System Monitor/6000 R2 Installation

ITEM: RTA000073819



I'd like to know about System Monitor/6000 and its installation.                
                                                                                
The manual (System Monitor/6000 User's Guide,SC31-7042-00) says,                
the installation process of the sysmond daemon on a remote node does            
the following on that node:                                                     
   - Comments out all trap destination lines                                    
   - Adds a trap destination loopback                                           
  ...                                                                           
   - Adds configuration entries in the                                          
        /usr/adm/sm6000/config/install.config                                   
     for those trap destinations.    ( Seen in the page 25)                     
                                                                                
But when I tried to install System Monitor/6000 R1.2 to remote nodes,           
I couldn't see such results. The original trap destinations in                  
/etc/snmpd.conf were not commented out even after the installation.            
                                                                                
Q1. Is this result due to the specification change from R1 to R2?               
    Or is it due to defect?                                                     
Q2. If the Q1 is defect, and installing sysmond must modify snmpd.conf,         
    how are the SNMP-traps designed to be sent to the managers?                 
    Is the scenario shown bellow correct?                                       
    In other words, does sysmond refers only to its "Destination Table",        
    and doesn't refer to "/etc/snmpd.conf"... right?                            
                                                                                
               RISC/6000                                                        
Other Agent     +--------------------------------------------+                  
 +-----+        |            +-----+                         |                  
 |snmpd|--------|--+   +-----|snmpd|                         |                  
 +-----+  IP    |  |   |     +-----+                         |                  
        network |  |   |     (Snmpd refers to /etc/snmpd.conf                  
                |  v   v      and finds the loopback as its                     
destination.                                                                    
                |+- P162 -+    Traps are sent to the 162nd port of              
                ||        |    the local host.               |                  
                || sysmond|                                  |                  
                |+-|------+                                  |                  
                +--|-----------------------------------------+                  
                   |  Sysmond refers to "/usr/adm/sm6000/config/install         
                   v  .config", and forwarding traps to the managers            
                       defined in the destination table.                        
                       (It doesn't refer to /etc/snmpd.conf, for not to         
                        cause the traps-sending/receiveing loop in the          
                        local node...)                                          
                                                                                
                                                                               
                                                                                
ANSWER                                                                          
                                                                                
I will check with development about your questions; but, a few comments:        
                                                                                
  - If AIX NetView/6000 is on the remote node (I doubt this is your case        
    but, I mention it anyway) I believe the trap field is not messed            
    with.  It IS possible that the latest sysmon installation has               
    decided NOT to mess with the trap field automatically; the developers       
    will let us know (I have not tested it).                                    
                                                                                
  - I am not sure about your diagram (I am working from home, so this           
    terminal is not easy to use from a message/printing point of view)          
    but, if I remember correctly you specify the fact you want sysmond          
    to register for the traps (via loopback and 162, etc.) at startup          
    of sysmond.  If another manager (such as AIX NetView/6000) has              
    already registered for traps on the machine sysmond is started on           
    sysmond will not see the traps.                                             
                                                                                
                                                                                
We re-tried your test and found exactly the same symptoms -                     
no change to snmpd.conf and no additions to the trap destination table.         
Your description of how it SHOULD work is right - traps generated               
on the system pass through loopback into sysmond which then forwards            
them to the destinations in the trap destination table based on                 
filtering rules. A couple of points:                                            
                                                                                
1. The trap destination table entries need to be Enabled - this is              
   obvious, but the default is Disabled, so an update has to be done            
2. As mentioned earlier, if NV/6000 is also on the system you                  
   will need to disable trap reception, since they cannot both listen           
   to port 162                                                                  
                                                                                
                                                                                
I have told development that the AIX Systems Monitor/6000                       
documentation in this area needs to be changed.                                 
                                                                                
I fully appreciate your kind responces.                                         
Also I'll wait for the feedbacks from the developper.                           
                                                                                
Thanks and regards.                                                             
                                                                                
ANSWER                                                                          
The SM/6000 developer came back this morning, with the comment that             
the remote install SHOULD work as documented and the fields are                
intended to be commented out as mentioned -- assuming that NV/6000 is           
NOT installed on the remote machine.                                            
                                                                                
Please confirm that NV/6000 is not on the remote machine and, if that           
is true, open a defect if it is a critical matter -- in any case, we            
will do additional testing here (unfortunately, all of our machines have        
NV/6000 on them or have had it previously and I don't know if that will         
confuse the issue.... and feedback your experience to the developers.           
                                                                                
In the meantime, open a RETAIN item if there is a customer involved.            
                                                                                
I fully appreciate your responce, and I'd like to confirm it.                   
                                                                                
I take what you say as follows.                                                 
(1) If remote machine doesn't have NetView/6000, the SM/6000                   
    installation should not cause the comenting-out in "snmpd.conf".            
(2) If remote machine has NetView/6000, the SM/6000 installation                
    should cause the commenting-out in "snmpd.conf".                            
                                                                                
Are they both correct?                                                          
Thanks and regards.                                                             
P.S. As you said, in my test, remote machine didn't have NetView/6000.          
    Please do me a favor with the last confirmation.                            
Thanks and regards.                                                             
                                                                                
ANSWER                                                                          
Thanks for confirming that no AIX NetView/6000 is involved.                     
                                                                                
The developers reported that the remote install should work as in the           
documentation.  I still have not had a chance to test, myself; I will          
try to test today and get with the developers -- but, in the meantime,          
it is supposed to work as in the documentation; so, if a customer is            
involved please open a Retain item.                                             
                                                                                
I will get back to you as soon as I test.... hopefully, today.                  
                                                                                
Sugitani-san,                                                                   
                                                                                
I re-read your today's confirmation note.                                       
                                                                                
In my opinion you are OPPOSITE of what should happen:                           
                                                                                
  - If NV/6000 is installed on the remote machine, I assume that                
    SM/6000 will NOT comment anything out.                                      
                                                                               
                                                                                
  - If NV/6000 is NOT installed on the remote machine, I assume that            
    SM/6000 will comment something out.                                         
                                                                                
But, perhaps, it will turn out that the clue will be if NV/6000 is on           
the LOCAL machine, as well.....                                                 
                                                                                
I will let you know what my tests show -- as soon as I get a chance to          
test -- or, if I hear from the developer.                                       
                                                                                
Thanks for sticking with this; it sure sounds confusing¢                        
                                                                                
I have, finally, tested as per your note.                                       
                                                                                
And, as I expected (after your note and previous testing), even                
the latest version of SM/6000 ( I have a version of a couple week's old)        
still did not comment out the trap entries.                                     
                                                                                
I have passed the following onto development.  If this is a critical            
matter, all I can suggest is a PMR (program defect) entry.                      
                                                                                
Thanks for the feedback -- sorry, that I cannot offer up anything other         
than a change to documentation; it does not work as it says in the              
documentation.                                                                  
                                                                                
To development:                                                                 
                                                                                
 I finally had a chance to find a machine which was "virgin" (did not           
 have AIX NetView/6000 on it -- ever -- as far as I know, etc.                  
                                                                               
 The remote install did not comment out all trap destination files              
 (as was pointed out in the their QandA).                                       
                                                                                
 I will close the query and tell them, as far as I can see, they                
 are correct; the documentation does not reflect what happens.                  
                                                                                
=========================================================================       
                                                                                
Smitty, From the remote machine:                                                
 .......................................................................        
                                                                                
                    Communications Applications and Services                    
                                                                                
Move cursor to desired item and press Enter.                                    
                                                                               
  TCP/IP                                                                        
  NFS                                                                           
  SNA Services                                                                  
  NetView Service Point                                                         
  AIX 3270 Host Connection Program/6000 (HCON)                                  
  X.400 Management                                                              
  XTI                                                                           
  OSI Networking                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                               
                                                                                
                                                                                
                                                                                
                                                                                
F1=Help             F2=Refresh          F3=Cancel           F8=Image            
F9=Shell            F10=Exit            Enter=Do                                
-----------------------------                                                   
Previous, is what comm progs are installed there.  I am quite sure              
AIX NetView/6000 has never been there and I am very sure SM/6000 has            
never been there.                                                               
-----------------------------                                                   
                                                                                
The following is the /etc/snmpd.conf on the remote,                             
before remote install of sm/6000                                                
                                                                               
############################################################################### 
                                                                                
logging         file=/usr/tmp/snmpd.log         enabled                         
logging         size=0                          level=0                         
                                                                                
community       public                                                          
community       private 127.0.0.1 255.255.255.255 readWrite                     
community       system  127.0.0.1 255.255.255.255 readWrite 1.17.2              
community       philippe 9.67.38.0 255.255.255.0 readOnly                       
community       philippe 9.67.32.0 255.255.255.0 readOnly                       
                                                                                
view            1.17.2          system enterprises view                         
                                                                                
trap            public          127.0.0.1       1.2.3   fe      # loopback      
trap            philippe        9.67.32.1       1.3.6   fe      # phileth      
                                                                                
#snmpd          maxpacket=1024 querytimeout=120 smuxtimeout=60                  
                                                                                
smux            1.3.6.1.4.1.2.3.1.2.1.2         gated_password  # gated         
                                                                                
                                                                                
-----------------------------------------------------------------------         
                                                                                
 On the remote, after the install of sm/6000, the following is in               
 /etc/rc.tcpip.                                                                 
 ......................                                                         
                                                                                
# Start up AIX Systems Monitor/6000 subagent                                    
start /usr/etc/sm6000 ""                                                        
------------------------------------                                           
                                                                                
The following is the /etc/snmpd.conf on the remote,                             
after remote install of sm/6000                                                 
                                                                                
There are some changes to /etc/snmpd.conf -- but, the trap fields are           
not commented out.                                                              
                                                                                
                                                                                
############################################################################### 
                                                                                
logging         file=/usr/tmp/snmpd.log         enabled                         
logging         size=0                          level=0                         
                                                                                
community       public                                                          
community       private 127.0.0.1 255.255.255.255 readWrite                    
community       system  127.0.0.1 255.255.255.255 readWrite 1.17.2              
community       philippe 9.67.38.0 255.255.255.0 readOnly                       
community       philippe 9.67.32.0 255.255.255.0 readOnly                       
                                                                                
view            1.17.2          system enterprises view                         
                                                                                
trap            public          127.0.0.1       1.2.3   fe      # loopback      
trap            philippe        9.67.32.1       1.3.6   fe      # phileth       
                                                                                
#snmpd          maxpacket=1024 querytimeout=120 smuxtimeout=60                  
                                                                                
smux            1.3.6.1.4.1.2.3.1.2.1.2         gated_password  # gated         
                                                                                
smux      1.3.6.1.4.1.2.6.12            sm6000  # AIX Systems Monitor/6000: sys 
ond                                                                            
snmpd      maxpacket=16000 smuxtimeout=60       # AIX Systems Monitor/6000      
                                                                                
                                                                                
-----------------------------------------------------------                     
                                                                                
Development just came back with a message.                                      
                                                                                
 From development:                                                              
 The script looks for the directories /usr/etc/nm or /usr/OV on the             
 target machine and if they exist then it does NOT comment out the trap         
 lines.  I will fix this in the next release so it uses the software            
 installed inventory to check to see if the manager is installed.               
                                                                                
 Check to see if you have the directories on the machine you installed          
                                                                               
I checked -- the machine did not have those lib's.  I will                      
let the developer know and get back to you if                                   
there is information of interest.  For now, thanks to your question¢ --         
I assume they will fix the problem before the next release.                     
                                                                                
Thanks.                                                                         
........................................................................        
                                                                                
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S e a r c h - k e y w o r d s:                                                  
TRAPS                                                                           
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                               


WWQA: ITEM: RTA000073819 ITEM: RTA000073819
Dated: 11/1995 Category: ITSCSAIXNV6
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