Power-on self-test (POST) messages


Power-on self-test (POST) messages

If you receive an error message during the power-on self-test (POST), completing the steps outlined in this section might enable you to resolve the problem.

Note: If you have just added, removed, or changed the location of a device and you receive an error message, you must reconfigure the server. Follow the procedure described in Configuration/Setup utility program menus.
If this procedure does not eliminate the error message, then proceed with the following instructions.

  1.  Write down all error code numbers and descriptions  that appear on the screen as you start the server.  (Note that a single problem can cause several error  messages to appear. When you correct the cause of  the first error message, the other error messages  probably will not appear on the screen the next time  that you power-on the server.)
  2.  If you have set a power-on password and have the  password prompt set to On or Dual, a password  prompt appears. If you have set both power-on and  administrator passwords, you can type either of the  passwords at the password prompt. However, if you  think you might need to change any settings in the  Configuration/Setup Utility program, you must type the  administrator password at the password prompt. If  you type the power-on password, you will be able to  view the error codes and error code descriptions that  are displayed on the POST Startup Errors screen,  you will also be able to view limited information in the  Configuration/Setup Utility program. However, you  will not be able to change any settings.
  3.  In the case of most errors, the Configuration/Setup  Utility program starts automatically so that you can  attempt to identify and correct the problem. When the  Configuration/Setup Utility program starts, a screen  titled POST Startup Errors appears. (Note that the  POST Startup Errors screen does not appear  immediately. You must wait approximately one  minute.) If the POST Startup Errors screen does not  appear, proceed to step 6.
  4.  At the POST Startup Errors screen, select Continue  if you want to access the Configuration/Setup Utility program menu.
     Select Exit Setup if you want to exit  from the Configuration/Setup Utility program. (For  more information on exiting from the  Configuration/Setup Utility program, go to the Attention: section that follows step 5d)
     To select an item, press the Up Arrow (  ) or Down  Arrow (  ) key to highlight the item, then, press Enter.
  5.  If you selected Continue in step 4, the  Configuration/Setup Utility program menu appears on  the screen. You will see a pointer next to any menu  items that indicate components that are  malfunctioning or that have been changed since the  last time you powered-on the server. If you did not  knowingly make a change to a flagged component,  that component is probably malfunctioning. If you  made a change, continue here. If you did not make a  change, go to the Attention: section that follows step 5d.
     To use the Configuration/Setup Utility program, do the following:
    1.  Select the menu item that is flagged (or that you  want to view) by pressing the Up Arrow (  ) or  Down Arrow (  ) key, then, press Enter.
    2.  A new menu specific to the item that you  selected appears. Press the Left Arrow (<) or  Right Arrow (>) key to toggle between choices  for a menu item. (Note that each menu item has  a Help screen. To view the Help screen, select  the menu item, then, press F1.)
    3.  When you have finished viewing and changing  settings, press Esc to return to the  Configuration/Setup Utility program menu.
    4.  Before you exit from the program, select Save  Settings. When you exit from the  Configuration/Setup Utility program menu (see  step 5e), the operating system will start  automatically (unless there is an unresolved  problem with the startup device).
        - Attention - If  you did not change any settings in the  Configuration/Setup Utility program, note the following:
      •  You will get an error message if you  exit from the Configuration/Setup Utility program without selecting Save Settings. The operating system will not start, but the server will  automatically restart. When the server restarts, you will get a POST error  message, and then the  Configuration/Setup Utility program will again start automatically.
      •  You will not  get an error message if  you select Save Settings and then exit from the Configuration/Setup Utility  program. The system will save all settings as they currently appear in the  Configuration/Setup Utility program, and the operating system will start  (unless there is an unresolved problem with the startup device).
    5.  To exit from the Configuration/Setup Utility  program, press Esc and follow the instructions on the screen.
  6.  For more information about error messages see Symptom-to-FRU index.


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