Unplug the AC adapter cable from the computer and
measure the output voltage at the plug of the AC adapter cable.
Pin |
Voltage (Vdc) |
1 |
+19.0 to +21.0 |
2 |
Ground |
- If the voltage is not correct, go to the next step.
Unplug the AC adapter cable from the ac power outlet and wait for
a few minutes.
Plug the AC adapter cable into the ac power outlet.
Measure the output voltage of the AC adapter.
- If the voltage is still not correct, replace the AC adapter.
- If the voltage is correct, plug the AC adapter
cable into the computer and try the failing operation again.
- If the problem goes away, suspect the continuity or installation
of the AC adapter cable.
- If the problem is not corrected, replace the voltage converter.