Failed or Removed Power Supply Canister

What Caused the Problem?

One or more power supply canisters in the storage subsystem have failed or been removed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Caution
If a second power supply failure occurs in the same enclosure, the enclosure will shut down. Therefore, replace the failed power supply canister as soon as possible.

Caution
Electrostatic discharge can damage sensitive components. Use a grounding wrist strap or other anti-static precautions before removing or handling components.

Important Notes

Recovery Steps

1

For each enclosure listed in the Recovery Guru's Details area, perform the following:

Select the power supply's corresponding Enclosure Components button located in the Physical View of the Subsystem Management Window. Then, select the power supplies button .

Check the status for the power supplies associated with the enclosure and apply the power supplies' status to the table below.

If...

Then...

The status is unknown

A failed ESM may be causing this failure. Check the Recovery Guru Summary area for a failed ESM entry.

If...

Then...

A failed ESM entry is found

Perform the failed ESM Recovery Guru procedure.

A failed ESM entry is NOT found

  • Turn off the failed power supply's power switch, unplug the power cord, and remove the power supply canister (either its fault indicator light should be lit or its power indicator light should be off).
  • Insert a new canister securely into place, replace the power cord, and turn on the canister's power switch.

Go to Step 2.

The status is failed

  • Turn off the failed power supply's power switch, unplug the power cord, and remove the power supply canister (either its fault indicator light should be lit or its power indicator light should be off).
  • Insert a new canister securely into place, replace the power cord, and turn on the canister's power switch.
  • Go to Step 2.

The status is removed

Replace any missing power supply canisters associated with this enclosure. If the canisters are present, reseat the canisters by removing and securely reinserting them.

Caution
If more than one power supply is removed at the same time, the enclosure will shut down. If no power supply canisters are missing, reseat all power supply canisters in the enclosure one at a time by turning off the power supply's power switch, removing the canister, securely reinserting the canister into place, and turning on the power supply's switch.

Go to Step 2.

2

Select Recheck to rerun the Recovery Guru to ensure that the failure has been fixed.