Customer's
Responsibility
| +-----------+
| | User Gets |
| | Message |
| +-----------+
| |
| | +-------------------+
| No |Refer to the P/390 |
| Alert -------|Software manuals |
| Box ? |shipped with |
| | |the computer |
| | +-------------------+
| Yes |
| |
| +-------------------+
| Disabled Yes |Refer to the P/390 |
| Wait -------|Software manuals |
| State ? |shipped with |
| | |the computer |
v No | +-------------------+
--------------|-----------------------------------------------------------
Servicer's |
Responsibility|
| |
| +--------------+ +--------+
| Machine Yes |Run the P/390 | Failing Yes |Replace |
| Check -------|Diagnostics |------ FRU -----|Failing |
| Error ? |Program | Identified ? |FRU |
| | +--------------+ | +--------+
| | |
| No | No |
|+-----------------------------+ +-------------------------------+
||1. Configuration Problem | |Contact Support |
||2. OS/2 Software Programming | |Possible Problems |
|| Errors | |1. Configuration (AWSERROR.LOG)|
||3. If you suspect a hardware | |2. Programming Error |
|| problem, go to 'General | +-------------------------------+
|| Checkout' in your manual |
|| for the system you are |
|| servicing |
|+-----------------------------+
v
Please see the LEGAL - Trademark notice.
Feel free - send a 
for any BUG on this page found - Thank you.