| INIT ERROR: 18 |
| Home X Axis |
| RS232 Diagnostic |
| Interface Enable |
+-------------------+
Figure 16. Example of an Error Code
(below) Figure 17 lists the error codes, descriptions of the errors, probable cause ot the errors, and the module
or assembly that you can replace to correct the error
(see the Note at the bottom of the table for a list of terms used in the descriptions).
The tape library has four major modules or assemblies that you can replace:
Please see the LEGAL - Trademark notice.
Error
CodeError Description (see Note)
Probable Cause
Replaceable
Component
1
Servo controller did not come ready in
time.
Controller
2
Servo controller command sequence
error.
Controller
3
Servo controller did not initialize.
Controller
4
Internal software error.
Controller
5
Difference between desired position and
actual position exceeded tolerance. See
ASCQ bytes on the host to identity axis.
ASCQ=:
OxA1 refers to X-axis
OxB1 refers to rack
OxC1 refers to Z-axisMechanical binding of
axisController
Power supply
Base tape library
6
Motion controller position overflowed.
Controller
7
Move in progress timed out.
Controller
8
Servo controller reported BUSY too
long.
Controller
9
Z-axis position overflowed during pick or
place.
Controller
10
Pick operation timed out.
Controller
11
Homing of rack took too long.
Controller
12
During homing of rack, the difference
between the rack actual and desired
location exceeded tolerances.Rack binding
Main motor
Rack home sensor
Rack clutchController
Power supply
Base tape library
13
Rack position overflowed during rack
homing.
Controller
14
Home of normal force actuator took too
long.Normal force arm binding
Normal force home
sensorController
base tape library
15
Gate actuator hung on magazine cell
gate.Gate actuator movement.
Remove magazine and
check the gate actuator
on shuttle for proper
movement.Magazine
17
Home of X-axis took too long.
Controller
18
During homing of X-axis the difference
between the actual and desired location
exceeded tolerances.
Controller
Power supply
Base tape library
19
X-axis position overflowed during
homing.
Controller
20
Internal software error.
Controller
21
X-axis controller address overflowed
during magazine present detection.
Controller
22
X-axis difference between desired and
actual position exceeded tolerance
during magazine present detection
phase.Excessive binding in
X-axis
Main motorController
Power supply
Base tape library
23
Magazine present detection took too
much time.
Controller
24
X-controller address overflowed while
moving to element.
Controller
25
Difference between actual and desired
position exceeded tolerances during
move to element.Shuttle binding to rails
Controller
Power supply
Base tape library
26
Move to element taking too much time.
Controller
29
Difference between actual and desired
position exceeded tolerances during
cartridge latch into drive.Shuttle binding on rails
DriveController
Power supply
Base tape library
30
Controller address overflowed during
cartridge latch into drive.Controller
31
Cartridge latch took too long.
Controller
35
During cartridge retract, the difference
between the actual and desired location
exceeded tolerances.Z-wheels binding
Z-motor Power supply
X-clutchController
Power supply
Base tape library
36
Z-axis position overflowed during
cartridge retract.
Controller
37
Cartridge retract took too long.
Controller
38
Picker lost cartridge and was unable to
recover moving cartridge to picker
home.Normal force belt dirty
Shuttle alignment
Cartridge present sensorBase Tape Library
39
While centering the cartridge in the
shuttle, the difference between the
actual and desired location exceeded
tolerances.Normal force binding
Main motorController
Power supply
Base tape library
40
Position overflowed during cartridge
centering.Controller
41
Cartridge centering took too long.
Controller
42
Drive A handle did not open.
Upper tape drive module
Tape drive A module
Controller
Power supply
43
Drive A handle did not close.
Tape drive A module
Controller
Power supply
44
Drive B handle did not open.
Tape drive B module
Controller
Power supply
45
Drive B drive handle did not close.
Tape drive B module
Controller
Power supply
47
While placing a cartridge, the difference
between the actual and desired location
exceeded tolerances.Shuttle binding
Main motorController
Power supply
Base tape library
48
Position overflowed during cartridge
placing.
Controller
49
Placing took too long.
Controller
50
Could not center cartridge in shuttle.
Shuttle binding
Controller
Base tape library
51
While homing the rack with a cartridge
in the shuttle, the difference between
the actual and desired location
exceeded tolerances.Rack binding
Main motor
Rack clutchController
Power supply
Base tape library
52
While homing the rack with a cartridge
in the shuttle, the difference between
the actual and desired location of the
rack exceeded tolerances.Rack binding
Main motorController
Power supply
129
The tape library was unable to unlatch
cartridge from magazine after 20 retries.
Replace Magazine
130
Drive A was not unloaded prior to
command to remove cartridge from
drive A.Host software error
131
Drive B was not unloaded prior to
command to remove cartridge from
drive B.Host software error
143
The tape library was instructed to
remove a cartridge from an empty
element.Host software error
144
In remote diagnostic mode, an out of
range element was selected as either
the source or destination.Operator
145
The tape library was UnSafe when a
motion command was initiated.
If this occurs with the
unit in the safe condition
check the front panel
interlock.
146
The drive interposer dropped during
extraction of cartridge. The tape library
reinserted the cartridge into the same
drive.Informational
149
The serial EEPROM was unable to be
read on power up.
Controller
152
Internal software error.
Controller
153
Internal software error
Controller
154
No cartridges in the tape library while
starting confidence tests.Operator
155
During a place-move recovery following
unsafe or power-out recovery, the
destination cell (magazine) was
removed by user.
Remove the cartridge
from the shuttle.
156
Pick was attempted from empty cell.
Host software error
Cartridge present sensorBase Tape Library
157
Internal self test DRVLDULD detected
drive inactive too long.Drive error
SCSI connection bad
Note: The following terms are used in the Error Description column of this table.
Gate actuator. A metal arm used to unlatch cartridges from the magazine. Located on the lower right front of the shuttle assembly.
Main motor. As viewed from the front of the library, the drive motor located behind the key switch and on the right of the library.
Normal force arm. A metal rocker arm assembly, with two rollers that move cartridges in and out of the shuttle.
As viewed from the front of the library, located on the left side of the shuttle assembly.
Normal force home sensors. Two sensors that detect whether the normal force arm homes in the direction of the magazine or the DLT drive.
The two interrupter-type sensors are located at the left front and rear sides of the shuttle assembly.
Normal force motor. A small motor that drives the normal force arm. Located on top of the shuttle assembly.
Normal force wheels. Located on each end of the normal force arm, the small wheels that slide cartridges in and out of the shuttle assembly.
Passthru mechanism. A second shuttle mechanism that passes cartridges between the upper and lower units. Not available.
Passthru drive motor. Located on top of the passthru mechanism, in the top unit of the library. Not available.
Rack arm. A black, plastic 'tongue' that determines whether a cartridge is present in a drive.
The rack slides in and out of the shuttle on the Z axis. As viewed from the front of the library, located on the left of the shuttle assembly.
Rack home position. The position that the rack is in when the rack arm is retracted completely into the shuttle assembly.
Rack home sensor. An optical interrupter-type sensor. Located on the back of the shuttle assembly and directly under the rack arm.
Rack clutch. A mechanism that determines the Z-axis direction of the rack arm.
Located at the top rear of the shuttle assembly, and positioned slightly below the normal force motor.
X-axis. The axis of motion that the shuttle assembly moves along.
As viewed from the front of the library, this is a left-to-right movement.
X-axis clutch. As viewed from the front of the library, located on the right, behind the main drive motor.
X-axis home position. As viewed from the front of the library, the far left of the library.
When the X-axis is homed, the shuttle is behind the bar code reader assembly.
Z-axis. The axis of motion that the tape cartridge moves along.
As viewed from the front of the library, this is a front-to-back movement.
Back to
Feel free - send a for any BUG on this page found - Thank you.