The Avalon Quest Applet allows you to create and maintain Knowledge Base flows for use in the eSupport Online Assistant. Everything from Question Creation to Action Creation to Symptom Flows is handled here. You can for the first time ever use one application to completely author a Knowledge Base from start to finish, including all Documents and Products that might be linked from any Knowledge Base object!

Please select a topic from the list to the left

Avalon Symptom Flow Editor