ServeRAID II Controller Error Codes/Messages


ServeRAID II Controller Error Codes/Messages

Use the following ServeRAID II controller error code/message information when diagnosing ServeRAID problems. The error codes/messages are displayed on the screen in a line of text immediately after the the adapter BIOS version screen similar to the following appears.

       IBM PC ServeRAID Adapter BIOS
       Copyright IBM Corp. 1995,1997
       BIOS Ver. x.xx.x   xx/xx/xx

Press Ctrl+I to start the MiniConfig Utility. The following message is displayed on the screen.

    Initializing Adapter Number 1.
    Please Wait. Starting Drives.
    Firmware Version: x.xx.xx
      Adapter POST & configuration Error Codes:
      IPSR=xxxx BCS=xx ECS=xx

The interrupt status port register (IPSR) codes, basic configuration status (BCS) messages, and extended configurations status (ECS) messages identify the Controller State. The BCS and ECS codes indicate a configuration change. Configuration change information is displayed on the screen in text following the IPSR code.

Note: Do Not replace a planar (system board) for RAID problems that has an integrated on-board ServeRAID Controller if the system board is not listed as the FRU/Action in the following index. Refer to RAID Adapter HMM S10L-9147-00 for recovery procedures for DDD drives.

IPSR Error    FRU/Action
EF10 1. Controller is functioning properly.
   (Default ISPR)     DO NOT replace Controller.
1xxx 1. RAID Controller, System Board, if integrated controller
   Microcode Checksum Error  
2xxx thru 8xxx (hex) 1. Install the download jumpers (two jumpers on J15, installed parallel
   (Code DRAM Error)     to PCI slots) and Flash the Controller with the latest IBM
      ServeRAID BIOS/Firmware from the IBM Web site, then, remove the jumpers.
  2. RAID Controller System Board, if integrated controller.
9xxx thru Bxxx (hex) 1. Note: The Controller will detect a configuration change.
   SCSI bus error caused by     Do not select Save Changes. Press F10 to bypass any save options.
   either defective drives,     Isolate between the SCSI subsystem and the controller by disconnecting all SCSI
   termination, etc.)     cables and reboot. If the IPSR code still occurs, replace the planar.
  2. If the IPSR code does not occur after disconnecting the cables, follow the steps below until
      the error is eliminated:
      a. Identify which channel is causing the error by the second digit of the orignal IPSR code.
      = Channel 1
      ISPR = B2xx = Channel 2
      ISPR = B3xx = Channel 1 and 2
      b. Confirm that the channel(s) identified by the error code(s) is/are the cause of the error
      by verifying that the error presents itself when the offending channel is reconnected.
      c. Ensure that channel is properly terminated.
      d. Ensure that the backplane configuration jumper settings are correct.
      e. Replace the failing cable.
      f . Replace the failing backplane.
      g. Disconnect one drive at a time that is attached to the failing channel, then, reboot to the
      system to determine which drive is causing the error.
EF10 1. N/A, controller is functioning properly.
   (Default ISPR)  
EFFE 1. Verify that the download jumpers (J15) are not in place.
   (Firmware code corrupt or 2. Flash the controller firmware with the download jumpers in place
   download jumpers are in     (two jumpers on J15, installed parallel to PCI slots), then remove the
   place).     download jumpers.
  3. RAID Controller, System board if integrated controller.
FFFF 1. Isolate between SCSI Subsystem and Controller by disconnecting all attached
      SCSI cables and reboot. If IPSR code is NOT PRESENT after disconnecting cables, follow
      the steps below until the error is elaminated.
      a. Identify which channel is causing the error by reconnecting cables one at a time and rebooting
      until the error returns.
      b. Verify correct termination of the failing channel.
      c. SCSI cable attached to the failing channel.
      d. Backplane attached to the failing channel.
      e. Disconnect one drive at a time attached to failing channel and reboot to determine which drive
      is causing the problem.
  2. If the IPSR code remains after disconnecting all SCSI cables then rebooting, replace system planar.


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