2640 ECA007 - LCD PIXEL POLICY CHANGE


Subject: 2640 ECA007 - LCD PIXEL POLICY CHANGE

    Record number:       H164289
    Device:              D/T2640         Service code:      33
    ECA number:          ECA007          Parts source:      LOC
    EC number:           EC999999        Publish flag:      R
    Mandatory:           N               Hit count:         UHC00000
    Automatic shipment:  N               Success count:     USC0000
    Availability date:   98/08           Publication code:  PC40
    Plant of control:    24              Date created:      O98/07/30
    Tip key:                             Date last altered: A98/07/30
                                         Owning B.U.:       USA


Abstract: 2640 ECA007 - LCD PIXEL POLICY CHANGE.


PURPOSE:

Replace TFT LCD panels on systems with or with-out warranty that have from 8 through 20 defective pixels.

  FEATURES:
  Type,                  Machines Affected
  Model,   With          and/or Feature/Device     B/M to be    Service  System
  Stage    B/M           Description               Installed    Hours    Hours
  2640     B/M9999999    ALL MODELS                B/M9999999   00.7     00.5


PHYSICAL CHECK:

TFT LCD panels on systems in the FEATURE SECTION that contain from 8 to 20 defective pixels.

Defective Pixel definition:

Not firing (black), incorrect color firing, or incorrect color always on.

This ECA can not be applied to warranty or non-warranty systems if more then 20 pixels are defective.
Systems with this condition should have the LCD replaced using normal terms and conditions for warranty and non-warranty systems.


PREREQUISITES: NONE


COMPANION: NONE


CONCURRENT: NONE


DETAIL:

The IBM ThinkPad pixel policy pertaining to LCD replacement has changed.
The old policy required 21 or more defective pixels to replace the TFT LCD panel during warranty. This policy has been revised to read 8 or more defective pixels.

Systems listed in the FEATURE SECTION that follow the PHYSICAL CHECK criteria should use this ECA to replace TFT LCD Panel FRUs that are exhibiting a pixel failure within the new Pixel Policy criteria.

Use the following TFT FRUs as replacements.

  +-----------------------------------------+
  |USE FRU or| Subs to FRU  | Description   |
  |----------|--------------|---------------|
  |PN 12J1600|    N/A       | 12.1 TFT Panel|
  |----------|--------------|---------------|
  |PN 11J9626|    N/A       | 12.1 TFT Panel|
  |----------|--------------|---------------|
  |PN 12J1704|    N/A       | 12.1 TFT Panel|
  +-----------------------------------------+


Defective pixels normally occur during the manufacturing process and are not a product of LCD use.
Therefore most conditions are present from the systems first power on.


NOTES: This ECA will expire on 8/31/99.

Order all FRU parts locally, and record Time and Material to service code 33, ECA 007, and OTHER OFFICE 990.


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