PSF for AIX: Where does it send error messages?
ITEM: RTA000153081
Q:
Topic thread:
Printer Systems (PRINT - NA/ATS)
PSF/AIX
My customer has an IP4000 and PSF for AIX. When he sends a job to the
printer ( AFP application with CC and TRC ), the job entries in the
queue and disappears, but the printer isn't printing nothing. He wants
to know where (which file?) PSF sends any message error?
The file /var/psf/printer_name/error.log didn't say anything, only
printer's messages.
Thank you.
A:
Are you using a pagedef and thus datatype=line? If so, you're invoking
the acif transform, and its messages normally go to stdout (usually
the screen). However, depending on how you submit the job, if you
haven't specified a value for msgdd, the messages may not display.
I ask because the most common reason for a job just "disappearing"
is that acif is called, but resources are missing or unavailable.
If you're using acif, I would suggest that you transform the job by
issuing the line2afp/acif command from an AIX command prompt and add
the msgdd parameter to capture the errors to a file. For example,
line2afp pagedef=P1ABC formdef=F1ABC cc=yes cctype=a (or z) trc=yes \
chars=GT15 msgdd=/tmp/acif.err outputdd=/tmp/filename.afp \
inputdd=yourfilename
(where the backslash \ is the AIX continuation command -- this needs
to be entered as one long command. Or you can make submitting jobs
from the command line a bit easier by use of a parmdd file as
described in PSF/AIX Print Submission.)
When the job completes, you'll be returned to the command prompt.
Browse the /tmp/acif.err file to see if acif completed successfully
or not. Use psfmsg to get detail on any messages you want more
information on. Hopefully, this will help you identify and resolve
the problem.
If you're not using acif/line2afp (i.e., no pagedef), then please
provide information on how you're submitting the job (enq, smit,
MVS Download, etc.). Try marking the PSF queue down (you can either
use the AIX disable command or psfctl -d psfqname) to see if the job
successfully queues; if it does, then reenable the queue to see if
that's the point at which it disappears. Let me know as many details
about the scenario as you possibly can, including any error message
numbers (once you find the error messages) if you need to reopen this.
I hope this helps. If not, please reopen.
S e a r c h - k e y w o r d s:
psf/6000 psf/aix psf aix acif line2afp cc trc job disappears queued
released msgdd messages errors error log printer data
WWQA: ITEM: RTA000153081 ITEM: RTA000153081
Dated: 11/1998 Category: XPSF6000
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