Offline Controller

What Caused the Problem?
The controller was placed Offline. This could be caused by the following:

The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Caution
Electrostatic discharge can damage sensitive components. Use a grounding wrist strap or other anti-static precautions before removing or handling components.

Important Notes
Logical Drives assigned to the Offline controller have been moved to the Storage Subsystem's Online controller.

Recovery Steps
1
If... Then...
The controller was manually placed Offline Place the controller back Online by highlighting the controller in the Physical View of the Subsystem Management Window and selecting Controller>>Place Online.

Go to step 2.

The controller was NOT manually placed Offline
a
Remove the defective controller. The defective controller is listed in the Details area.

Note:
If the Storage Subsystem is Directly Managed (refer to the Network Management Type column in the Enterprise Management Window), you must update the DHCP/BOOTP server so that it will associate the new controller's hardware Ethernet address with the host name and IP address previously assigned to the failed controller before you go to step b. To update the DHCP/BOOTP server, find the entry associated with the removed controller and replace its Ethernet address with the new controller's Ethernet address. The controller's Ethernet address is located on an Ethernet ID label on the controller canister in the form xx.xx.xx.xx. If you need more details, consult the installation guide.
b
Make sure at least 1 minute has elapsed; then, insert a new controller canister firmly into place.
c Select the Components button on the enclosure containing the controllers in the Physical View of the Subsystem Management Window; then, select the Reset button associated with the replaced controller canister.
d
Go to Step 2.
2 Place the controller back into the Active state by highlighting the controller in the Physical View of the Subsystem Management Window and selecting Controller>>Change Mode>>Active.
3 Redistribute the logical drives to their preferred controller by selecting Storage Subsystem>>Redistribute Arrays from the Subsystem Management Window.
4 Select Recheck to rerun the Recovery Guru to ensure that the failure has been fixed.