A:
Environment:
Nways 1.2 - AIX 4.2.1 - Netview 5.0
MSS 1.1
Router Switch Manager/Tracker 3.0
mgtapptran.obj 3.0.0.0
Problem:
Before customer starts the netview (nv6000)
he receives the message that the daemon AHMTOPOD
was not initialized and it is asked for the command
/usr/CML/bin/cmlstart ahmtopod to be given. Customer
has to give the ovstart cmld before. If the daemon
was not started, the machine hangs.
Netview enters seemingly without problems.
When the customer double click in 8274 icon
(Nways) the following message is visualized:
IVS9408W Create a subsystem in the application
transported system failed. The product
may not be running for subsystem name
.
It was already verified:
- if in the directory
/usr/lpp/mgtapptran/bin/ed.conf
has R8274s10
- to reorganize the database
- to give the command /usr/OV/service/reset_ci
- edit /etc/initt:
ostorserv:2:wait:/etc/rc.objectstoreserv"
before "rctcpip:2:wait:/etc.tcpip"
Do you have any hint for this problem ?
Thanks in advance,
Juliana
Can you help this customer configure his NetView v5 system. I think we
could just say we don't claim to support NetView v5, but I know Jim has
figured out how to make it work. There was a recent NWAYSMGT FORUM
append from him about that.
A:
-HAYS, DO -FORMAT 0973-L10R/-------P3S3-98/05/15-14:40--FI
Support Line: _20__ mins.
Your description is good for the things you checked.
Additionally, is the icon truly representing the ObjectID of an 8274?
This would be necessary. Also, perform an "snmpwalk <8274hostname> syste
m" and see that the community strings are properly set in the 8274 and
the NV station.
Also, when clicking the icon, are you "double-clicking" or using some
other menu pull-down? (Use double-clicką)
Also, in /usr/lpp/mgtapptran/bin do you have an entry for R8274s10 that
is linked to /usr/CML/PSM/8274/bin/R8274s10 that truly exists? It must
be.
For the ahmtopod startup, try to implement the tip documented on the
web at http://www.networking.ibm.com/cma/ and look for the tip on
ahmdbserver registration....check your LIBPATH also.
Try these and update status.
Thanksą
A:
Hello CT,
Customer related today that the only problem with 8274 happens
when he gives a double-clicking in icon and receives the following
message :
IVS9408W Create a subsystem in the application
transported system failed. The product
may not be running for subsystem name
.
If customer gives one click in 8274 icon and see the device by menu
(launch application) or give a command line (rsmgr) doesn't have
any problem.
I checked with customer the things that you ask me:
1. output "snmpwalk <8274hostname> system"
system.sysDescr.0 : DISPLAY STRING- (ascii): IBM Corporation LAN Rout
system.sysContact.0 : DISPLAY STRING- (ascii): Unset
system.sysName.0 : DISPLAY STRING- (ascii): S8274-2a
system.sysLocation.0 : DISPLAY STRING- (ascii): Unset
system.sysServices.0 : INTEGER: 78
2. The icon is a 8274 and the link of R8274s10 is OK.
3. The daemon ahmdbserver have status RUNNING, but when customer
boot machine, he continues receiving the message that the daemon
AHMTOPOD doesn't start. Why this daemon doesn't start with all
NetView daemons ?
4. nv6000.log:
ovw: Xt Warning: Cannot convert string "Helv12b" to type FontStruct
db_VISTA Version 3.20
Application Transporter Request Broker V.2 R.0 Port No 1123
Application Transporter System Startup: ..
Starting application: Rnvgate
Starting application: Rnvch
Starting application: Rwatch
Starting application: Rsph
Starting application: Rmibs2Could not load program Rmibs2
Rmibs2 is not executable or not in correct XCOFF format
Error was: Exec format error
Have you any idea about this problem ?
When you asked to verify a LIBPATH, what customer have to
specify there ?
Thanks about your help,
Juliana
IBM Feedback:
-HAYS, DO -FORMAT 0973-L10R/-------P3S3-98/05/15-14:40--FI
Support Line: _30__ mins.
It is possible that the PSM for the 8274 startup of RouteSwitchMgr is
not running....the process is R8274s10...perform a check to see if it
is running (ps -ef | grep R8274s10).
IF it is NOT running, edit the file /usr/lpp/mgtapptran/bin/ed.conf and
add a line for this PSM(R8274s10). After adding the line to ed.conf,
stop your NV EUIs and then start your NV EUI. The newly started EUI
should start the R8274s10 process and the terminal window from which
you start NV EUI will show a message for the starting of these PSMs
as well, including the R8274s10.
The failure of ahmtopod to start seems to be a close timing relationship
with other "ahm" processes and objectstore server.
The installation of the latest NWAYS
v1.2.1(orderable as PTF U456595) has resolved the anomaly in at least
one installation...
An EASIER change to try would be to find the entries in /etc/inittab
for "netview" and "ostoreserv" and REVERSE their order in the file.
This may resolve the problem as well. If you are NetView v4, there is
no entry called "netview" in /etc/inittab...in this case, move the
entry "ostoreserv" just before the entry "rc.tcpip".
Based on your further description, I think this will fix your problems.
Reply with updated status. Thanksą
S e a r c h - k e y w o r d s:
R8274s10 OStore objectstore ahmtopod
WWQA: ITEM: RTA000151087 ITEM: RTA000151087
Dated: 07/1998 Category: NWAYSAIX
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