Downloading Firmware or NVSRAM

Use this option to transfer a downloadable package ( firmware or NVSRAM ) to all Storage Subsystem controllers. Executing this option from the management station causes a package file transfer to a controller. After receiving the package, the controller's flash memory is updated with the new package and it is rebooted. If you are downloading a firmware package, the storage management software periodically polls the controller to see if the firmware version has changed to the new version. Next, the first controller in the download sequence passes the target package to the second controller. The second controller's flash memory is updated with the new package, and it is rebooted. If you are downloading a firmware package, the storage management software then polls the second controller periodically until the firmware version has changed to the new version.

Caution:

How to Download a Firmware or NVSRAM File

1 From the Subsystem Management Window, either (1) select the Storage Subsystem >> Download >> Firmware or the Storage Subsystem >> Download >> NVSRAM pull-down menu option; or (2) Use the right mouse button to select the Storage Subsystem in the Logical View, then select Download >> Firmware or Download >> NVSRAM from the pop-up menu.

Result: The Firmware Download or NVSRAM Download Main Screen is displayed.

The Current configuration area lists the current firmware and NVSRAM versions in use by the Storage Subsystem controllers.

The File Selection area allows you to select a local or mapped directory and then displays downloadable package files compatible with the current Storage Subsystem configuration stored in that directory. You can then select a file from the displayed list and choose the one you wish to download.
2 In the File Selection area, change from the home directory that is initially displayed to the directory in which the file to download resides, by either clicking on the folder to open it, or typing the folder name in the File name: text box. Then, select the file as described above.
3

Select the package file to download from the File Selection area by either (1) double-clicking on the file; (2) single-clicking on the file, then selecting OK; or (3) entering the name of the file in the File name: text box, then selecting OK.

Notes:

  • Only downloadable packages that are compatible with the current Storage Subsystem configuration are displayed.

  • When you select a file in the File Selection area of the dialog, applicable attributes (if any) of the file are displayed in the File Information area.
4 Select OK.

Result:
The Firmware or NVSRAM Download main screen is closed. The Confirm Download dialog is displayed.

Note: If the file selected was not valid or compatible with the current Storage Subsystem configuration, the File Selection Error dialog is displayed. Select OK on this dialog to close it, then choose a compatible firmware or NVSRAM file.
5 Select Yes on the Confirm Download dialog.

Result:
The Confirm Download dialog is closed. The download begins, and the Download Progress dialog is displayed.
6

Monitor the progress and completion status of the download to the controllers. First, the file is transferred (downloaded) to the Storage Subsystem, then each controller is updated with this new file, one at a time. If the update succeeds to the first controller, the second controller then receives the update. The status of the file transfer and the update to each participating controller is displayed on the dialog, as described below.

Note: The progress and status of optimal controllers participating in the download is displayed. Other controllers in the Storage Subsystem are not represented on the dialog.

If the file transfer... Then the following icon and text are shown
Is in progress Transferring firmware (or NVSRAM)
Successfully completes Firmware (or NVSRAM) transferred
Does not successfully complete Firmware (or NVSRAM) transfer failed
If the update to a controller... Then the following icon and text are shown
Is in progress Updating firmware (or NVSRAM)
Is pending Controller update pending
Successfully completes Controller firmware (or NVSRAM) updated
Does not successfully complete Controller firmware (or NVSRAM) update failed
If the download... Result
Succeeded The Download Progress dialog closes. The controllers are now operating with the new firmware or NVSRAM. Verify the new versions of these files using the Storage Subsystem >> Profile option.
Failed The Download Failure Information dialog is displayed.

Read the information displayed on this dialog. Run the Recovery Guru and follow any recommended recovery procedures.