The Enterprise Management Window online help is a JavaHelpTM system, featuring a window with a toolbar and two panes:
To close the Navigation Pane, click on the top arrow on the splitter bar. This will cause the pane to close and the arrows will move to the left-hand side of the Help Window. Click the bottom arrow to reopen the Navigation Pane.
See, Tips on Using the How To Feature, Tips on Using the Learn More Feature, Tips on Using the Glossary Feature, Tips on Using the Index, and Tips on Performing a Full Text Search, below.
Tips on Using the How To Feature
Tips on Using the Learn More Feature
Tips on Using the Glossary Feature
Tips on Performing a Full Text Search
To search for a natural language phrase, select the Full Text Search tab, type the phrase in the Find: text box, then press Enter.
Example: Typing in the phrase "Subsystem management software" produces the following results in the Full Text Search pane:
There are three columns returned in the results.
Column |
Description |
Ranking |
The red circle indicates how well the topic ranked. The more complete the circle is filled in, the higher the ranking. The best match is shown at the top of the pane, followed by other matches in descending rank order. See, "How are the Topics Ranked?" (below) for more information. |
Number of Matches |
The second column contains a number that indicates how many times the query was matched in the listed topic. |
Topic title |
The selected topic in the navigation pane displays in the topic pane with matched passages highlighted in the help text in an alternate color. |
The JavaHelp search engine uses two techniques, described below, to score passages of text in the help topics as answers to your query.
Technique |
Description |
Relaxation Ranking |
Your query is compared with occurrences of the same or related terms in the help topics. The search engine attempts to find passages in the help topics in which as many as possible of the query terms occur in the same form and the same order. The search engine relaxes the query constraints to identify the passages in which:
The search engine assigns lower rankings to the passages depending on how they deviate from your query. Tip: To improve the ranking process, include as much information in your query as possible. |
Morphing |
The JavaHelp search engine finds words with common roots. For example, if you type the word "manage" in the Find: textbox, matches that contain "managed", "management", "manages", and "managing" are also returned. Note: In version 1.0 of JavaHelp, morphing is used only when the help system language is English. |
To open the help system from... |
Procedure |
The Enterprise Management Window |
Press F1, or select the Help >> Contents menu option. Result: The help system opens. The Contents option initially displays the "Introduction to the Enterprise Management Software" in the content pane. |
The Script Editor Window |
Press F1, or select either the Help >> Overview or the Help >> Command Reference menu option. Result: The help system opens. The Overview option initially displays the topic "Using the Script Editor" in the content pane, and the Command Reference option initially displays the "Script Editor Command Reference" in the content pane. |
A dialog with a help button |
Select the help button on the dialog or press F1. Result: The help system opens and a context-sensitive help topic is displayed in the content pane. |
The Enterprise Management Window supports multiple versions of the Subsystem Management software. Each version of the Subsystem Management software contains Help topics specific to that version. Rather than link one Enterprise Management Help topic to multiple versions of an Subsystem Management Help topic in more than one directory, appropriate references are offered. If an Enterprise Management Help topic refers you to the Subsystem Management Help, launch the appropriate Subsystem Management Window for the storage subsystem you are managing, and then consult the version-specific information contained in that window's Help system.
Troubleshooting
There are a few known problems with the standard underlying Java components on which the JavaHelp system is based. The following table discusses known problems that you may encounter when using the help system.
If... |
Then... |
Images are rendered incorrectly in the Content Pane, as shown in the example below: |
Display another help topic, then redisplay the topic with the incorrectly rendered graphic. Result: The graphic is correctly rendered. |
You receive a "Null Pointer Exception" Java error while using the help system. |
In most cases, you can ignore this error and re-attempt to access the particular topic. If the problem continues to occur, contact your Customer Support representative. |
When following a hypertext link in a help topic to another header within the topic, the referenced information displays in the center of the content pane instead of at the top. |
This is a known problem, and there is no solution for the current release. |
You receive a "Helpset File Error: Helpset is Corrupt or Not Found" error when accessing the help system. |
Follow the instructions on the dialog to recover from the problem. If the problem continues to occur, contact your Customer Support representative. |
On some operating systems, you cannot access more than one topic in the help after accessing the help from certain dialogs. |
Access the help topic from the Help menu to be able to navigate all help topics. This is a known problem and there is no solution for the current release. |