General Checkout/Diagnostics QAPlus/PRO

  General Checkout/Diagnostics QAPlus/PRO

The following Maintenance Analysis Procedure (MAP) and diagnostic information should be used to isolate problems on servers that are supported by the QAPlus/PRO Diagnostics test.

This general checkout procedure is for computers that are supported by the QAPlus/PRO Diagnostics test.

Diagnostic error messages appear when a test program finds a problem with a hardware option. For the test programs to properly determine if a test Passed , Failed , or Aborted , the test programs check the error-return code at test completion. (See Return Codes.)
General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

  1.  If multiple error codes are displayed, diagnose the first error code  displayed.
  2.  If the computer reports a POST error, go to the

    'Symptom-to-FRU Index' for Server 325-8639 or
    'Symptom-to-FRU Index' for Server 330-8640

  3.  If the computer hangs and no error is displayed, go to 'Undetermined Problems'
  4.  If a device cannot be selected from the Module Test menu, that  device might be defective.

  - Power-off the computer and all external devices.
  - Check all cables and power cords.
  - Set all display controls to the middle position.
  - Insert the QAPlus/PRO Diagnostics diskette into drive A.
  - Power-on all external devices.
  - Power-on the computer.
  - Check for the following responses.
     1. One beep.
     2. Readable instructions or the Main Menu.
  Yes       No |002| Find the failure symptom in the
 +---+         +---+ for Server 325 see 'Symptom-to-FRU Index'
 |003|               for Server 330 see 'Symptom-to-FRU Index'
 Run the Advanced Diagnostics Test.  If necessary, refer to 'Diagnostics'.
  If you receive an error, go to the
 'Symptom-to-FRU Index'  Server 325-8639
 'Symptom-to-FRU Index'  Server 330-8640

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