Service Point Error message 0105-726

ITEM: RTA000066578



Customer is running NV6000 Entry V1 and AIX NetView Service Point.              
Every now and then he gets error message :                                      
0105-726 NVIXLC11 connection has become inactive                                
This message occurs in the window where NV6000 appl was started from.           
I think this message is indicating that the SSCP-PU session has become          
inactive. Is this correct ? It seems to recover itself, as customer says        
he can issue RUNCMDs from host. There is no message to say connection           
has become active again, shouldn't there be ?                                   
I also thought that an event would occur in events window, but customer         
says he sees nothing there.                                                     
Can you please give me a full explanation of this message ? I looked in         
the Service Point manual, and Appendix H gives API/CS Return codes but          
I have no idea how to relate these to message no. 0105-726.                     
Customer wants to know if this message is informational or critical ?           
                                                                               
                                                                                
ANSWER                                                                          
I have not seen this message.                                                   
                                                                                
Development says the following:                                                 
                                                                                
 It looks like the connection is timing out because of inactivity.              
                                                                                
 There is a timeout parameter in the profile NVIXLC11,                          
 "STOP CONNECTION ON INACTIVITY?" which is set to yes.                          
                                                                                
 We believe the service point goes out and retries' ever so                     
 often, and hence things start working again.                                   
                                                                                
 All of this is old stuff and as the customer is apparently using the          
 old old Service Point we would advise him to get SNA Server/6000 V211          
 and to migrate to the new and latest Service Point.                            
                                                                                
 I have seen the same error message and I normally do not use                   
 tralert or spappld.                                                            
                                                                                
 I did a search through the service point code and I did not find               
 the message. I assume it comes from SNA Services. Support on                   
 SNA Services ends at the end of the year; we                                   
 could not verify that the message is                                           
 coming from SNA Services.                                                      
                                                                                
 It is not anything to worry about as long as the alerts and                    
 runcmds get across.                                                            
                                                                               
S e a r c h - k e y w o r d s:                                                  
SERVICEPOINT                                                                    
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                               


WWQA: ITEM: RTA000066578 ITEM: RTA000066578
Dated: 07/1995 Category: ITSAI6000NV
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