PC Doctor Diagnostics Error Codes and Messages
PC Doctor Diagnostics Error Codes and Messages
The following table does not include userinitiated aborts, which display
the error type 195.
Error Code 0-199
| Error Code |
Test(s) |
Message |
| 0-199 |
Y2K |
Year 2000 issue detected |
FRU/Action in Sequence:
- Backup battery (RTC)
- System board
Error Code 1-1 to 1-260
| Error Code |
Test(s) |
Message |
| 1-1 |
SMBUS |
No SMBUS detected (if iFailNoSmbus=1) |
| 1-34 |
DMA |
DMA transfer buffer allocate |
| 1-198 |
SMBUS |
No SMBUS detected (if iFailNoSmbus=0) |
| 1-254 |
DMA |
DMA transfer |
| 1-255 |
DMA |
DMA page register |
| 1-256 |
DMA |
DMA register |
| 1-260 |
IRQ |
IRQ controller |
FRU/Action in Sequence:
Error Code 1-286 to 1-300
| Error Code |
Test(s) |
Message |
| 1-286 |
Timer |
Timer 0
BIOS timer |
| 1-287 |
Timer |
Timer 1
RAM refresh |
| 1-288 |
Timer |
Timer 2 |
| 1-292 |
CMOS RAM |
Pattern test |
| 1-298 |
RTC |
Time update |
| 1-299 |
RTC |
Periodic interrupt |
| 1-300 |
RTC |
Alarm interrupt |
FRU/Action in Sequence:
- Check BIOS setting
- Backup battery (RTC)
- System board
Error Code 5-16 to 15-36
| Error Code |
Test(s) |
Message |
| 5-16 |
Video |
Memory pattern failed |
| 5-24 |
Video |
Video page test failed |
| 5-26 |
Video |
Register failed |
| 5-199 |
Video |
Could not initialize mode 13H for
register test. |
| 11-2 |
COM |
Timeout sending |
| 11-13 |
COM |
LCR/MCR fail |
| 11-14 |
COM |
Internal loopback |
| 11-15 |
COM |
External loopback |
| 11-40 |
COM |
No interrupt detected |
| 11-197 |
COM |
No FIFO part (can't run FIFO test)
IR mode enabled (can't run serial test)
No external loopback adapter (if prompt
times out) |
| 11-198 |
COM |
Aborted |
| 11-286 |
COM |
Baudrate register |
| 11-290 |
COM |
DLAB |
| 14-15 |
LPT |
External loopback fail |
| 14-40 |
LPT |
No interrupt |
| 14-196 |
LPT |
Test aborted (too many failures) |
| 14-197 |
LPT |
No loopback (prompt timed out) |
| 14-250 |
LPT |
Data register |
| 15-1 |
USB |
Not detected |
| 15-36 |
USB |
Register failed |
FRU/Action in Sequence:
Error Code 18-1 to 18-27
| Error Code |
Test(s) |
Message |
| 18-1 |
PCMCIA |
No PCMCIA detected |
| 18-5 |
PCMCIA |
Incorrect PCMCIA version |
| 18-9 |
PCMCIA |
Incorrect number of sockets |
| 18-24 |
PCMCIA |
Index register failed |
| 18-27 |
PCMCIA |
Socket configuration read error |
FRU/Action in Sequence:
- PCMCIA holder
- System board
Error Code 20-1 to 71-41
| Error Code |
Test(s) |
Message |
| 20-1 |
PCI |
No PCI detected |
| 20-5 |
PCI |
Incorrect PCI BIOS version |
| 20-27 |
PCI |
Problem reading PCI configuration |
| 20-196 |
PCI |
To many PCI errors |
| 25-14 |
IDE |
Controller data loop |
| 25-32 |
IDE |
Inquiry data change between reads |
| 25-195 |
IDE |
User abort |
| 25-198 |
IDE |
No drive parameters readable
Testing parameters out of range |
| 25-250 |
IDE |
POST/BIST |
| 25-260 |
IDE |
Read/verify |
| 25-262 |
IDE |
Seek error |
| 71-1 |
SB |
- PNPISA sound card detected,
but not enabled
- PCI sound card detected,
but not enabled
- Sound card not detected |
| 71-11 |
SB |
DSP data loopback failed |
| 71-40 |
SB |
IRQ test failed |
| 71-41 |
SB |
DMA test failed |
FRU/Action in Sequence:
Error Code 75-1
| Error Code |
Test(s) |
Message |
| 20-1 |
PCI |
No PCI detected |
| 75-1 |
ACCHARGER |
AC Charger not supported |
FRU/Action in Sequence:
- DC-DC & BATT board ASM
- System board
Error Code 89-250 to 89-294
| Error Code |
Test(s) |
Message |
| 89-250 |
CPU |
Math coprocessor |
| 89-266 |
CPU |
Registers
MMX™ |
| 89-278 |
CPU |
Arithmetics |
| 89-282 |
CPU |
Logical ops |
| 89-286 |
CPU |
String ops |
| 89-294 |
CPU |
Exceptions |
FRU/Action in Sequence:
- Reload BIOS default setting
- CPU card
- System board
Error Code 170-1 to 175-198
| Error Code |
Test(s) |
Message |
| 170-1 |
LM80/LM81 |
Chip not detected (iFailNoLm80=1) |
| 170-27 |
LM80/LM81 |
All interrupts masked |
| 170-198 |
LM80/LM81 |
Chip not detected (iFailNoLm80=0) |
| 170-250 |
LM80/LM81 |
Interrupt condition detected |
| 175-1 |
LM75/
Max1617
FAN |
Chip not detected (iFailNoLm80=1)
Fan test not supported
No fan detected |
| 175-198 |
LM75/
Max1617 |
Chip not detected (iFailNoLm80=0) |
FRU/Action in Sequence:
Error Code 175-199
| Error Code |
Test(s) |
Message |
| 175-199 |
FAN |
Fan test failed |
FRU/Action in Sequence:
Error Code 175-250 to 185-262
| Error Code |
Test(s) |
Message |
| 175-250 |
LM75/
Max1617 |
Interrupt condition detected |
| 185-1 |
RFID/
ALERTPACK |
Asset ID not supported
SMBUS not detected (if not required)
AlertPack not supported
AlertPack not detected (if not required) |
| 185-2 |
ALERTPACK |
Transmission timeout |
| 185-5 |
ALERTPACK |
Invalid revision |
| 185-9 |
RFID/
ALERTPACK |
SMBUS not detected (if required)
AlertPack not detected (if required) |
| 185-16 |
ALERTPACK |
Pattern test |
| 185-262 |
RFID/
ALERTPACK |
Problem reading EEPROM
Bad header checksum
Bad area checksum
Problem detecting antenna
No antenna detected |
FRU/Action in Sequence:
Error Code 201-1 to 201-198
| Error Code |
Test(s) |
Message |
| 201-1 |
DIMM |
No SMBus detected (iFailNoSmbus=1)
No DIMMs detected (iFailNoSmbus=1) |
| 201-13 |
DIMM |
EEPROM write protect failed
(iFailEpWr=1) |
| 201-25 |
DIMM |
Bad EEPROM checksum |
| 201-198 |
DIMM |
No SMBus detected (iFailNoSmbus=0) |
FRU/Action in Sequence:
Error Code 202-1 to 202-18
| Error Code |
Test(s) |
Message |
| 202-1 |
CACHE |
CPU not in correct mode for test |
| 202-3 |
CACHE |
NMI detected during cache test |
| 202-18 |
CACHE |
Cache failed random pattern test |
FRU/Action in Sequence:
Error Code 206-16 to 206-290
| Error Code |
Test(s) |
Message |
| 206-16 |
FD |
Sector pattern test failed |
| 206-27 |
FD |
Read failure
(not able to detect disk size) |
| 206-198 |
FD |
Not able to detect disk size parameters |
| 206-262 |
FD |
Read, write or verify failure |
| 206-290 |
FD |
Seek failed |
FRU/Action in Sequence:
- Reseat diskette drive cable
- Diskette drive (FDD ASM)
- System board
Error Code 215-1 to 215-254
| Error Code |
Test(s) |
Message |
| 215-1 |
CDROM |
No drive or MSCDEX driver detected |
| 215-196 |
CDROM |
Too many errors |
| 215-254 |
CDROM |
Sector read failed |
FRU/Action in Sequence:
- Reseat CD-ROM cable
- CD-ROM drive
- System board
Error Code 217-14 to 217-262
| Error Code |
Test(s) |
Message |
| 217-14 |
HD |
Controller data loop |
| 217-32 |
HD |
Inquiry data change between reads |
| 217-195 |
HD |
User abort |
| 217-198 |
HD |
No drive parameters readable
Testing parameters out of range |
| 217-250 |
HD |
POST/BIST |
| 217-260 |
HD |
Read/verify |
| 217-262 |
HD |
Seek error |
FRU/Action in Sequence:
- Reload BIOS default setting
- Hard disk connector
- Hard disk drive
Error Code 301-250 to 301-266
| Error Code |
Test(s) |
Message |
| 301-250 |
KBD |
Interrupt |
| 301-254 |
KBD |
POST |
| 301-258 |
KBD |
Interface |
FRU/Action in Sequence:
- Reseat keyboard connector
- Keyboard
- System board
Error Code 304-1 to 304-199
| Error Code |
Test(s) |
Message |
| 304-1 |
BATTERY |
No battery installed
No battery detected |
| 304-199 |
BATTERY |
General battery failure |
FRU/Action in Sequence:
- Battery pack
- DC-DC & BATT board ASM
- System board
Error Code 415-1 to 415-250
| Error Code |
Test(s) |
Message |
| 415-1 |
MODEM |
PNPISA modem detected but not enabled
PCI modem detected but not enabled
Modem not detected |
| 415-250 |
COM/Modem |
Modem ATZ
No dial tone detected |
FRU/Action in Sequence:
- Reseat Modem card
- Modem card
- System board
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