General Checkout/Diagnostics QAPlus/PRO



  General Checkout/Diagnostics QAPlus/PRO

The following Maintenance Analysis Procedure (MAP) and diagnostic information should be used to isolate problems on servers that are supported by the QAPlus/PRO Diagnostics test.

This general checkout procedure is for computers that are supported by the QAPlus/PRO Diagnostics test.

Diagnostic error messages appear when a test program finds a problem with a hardware option. For the test programs to properly determine if a test Passed , Failed , or Aborted , the test programs check the error-return code at test completion. (See Return Codes.)
General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

NOTE:
  1.  If multiple error codes are displayed, diagnose the first error code  displayed.
  2.  If the computer reports a POST error, go to the

    'Symptom-to-FRU Index' for Server 325-8639 or
    'Symptom-to-FRU Index' for Server 330-8640

  3.  If the computer hangs and no error is displayed, go to 'Undetermined Problems'
  4.  If a device cannot be selected from the Module Test menu, that  device might be defective.

 +---+
 |001|
 +---+
  - Power-off the computer and all external devices.
  - Check all cables and power cords.
  - Set all display controls to the middle position.
  - Insert the QAPlus/PRO Diagnostics diskette into drive A.
  - Power-on all external devices.
  - Power-on the computer.
  - Check for the following responses.
     1. One beep.
     2. Readable instructions or the Main Menu.
 DID YOU RECEIVE THE CORRECT RESPONSES?
               +---+
  Yes       No |002| Find the failure symptom in the
 +---+         +---+ for Server 325 see 'Symptom-to-FRU Index'
 |003|               for Server 330 see 'Symptom-to-FRU Index'
 +---+
 Run the Advanced Diagnostics Test.  If necessary, refer to 'Diagnostics'.
  If you receive an error, go to the
 'Symptom-to-FRU Index'  Server 325-8639
 'Symptom-to-FRU Index'  Server 330-8640

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