Failed Logical Drive - During Modification

What Caused the Problem?
One or more drives have failed in an array causing the modification operation (for example, changing RAID level or adding capacity) to be suspended. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Caution
Electrostatic discharge can damage sensitive components. Use a grounding wrist strap or other anti-static precautions before removing or handling components.

Important Notes

Recovery Steps
1 It may be possible to recover data from the failed logical drives. If you wish to attempt a data recovery, you must contact your Customer Support Representative. Do not perform steps 2 - 8. Performing any recovery actions before contacting your Customer Support Representative could jeopardize any chance of recovering data. If you prefer to recover from an existing backup, go to step 2.
2 Remove all failed drives associated with this array (the fault indicator lights on the failed drives should be on). To determine the associated drives, select one of the affected logical drives, listed in the Details area, in the Logical View of the Subsystem Management Window. Each associated drive will have an association dot underneath it.
3 Wait 30 seconds, then insert the new drives. The fault indicator light on the replaced drives may come on for a short time (one minute or less).
4 For each drive you replaced:
a
Select the drive in the Physical View of the Subsystem Management Window.
b
Select Drive>>Fail to fail the drive
c
Select Drive>>Revive to revive the drive

Result: After all replaced drives have been revived, the suspended modification operation resumes. After the modification completes, a reconstruction will start. Depending on the size of the logical drives, these operations may take a long time. During these operations, logical drives display an Operation in Progress icon . Allow the operations to finish before going to step 5.

Caution
If you rerun Recovery Guru at this point, no error will be displayed. Even though a reconstruction operation has completed on the logical drives, their data is corrupted, and the logical drives must be re-initialized.

Note: To monitor the progress or change the rate of the modification or reconstruction operations, select the logical drive; then, select Logical Drive>>Properties. Note that once the operation in progress has completed, the progress bar is no longer displayed in the properties dialog.
5 Select the array in the Logical View of the Subsystem Management Window; then, select Array>>Initialize.

Result: The logical drives in the array are initialized, one at a time. When initialization starts on a logical drive, the icon changes to Operation in Progress . When initialization is completed, all logical drives in the array are Optimal .

Note: To monitor progress or change the rate of the initialization, select the logical drive; then, select Logical Drive>>Properties. Note that once the operation in progress has completed, the progress bar is no longer displayed in the properties dialog.

Note: Make sure you save this procedure by selecting Save As because once you perform step 6 and the failure is fixed, you will not be able to access the information in steps 7 and 8 from the Recovery Guru.
6 Select Recheck to rerun the Recovery Guru to ensure that the failure has been fixed.
7 Add the re-initialized logical drives to the operating system. You may need to reboot the system to see the logical drives.
Note: Do not start I/O to these logical drives until after you restore from backup.
8 Restore the data for the re-initialized logical drives from backup media.