APL2/6000

ITEM: RTA000091990



We're awaiting delivery of APL2 documentation, and have a number of             
APL2 questions for the APL2 for the 6000 product. Do you                        
support APL2/6000?                                                              
                                                                                
ANSWER                                                                          
The ITSC Austin (AIX Support) does not provide support for                      
APL2 for the 6000. The mechanism for support is to use the APL                  
Help service that can be contacted via .....                                    
                                                                                
1-408-463-APL2 or via APL2@FTLVM20                                              
1-408-463-2752                                                                  
                                                                                
They will provide a best effort response and do not guarantee that your         
question will be answered. They have advised me that they handle both US        
and World Trade questions from IBM or Customers.                               
                                                                                
I have spoken to the hot-line and they also suggested use of the forum          
APL26000 on the IBMAPL conference disk.                                         
                                                                                
S e a r c h - k e y w o r d s:                                                  
APL2 SUPPORT 6000 QUESTIONS                                                     
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                               


WWQA: ITEM: RTA000091990 ITEM: RTA000091990
Dated: 09/1996 Category: ITSAI6000LA
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