How to Correct a Partially Managed Condition for a Directly Managed Storage Subsystem
The following procedure is only for directly managed storage subsystems. For host-agent managed devices, see How to Correct a Partially Managed Condition for a Host-Agent Managed Storage Subsystem.
Note: If you already have the Partially Managed Devices dialog displayed, you can skip step 1 below.
1 |
Select the View >> Partially Managed Devices pull-down menu option. Result: The Partially Managed Devices dialog displays. |
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2 |
Make a note of the controllers listed (both known and unknown). Use this information to identify the unknown controller. Note: The display shows controller pairs with the known controller listed first followed by the unknown controller. The display shows the known controller's name or IP address, its associated storage subsystem, and a description of the known controller's location (controller in Slot A or Slot B). |
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3 |
On the Partially Managed Devices dialog, select Add More. Result: The Partially Managed Devices dialog closes. The Add Device dialog is displayed. |
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4 |
On the Add Device dialog, specify the Name or IP Address of the controller that was listed in the Partially Managed Devices dialog with an Unknown designation, then select Add. Result: The Connecting message dialog is displayed while the Enterprise Management software attempts to contact the specified Name or IP address.
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5 |
Check to make sure:
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6 |
Repeat step 4 for each controller that is associated with a directly managed storage subsystem that was listed with an Unknown designation, then go to step 7. |
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7 |
When you have added all names or IP addresses, select Close from the Add Device dialog.
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Note: If you already have the Partially Managed Devices dialog displayed, you can skip step 1 below.
1 |
Select the View >> Partially Managed Devices pull-down menu option. Result: The Partially Managed Devices dialog is displayed. |
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2 |
Make a note of the controllers listed (both known and unknown). Use this information to identify the unknown controller. Note: The display shows controller pairs with the known controller listed first followed by the unknown controller. The display shows the name or IP address of the host, the associated storage subsystem, and a description of the known controller's location (Slot A or B). |
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3 |
On the Partially Managed Devices dialog, select Exit. Result: The Partially Managed Devices dialog is closed. |
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4 |
The two most likely reasons that the host-agent software could not detect the controller are:
Verify the connections and rescan the controller using the following procedure:
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5 |
Repeat step 4 for each controller associated with a host-agent managed storage subsystem that was listed with an Unknown designation. |